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General => The Common Room => Topic started by: NoodlesRS on Thursday 31 May 18 11:51 BST (UK)

Title: Problems accessing Trfibal Pages?
Post by: NoodlesRS on Thursday 31 May 18 11:51 BST (UK)
Today all of a sudden I cannot access Tribal Pages(TP), a website I use daily. No matter what browser I keep getting 'can't reach this page' messages. Perhaps TP is down but all of a sudden its 'Certificate' is not recognised with its https log in.  Has anyone had the same results or known if the site is down?
Title: Re: Problems accessing Trfibal Pages?
Post by: Mart 'n' Al on Thursday 31 May 18 11:58 BST (UK)
It times out (took too long to respond) for me, using a Chrome browser on an Android operating system tablet.

Martin
Title: Re: Problems accessing Trfibal Pages?
Post by: Rosinish on Thursday 31 May 18 11:58 BST (UK)
Thought I'd try it to be able to give you a reply one way or another...

Can't get it to open, browser says connecting but going round in circles i.e. no entry to TP  ???

I'm using Firefox & Vista

I have a wee neat tree on there too  :-\

Annie
Title: Re: Problems accessing Trfibal Pages?
Post by: Maddie on Thursday 31 May 18 12:07 BST (UK)
Same thing happening for me as Martin on my tablet.!!

Maddie
Title: Re: Problems accessing Trfibal Pages?
Post by: Rosinish on Thursday 31 May 18 12:16 BST (UK)
Found this but can't open the TP Support reply  ::)

http://www.rootschat.com/links/01m55/

Edit to add, just read it, it's a snapshot of the pg 27 May 2018

Annie
Title: Re: Problems accessing Tribal Pages?
Post by: NoodlesRS on Thursday 31 May 18 14:33 BST (UK)
After taking a long break and returning what should I find, not one but three devices all connected to Tribal Pages.  I had left them in limbo trying to connect, and eventually all did just that.   Thank you to everyone who tried, and glad I was not alone in having a problem connecting.

I suppose the TP server was down or they rectified their security certificate which may have been the cause of the problem.   Thanks again.
Title: Re: Problems accessing Trfibal Pages?
Post by: NoodlesRS on Friday 01 June 18 09:03 BST (UK)
 Nice to be told the problem when TribalPages Support replied to my email here it is:

Sorry about that. Yes, we did have a serious outage due to technical issues. Being in the United States, it was 3am for us and were on minimal staff. It took us longer than expected to get the resources to fix this at that time of night.  It is all good now. Once again, we apologize for the inconvenience.

So now we know.
Title: Re: Problems accessing Trfibal Pages?
Post by: Maddie on Friday 01 June 18 11:38 BST (UK)
Many thanks for letting us know what the problem was with T/P, good to know you had a response from them. :)

Maddie