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General => Technical Help => Topic started by: wini on Monday 01 January 18 06:38 GMT (UK)
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Printer was working fine until this afternoon.
wifi connected. Printer says it is connected but can't print from laptop
wini
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I had the same problem with my Epson printer a while back.
I turned it off at the wall ,waited about 5 mins and turned it back on.
It worked ;D
Not very technical but I often finding turning stuff off then back on works.
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Thanks Carol but I've tried that
wini
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Thanks Carol but I've tried that
wini
Damn ::)
Carol
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. . . . . but did you try turning everything off, cup of tea, turning everything back on?
[ You haven't said :-( ]
R
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Yes Ray, tried the lot ;D ;D ;D ;D
wini
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. . . . . but did you try turning everything off, cup of tea, turning everything back on?
[ You haven't said :-( ]
R
Mine worked and I didn't even have a cup of tea.............I hate tea ;D
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Can the laptop "see" the print queue? If so are there print jobs waiting? If not, try reconnecting the printer (from the view printers menu right click the icon for the printer in question).
Jane
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Sometimes you have to physically remove the power cable for the obligatory 30seconds.. sometimes I wished my kettle would boil that fast ;D
Oops should have said shut the laptop down at the same time too lol
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Funny our Canon printer has stopped working too - have Word had an update that's affected it. It states it's printing but it's not :'(
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Hi
Have you bought/installed anything (wi-fi-able) new recently?
New wifi tv / new s-k-y-box / new brennan b2 box / new NAS box?
Had family/friends/etc visit? ( and connected their laptop/ispud/tublet/zfone? )
If the recent piece of kit has grabbed the IPaddress that the printer has been using then it *printer) may now be "connected" (to now another ipaddress) but "disconnected" from the (assuming) laptop.
Ray
[ "What's a Brennan box" I hear you ask . . . . . ]
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No nothing new here, adult grandchildren came but they didn't connect to the Wifi at all, they all had their 'phones out looking at old photos of each other as children but they weren't on line for that.
My OH has just spent about an hour and a half trying to get the printer to work without any luck. He turned everything off and back on again and it worked for to print one piece of paper then it stopped again. In desperation he even deleted the Canon program from his machine and tried to reinstall it from the disc he has, but even that failed. Fortunately, it's still on my laptop, it just isn't working. The machine is turned on but isn't responding to print instructions.
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had a similar problem with daughters computer, and our printer this week. Turned both off, completely, shut her computer down, and turned printer off from the wall. Turned them both back on, and they were magically able to communicate again, and print her homework.... no idea what the problem was, both said that they were connected, and the printer was still connected to other devices, as was her computer!
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In the end my OH had to re download the driver (I think that's what he said) and then reinstall the printer to both PCs, from the disc that came with it. Now everything is working well.
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glad its sorted, but what a nightmare! ::) technology, great innit!?
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glad its sorted, but what a nightmare! ::) technology, great innit!?
Sometimes!!