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Scotland (Counties as in 1851-1901) => Scotland => Topic started by: Gadget on Monday 15 August 16 14:25 BST (UK)

Title: ScotlandsPeople (New website now live).
Post by: Gadget on Monday 15 August 16 14:25 BST (UK)
Just in case anyone's missed the e-mail, SP will be down from 11.59 pm,  7th September for 'essential planned work'. They expect to be back in service on Monday, 12th.

Gadget
Title: Re: Scotlands People
Post by: dowdstree on Monday 15 August 16 14:49 BST (UK)
Thanks Gadget.

I have just had the email in and was going to post it but you have beaten me.

Wonder if there will be any changes  :)

Dorrie
Title: Re: Scotlands People
Post by: Gadget on Monday 15 August 16 14:54 BST (UK)


Wonder if there will be any changes  :)

Dorrie

Hope not too many, Dorrie. I've been away from genealogy for a while and am still getting up to speed on the various sites again.

Someone on here will know what they are up to, I expect. I did hear that either they or FindMyPast were changing ownership.

Gadget
Title: Re: Scotlands People
Post by: smudwhisk on Monday 15 August 16 15:48 BST (UK)
I suspect its got something to do with this - http://britishgenes.blogspot.co.uk/2015/10/scotlandspeople-contract-awarded-to-caci.html.  I gather Brightsolid didn't bid for the new contract.
Title: Re: Scotlands People
Post by: Gadget on Monday 15 August 16 15:55 BST (UK)
Yes, that's the one I read a while ago.
Title: Re: Scotlands People
Post by: anne_p on Monday 15 August 16 15:56 BST (UK)
I was booked into the SP centre at the Mitchell Library today and their server crashed for the third time in a week.
It was a wasted journey even although they expected it to be up an running in a couple of hours.
If they can't provide a full day of research, they have close for the whole day because there is no allowance for a part day or a part payment?. Grrrr
Title: Re: Scotlands People
Post by: sugarbakers on Monday 15 August 16 16:11 BST (UK)
Wonder if there will be any changes  :)

Dorrie


The option of a subscription, please  ;)

Title: Re: Scotlands People
Post by: anne_p on Monday 15 August 16 16:36 BST (UK)
Did anyone fill in a questionairre ?
I received one, must be more than 2yrs ago and one of the questions related to the option of a subscription.
Would I be interested if the site offerred a subscription ?
I answered yes!
I never heard anything again. :-[ :-[
Title: Re: Scotlands People
Post by: kerryb on Monday 15 August 16 16:44 BST (UK)
Thanks Gadget, I'll go and see if that is what the email from SP that I deleted this morning without reading said!  ;D ::)

Best wishes

Kerryb
Title: Re: Scotlands People
Post by: dowdstree on Monday 15 August 16 16:57 BST (UK)
Annie P -  If their system crashed they might have offered you something off your next visit >:( >:(
               I remember filling in the questionnaire and saying yes to a subscription but like
               you heard nothing more.

Sugarbakers  -  A subscription would be fantastic. Hopefully they might do this in the not too distant
                       future. Well one has to have hope. ;D ;D

Practically all my research is on SP and I must admit to being too busy (lazy) to go in person for the day so I do it online. Have spent a small fortune recently.

Please don't tell my O/H or he would have a hissy fit  ::) ::)

Dorrie
Title: Re: Scotlands People
Post by: anne_p on Monday 15 August 16 17:10 BST (UK)
Nope, no offer of reduced price for next visit.
Even worse... if they cannot provide a full day at £15 then the centre closes

Today, ( at 9.30am) they said that the server would probably be up and running in a couple of hours.
However, they cannot accept visitors at all today because they would still have to charge £15 for the day and that would cause problems.
Their "system" has no facility to reduce the daily rate accordingly?

I've never seen them use a "system". It's all done manually... on paper!



Shows how much I know..

I did know that SP was available at local centres in  Edinburgh, Glasgow and Kilmarnock but I have just looked closer at today's email and didn't even realise that there were centres in Alloa, Hawick and Inverness too
Title: Re: Scotlands People
Post by: pharmaT on Monday 15 August 16 17:36 BST (UK)
Anne's bad experience aside I have always found going to the SP centre a great experience and very cost effective, I have always found loads of information (even not what I originally thought I would) and viewed even more to find the right records.  I have always viewed more than £15 worth.  I have never seen them use a system either.  Anne I would try writing a letter see if you can get a voucher for next time, worth a try.
Title: Re: Scotlands People
Post by: anne_p on Monday 15 August 16 17:49 BST (UK)
Pharma,
I agree, it's well worth the £15
I have been many times to both Glasgow and Edinburgh and this is only the 2nd time that their system crashed.
It happened once before  in Glasgow and only lasted about 30 mins.
I'm not going to complain too much about it.

I much prefer Register House in Edinburgh but it's not always easy to get to from where I live.
They have longer opening hours 9-5 where Glasgow is 9.30-4.pm

Edinburgh has a facility to save docs to a USB  but Glasgow is hard copies only.
Edinburgh also has system where you can plug money into your acct and each print or saved doc is automatically deducted from the running total.
Being able to view docs  on the USB or hard copy immediately makes the next stage of searching so much easier but ... Glasgow asks to retain all your prints until the end of the session  !
Title: Re: Scotlands People
Post by: pharmaT on Monday 15 August 16 18:37 BST (UK)
I find for me the cost of getting to Edinburgh outweighs the benefit of saving to USB.  I am actually closer to Kilmarnock but prefer the Mitchell.  Kilmarnock don't let you bring a laptop or tablet whereas the Mitchell does and has wifi.  So I take my tablet and view the ancestry version of my tree to see what I have so far and saves me lugging lots of heavy folders about.  I finish up for annual leave tonight I hope to go up one day, hope the servers are working.
Title: Re: Scotlands People
Post by: carlineric on Monday 15 August 16 20:33 BST (UK)
Last time I was in (a couple of months ago) the USB saving had been suspended after the security problem. The price of a hard copy had been reduced to the same as the USB. Problem is with the 1911 census which is more like A3 than A4 and possibly the 1855 registers.

Eric
Title: Re: Scotlands People
Post by: Forfarian on Tuesday 16 August 16 13:30 BST (UK)
Wonder if there will be any changes  :)
The option of a subscription, please  ;)

Yes, everyone would like that, and SP know that very well. But I gather that the charges are set by the Scottish Government, not by SP.

The changes in September will be to do with the change from Brightsolid to CACI.

I just hope that CACI's enthusiasm for pretty pictures and atmospheric photographs and funky graphics has been reined in. As a regular user, the last thing I want to see is unnecessary stuff that will slow down loading the actual information.
Title: Re: Scotlands People
Post by: Forfarian on Tuesday 16 August 16 13:35 BST (UK)
I much prefer Register House in Edinburgh .... They have longer opening hours 9-5 where Glasgow is 9.30-4.pm
Register House is open 09.00 to 16.30. Not 9 - 5

Quote
Edinburgh has a facility to save docs to a USB
Not any more. They reckon that last year's system crash (or was it earlier this year?) was caused by a virus getting in via someone's USB stick so they don't allow that any longer.
Title: Re: Scotlands People
Post by: Gadget on Friday 02 September 16 20:41 BST (UK)
I may be the last person with Scots ancestors to read the piece I quote below but it seems that the new site (post 12th September) might well include a subs option and 'praise be' the kirk sessions records online for all of us who live outwith Scotland:

Quote
Plans for wider online access

We plan to begin making church court records available online in 2017, following the re-launch of the ScotlandsPeople website in 2016. We anticipate that it will take a significant time to upload the full range of kirk session, presbytery, synod and General Assembly records for the 16th, 17th, 18th and 19th centuries, which amount to more than 20,000 volumes. Researchers will have the choice of accessing the records free of charge in various Scottish archives, or using the subscription service.
http://www.nrscotland.gov.uk/research/guides/church-court-records-online
Title: Re: Scotlands People
Post by: rosie17 on Friday 02 September 16 20:47 BST (UK)
Looking forward to viewing the Kirk Records might find out a few things  ;D ;D
Rosie
Title: Re: Scotlands People
Post by: Millmoor on Friday 02 September 16 21:00 BST (UK)
I would love to see a subscription service for SP but actually wonder if this is an indication that the kirk session records are going to be put on the Scotland's Places site (which I have seen muted before).

William
Title: Re: Scotlands People
Post by: smudwhisk on Friday 02 September 16 21:06 BST (UK)
I may be the last person with Scots ancestors to read the piece I quote below but it seems that the new site (post 12th September) might well include a subs option and 'praise be' the kirk sessions records online for all of us who live outwith Scotland:

Quote
Plans for wider online access

We plan to begin making church court records available online in 2017, following the re-launch of the ScotlandsPeople website in 2016. We anticipate that it will take a significant time to upload the full range of kirk session, presbytery, synod and General Assembly records for the 16th, 17th, 18th and 19th centuries, which amount to more than 20,000 volumes. Researchers will have the choice of accessing the records free of charge in various Scottish archives, or using the subscription service.
http://www.nrscotland.gov.uk/research/guides/church-court-records-online

Much that a subscription option would be great depending on the prices, I hope its not going to be a complete change to that and remove PAYGO credits. :-\
Title: Re: Scotlands People
Post by: Forfarian on Friday 02 September 16 21:12 BST (UK)
Much that a subscription option would be great depending on the prices, I hope its not going to be a complete change to that and remove PAYGO credits. :-\

I suspect that the subscription option will apply only to the new material and not to BMDs and census. But I live in hope of being wrong!
Title: Re: Scotlands People
Post by: smudwhisk on Friday 02 September 16 21:36 BST (UK)
Much that a subscription option would be great depending on the prices, I hope its not going to be a complete change to that and remove PAYGO credits. :-\

I suspect that the subscription option will apply only to the new material and not to BMDs and census. But I live in hope of being wrong!

I think you might be correct there unfortunately. :-\  I'm in two minds on a sub for the BMD/Census records for me personally as in some ways it would be useful to play around seeing if I can follow sidelines forward when the names aren't that unusual, but in other ways with only one 4xGGfather born in Scotland and the fact I can only go back a few generations because of the availability of records, it could be a mute point as to whether a subscription would be cost effective for these depending on what the level was set at.  I've already done quite a bit of research on that line anyway.
Title: Scotlands People - proposed shutdown of online service
Post by: dowdstree on Tuesday 06 September 16 17:38 BST (UK)
Hi all,

I have just had an email from Scotlands People saying that the proposed shutdown of their online site
from 7th to 12th September has been postponed for the moment.

They will advise new date later.

Dorrie
Title: Re: Scotlands People - proposed shutdown of online service
Post by: Rosinish on Tuesday 06 September 16 17:44 BST (UK)
Thanks Dorrie,

I nearly had a fit as I thought it was going to be shutting down altogether when I read your subject heading  ;D

Annie
Title: Re: Scotlands People(Shutdown now postponed)
Post by: ev on Tuesday 06 September 16 18:50 BST (UK)
Quote
Last month we contacted you to let you know that our website would be unavailable from Wednesday 7 September 2016 until Monday 12 September 2016. We are writing to let you know that this site downtime has now been postponed to a future date. We will confirm the new dates as soon as possible



ev
Title: Re: Scotlands People(Shutdown now postponed)
Post by: Gadget on Tuesday 06 September 16 19:03 BST (UK)
Thanks, ev.

I was hoping that they'd start putting up the new documents soon but, thereyago!
Title: Re: Scotlands People - proposed shutdown of online service
Post by: Annette7 on Tuesday 06 September 16 20:55 BST (UK)
Just wondering as I am a regular user of SP why I have had no such email??

Annette
Title: Re: Scotlands People - proposed shutdown of online service
Post by: Millmoor on Tuesday 06 September 16 21:15 BST (UK)
I have wondered the same thing, Annette. I have just checked my details and the box opting out of e mail announcements is unticked. (Actually when I think about it I don't think I have had any communications from SP for a long time except when I buy credits!).

William
Title: Re: Scotlands People - proposed shutdown of online service
Post by: dowdstree on Tuesday 06 September 16 22:36 BST (UK)
Sorry Annie, didn't word that very well did I  :'( :'(  posted it in a hurry as we were going out at 6.00 and I was in a rush.

Come to think about it Annette and William I had not had an email from them for ages either but I had sent them an email the other day querying what would happen to credits left and saved images and was assured that they would be ok when they were up and running again. Perhaps that prompted them to send me the email today.

Looks  like it has been shelved for a bit.

Dorrie
Title: Re: Scotlands People - proposed shutdown of online service
Post by: Jamjar on Wednesday 07 September 16 07:58 BST (UK)
I had an email, today or yesterday,  but deleted it without reading it.

There have only been a few over the past months.

Jamjar
Title: Re: Scotlands People - proposed shutdown of online service
Post by: Ruskie on Wednesday 07 September 16 08:00 BST (UK)
I received the email from SP.  :)
Title: Re: Scotlands People - proposed shutdown of online service
Post by: kiwihalfpint on Wednesday 07 September 16 08:32 BST (UK)
Same here, was sitting in my email box this morning. :D


Cheers
KHP
Title: Re: Scotlands People - proposed shutdown of online service
Post by: LizzieL on Wednesday 07 September 16 08:33 BST (UK)
Just wondering as I am a regular user of SP why I have had no such email??

Annette

I got the email at 17.20 yesterday evening, but I'm a very irregular user. I registered with SP some years ago but have only bought credits on two occasions when looking for two specific people who married in to my main family line.
Title: Re: Scotlands People - proposed shutdown of online service
Post by: Gadget on Wednesday 07 September 16 08:42 BST (UK)
Just to add that I received the e-mail at 17.26 (sent at 17.18).

Ev has put up a notice on the other thread:


Topics merged.

Title: Re: Scotlands People - proposed shutdown of online service
Post by: smudwhisk on Wednesday 07 September 16 08:44 BST (UK)
I didn't receive the original email nor the one for yesterday and I'm not set to opt out of announcements either. :-\  I'm also an intermittent user of the site.
Title: Re: Scotlands People - proposed shutdown of online service
Post by: Gadget on Wednesday 07 September 16 08:50 BST (UK)
I didn't receive the original email nor the one for yesterday and I'm not set to opt out of announcements either. :-\  I'm also an intermittent user of the site.

Two possibilities that I can think of ~

* Old e-mail address -   I originally registered with an e-mail address that I gave up on ages ago. When I realised I wasn't getting any messages, I checked it and then changed it to a current one.

* Might be worth checking the spam folder.



Title: Re: Scotlands People - proposed shutdown of online service
Post by: smudwhisk on Wednesday 07 September 16 08:53 BST (UK)
I didn't receive the original email nor the one for yesterday and I'm not set to opt out of announcements either. :-\  I'm also an intermittent user of the site.

Two possibilities that I can think of ~

* Old e-mail address -   I originally registered with an e-mail address that I gave up on ages ago. When I realised I wasn't getting any messages, I checked it and then changed it to a current one.

* Might be worth checking the spam folder.

Neither.  I took up their free credits offer last month and got the acknowledgement email and there isn't anything in the spam folder as I access the mailbox via webmail and it would show (nor is it set to delete spam emails automatically).  The only other possibility is that my ISP's (who host the mailbox) delivery spam filter is blocking them as spam before they even hit the mailbox, but I've never known it to be that sensitive.  When I had a problem in the past with a website's announcement emails it was because their email list was out of date and didn't include my email address. :-X
Title: Re: Scotlands People - proposed shutdown of online service
Post by: Gadget on Wednesday 07 September 16 09:04 BST (UK)
When did you first register?

I can't remember when I registered - it must have been when they first started as I have records going back to 14/02/2003 - 511 pages  :o
Title: Re: Scotlands People(Shutdown now postponed)
Post by: smudwhisk on Wednesday 07 September 16 09:58 BST (UK)
First search results are from August 2004.  I've usually always received emails from them but not recently.  Can't remember the last time I was sent one. :-\
Title: Re: Scotlands People(Shutdown now postponed)
Post by: Millmoor on Wednesday 07 September 16 11:18 BST (UK)
Exactly the same for me, Smudwhisk. I have not changed my e mail address and there is nothing in the spam folder. (The only thing I have changed is my password which I am prone to forgetting!). I used to receive their newsletter but have not had one for ages.

I do try to keep up to speed by reading Chris Paton's blog. He has just pointed out that there have been closures at the Scotland's People Centre over the last couple of weeks because of "system problems". Wonder if the two issues are connected.

William
Title: Re: Scotlands People(Shutdown now postponed)
Post by: Gadget on Wednesday 07 September 16 12:27 BST (UK)
At the bottom of the e-mail is a section about how to opt out of e-mail. It might be worth checking in 'My Details' that yours is not checked:

Title: Re: Scotlands People(Shutdown now postponed)
Post by: dowdstree on Friday 16 September 16 17:20 BST (UK)
Update from Scotlands People by email this afternoon -

Will now take place on Wednesday 21sy September at 23.59 until Monday 26th September.
Title: Re: ScotlandsPeople(Shutdown now Wed. 21st Sept. at 23.59 until Mon. 26th Sept.2016)
Post by: Finley 1 on Monday 19 September 16 09:29 BST (UK)
Oh Gadget - wow

HOW many pages ----  ;D ;D ;D ;D -
Gosh you have made me feel better, with my mean 81 searches and 39 viewed images.
I am praying we don't loose this when they update the site.

Frantically downloading images in case.

Now I too hope we get a chance to subscribe - because I know I have spent more than I should
this last month, (it was something I planned when I retired and had saved for!!!!)

I am a little slow these days and most of my pages are to do with 'Sutherland' searches...and lately Finnies  ---  so when I check to see what I have discovered.. I do find it annoying that the previous searches boxes are so limited and I end up searching again today for something I searched for in 2004-  if you understand me ??  there is just a surname or location choice... then if I have 30 odd pages of Finnies I literally have to go through the lot, aaaargh... so I often just opt for a new search, its only '1' credit... but these '1' credits mount up. 

moan over...

please tell me if there is an easier way to go over old searches... and that I am just not getting it.

Xin

Title: Re: ScotlandsPeople(Shutdown now Wed. 21st Sept. at 23.59 until Mon. 26th Sept.2016)
Post by: Gadget on Monday 19 September 16 09:45 BST (UK)
Hi Xin

Not sure if this will help you  but you can search for Name and Location rather than Name or Location - just tick both boxes.

Also you  can search  viewed images by putting in a description - e.g. Births,

Gadget
Title: Re: ScotlandsPeople(Shutdown now Wed. 21st Sept. at 23.59 until Mon. 26th Sept.2016)
Post by: Millmoor on Monday 19 September 16 10:03 BST (UK)
Interesting quote from an article by Chris Paton in this month's "Your Family History":

"This month, it ( Scotland's People) is due to be relaunched after a major make-over. New records, expected to be added in due course include parish registers from nonconformist Presbyterian churches,and kirk session records".

William
Title: Re: ScotlandsPeople(Shutdown now Wed. 21st Sept. at 23.59 until Mon. 26th Sept.2016)
Post by: rosie17 on Monday 19 September 16 11:13 BST (UK)
Looking forward to that William  :)
Rosie
Title: Re: ScotlandsPeople(Shutdown now Wed. 21st Sept. at 23.59 until Mon. 26th Sept.2016)
Post by: Finley 1 on Monday 19 September 16 11:42 BST (UK)
Thanks Gadget,   I thought I had tried that ?  but will try again :) 


xin
Title: Re: ScotlandsPeople (Shutdown now Wed 21st Sept. at 23.59 until Mon 26th Sept.2016)
Post by: smudwhisk on Sunday 25 September 16 02:14 BST (UK)
Out of curiosity went to see what the message was on the site, and found the new site has launched early, although as I had forgotten my password it blocked me temporarily from trying to log in again, so I'm not sure if the site is fully functional yet.

But rather annoyingly they've put the prices up for credits (30 for £7.50 and 40 for £10) as well as the number of credits needed to view images (6 instead of 5 to view BMD or Census images, not sure how the others have changed).  It sounds like they've removed the charge to view results prior to purchasing copies, but of course with the increase in credits required to view each image, they are now more expensive. :-X  While I appreciate the BMD certificates are still much cheaper than in England & Wales, it wouldn't have hurt them to have warned that the costs were increasing with the new site.

I did think about using up the credits I had with the search results I'd already paid for prior to the upgrade (being a somewhat suspicious type ;D) but in the end didn't bother.  Now wish I had. :-\
Title: Re: ScotlandsPeople (Shutdown now Wed 21st Sept. at 23.59 until Mon 26th Sept.2016)
Post by: Rosinish on Sunday 25 September 16 03:07 BST (UK)
please tell me if there is an easier way to go over old searches... and that I am just not getting it.

Xin,

You can save your viewed images to your Timeline but for me, whenever I do an Index search for years, no matter what name/where, I always expand until I have enough to fill the pages of 25 per index.

I then "copy & paste" to word & each time I have actually downloaded a cert. from that particular search, I highlight it so I know I have it.

I always save the "word doc" with surname & dates "from-to" e.g. (1855-1875) so I remember which dates I've searched.

I head them in a folder under "SP SEARCHED" by Surname & then Area.
If only 1 area I put name of area in "save as" e.g. Cumming - Boisdale - Inverness - 1855-1875 (M) male or (F) Female or (M&F) Male & Female.
ADDED,  I also add (B) or (D) or (M) so I know if it's Birth/Death/Marriage.

If I want to search that name I just go to my "SP SEARCHED" & check out my lists.

Sounds time consuming but it's not.

Annie
Title: Re: ScotlandsPeople (Shutdown now Wed 21st Sept. at 23.59 until Mon 26th Sept.2016)
Post by: Rosinish on Sunday 25 September 16 03:33 BST (UK)
Thanks Smudwhisk,

I had a feeling costs would go up but like the others, was more interested in a subscription option.

So, pre changeover we were;

£7.00 = 30 credits - (1 credit = 23p) - 1 per Index & 5 for Image - Total £1.38

New price;

£7.50 = 30 credits - (1 credit = 25p) - 1 per Index & 6 for Image - Total £1.75

Or (No reduction for larger amount) but maybe looks good  ???  ::)

£10 = 40 credits - (1 credit = 25p) - 1 per Index & 6 for Image - Total £1.75


Annie
Title: Re: ScotlandsPeople (Shutdown now Wed 21st Sept. at 23.59 until Mon 26th Sept.2016)
Post by: lanercost on Sunday 25 September 16 05:10 BST (UK)
New site is already up and running (at least on my end). From the "our charges" page:

Quote
Credits cost £0.25 each and are available in batches of 30 (£7.50) or 40 (£10) from the buy credits page. The number of credits and costs of digital images for the different record types are as follows:

    Statutory registers of births (older than 100 years), marriages (older than 75 years) and deaths (older than 50 years) cost 6 credits (£1.50)
    Census returns and church registers of births and baptisms, marriages, deaths and burials and other events cost 6 credits (£1.50)
    Valuation rolls cost 2 credits (£0.50)
    Wills and testaments (including soldiers' and airmen's wills) cost 10 credits (£2.50) - this is the cost of the entire document, which is usually two or three pages, but can be more than 100 pages long
    Military Service Appeals Tribunal records cost 20 credits (£5.00) - this is the cost of the entire document which is usually about three or four pages long but can be much longer.
    Coats of Arms (entries from the Public Register of All Arms and Bearings in Scotland) costs 40 credits (£10.00)

All credits are valid for two years and will expire at the end of two years unless further credits are purchased in that time.

Edit: Not ready to sign in and start using though. Got this message after one try:

Quote
Sorry, there have been too many failed login attempts from your IP address. This IP address is now temporarily blocked.
Title: Re: ScotlandsPeople (Shutdown now Wed 21st Sept. at 23.59 until Mon 26th Sept.2016)
Post by: carlineric on Sunday 25 September 16 09:16 BST (UK)
Off again. The actual new cost is £1.40 as the search is now "free". Could be useful if you have a lot of possibilities and needed to look at more than one page.

Eric
Title: Re: ScotlandsPeople (Shutdown now Wed 21st Sept. at 23.59 until Mon 26th Sept.2016)
Post by: smudwhisk on Sunday 25 September 16 09:34 BST (UK)
New price;

£7.50 = 30 credits - (1 credit = 25p) - 1 per Index & 6 for Image - Total £1.75

Or (No reduction for larger amount) but maybe looks good  ???  ::)

£10 = 40 credits - (1 credit = 25p) - 1 per Index & 6 for Image - Total £1.75


Annie

They've removed the 1 per Index as far as I can see, so its 6 for an Image.  The same as previously if you only had one index search result but if you structured your searches so you got extra index search results for 1 credit, it works out more expensive.

I had a feeling they'd put the costs up, just had hoped they wouldn't increase the number of credits per image which sadly they have done. :-\

Sorry, there have been too many failed login attempts from your IP address. This IP address is now temporarily blocked.

Yes that's the error I got, good means its not just me and the site isn't completely up and running yet. ;D
Title: Re: ScotlandsPeople (Shutdown now Wed 21st Sept. at 23.59 until Mon 26th Sept.2016)
Post by: MonicaL on Sunday 25 September 16 09:44 BST (UK)
This happened before to me recently on another site....

I am with BT internet (firefox & chrome) and still get taken to their holding page (blue screen) which has shown for the last few days  :-\

Having withdrawals symptoms now  ::)

Monica
Title: Re: ScotlandsPeople (Shutdown now Wed 21st Sept. at 23.59 until Mon 26th Sept.2016)
Post by: Finley 1 on Sunday 25 September 16 10:04 BST (UK)
I am still hiding in a corner with a bag over my head -and a churning stomach - till its up and running :)
please tell me if there is an easier way to go over old searches... and that I am just not getting it.

Xin,

You can save your viewed images to your Timeline but for me, whenever I do an Index search for years, no matter what name/where, I always expand until I have enough to fill the pages of 25 per index.

I then "copy & paste" to word & each time I have actually downloaded a cert. from that particular search, I highlight it so I know I have it.

I always save the "word doc" with surname & dates "from-to" e.g. (1855-1875) so I remember which dates I've searched.

I head them in a folder under "SP SEARCHED" by Surname & then Area.
If only 1 area I put name of area in "save as" e.g. Cumming - Boisdale - Inverness - 1855-1875 (M) male or (F) Female or (M&F) Male & Female.
ADDED,  I also add (B) or (D) or (M) so I know if it's Birth/Death/Marriage.

If I want to search that name I just go to my "SP SEARCHED" & check out my lists.

Sounds time consuming but it's not.

Annie

WOW  thanks for that -- I reckon you must be a 'Leo' !! or an Aries... :)  :) :) :)  I wish I was as together and methodical...
However I will try really hard and appreciate your explanation --

xin
Title: Re: ScotlandsPeople (Shutdown now Wed 21st Sept. at 23.59 until Mon 26th Sept.2016)
Post by: Forfarian on Sunday 25 September 16 10:12 BST (UK)
I just tried and got the blue screen saying the site is temporarily unavailable.

25p per credit, so 6 credits cost £1.50. Used to be £1.40 for 6 credits, so it is an increase of just over 7%, which is quite modest as it must be quite a few years since it went up from £6 to £7 for 30 credits.

You do lose out if you want to look up more than one certificate from a page of 25 index entries. If you looked up every one of a page of 25 results it will now cost 25 x 6 x £0.25 = £37.50 for 25 certificates. Previously it would have cost you £29.40 (£7/30 for the index plus 25 x 5 x £7/30 for the images), which is an increase of over 27%. For me, this is far outweighed by the indexes being free of charge.

And  it's still bargain basement compared with the GRO for England and Wales, where 25 certificates would cost you £231.25 (and give you less information), or some other countries where 25 certificates could set you back £500 or more.
Title: Re: ScotlandsPeople (Shutdown now Wed 21st Sept. at 23.59 until Mon 26th Sept.2016)
Post by: MonicaL on Sunday 25 September 16 10:32 BST (UK)
I agree Forfarian. There hasn't been any price increases for a long time. With the handover that is taking place, I thought the pricing structures would be worst hit.

Still remains an invaluable resource to research, at a reasonable cost with easy access.

Looking forward to seeing what has been done to the site although little change is good too!

Monica
Title: Re: ScotlandsPeople (Shutdown now Wed 21st Sept. at 23.59 until Mon 26th Sept.2016)
Post by: Forfarian on Sunday 25 September 16 10:52 BST (UK)
Looking forward to seeing what has been done to the site although little change is good too!

Yes. I was involved in one of the focus group discussions about the new site, and in subsequent evaluation of some visuals. I commented at the time that I was not interested in a geeky site with fancy graphics or atmospheric images that would take ages to load, and that I would much prefer the plain simple sort of presentation as it was under Brightsolid. Rumour hath that others said similar things and that CACI and NRS have listened to us, but we shall have to wait and see.
Title: Re: ScotlandsPeople (Shutdown now Wed 21st Sept. at 23.59 until Mon 26th Sept.2016)
Post by: smudwhisk on Sunday 25 September 16 11:02 BST (UK)
You do lose out if you want to look up more than one certificate from a page of 25 index entries. If you looked up every one of a page of 25 results it will now cost 25 x 6 x £0.25 = £37.50 for 25 certificates. Previously it would have cost you £29.40 (£7/30 for the index plus 25 x 5 x £7/30 for the images), which is an increase of over 27%. For me, this is far outweighed by the indexes being free of charge.

And  it's still bargain basement compared with the GRO for England and Wales, where 25 certificates would cost you £231.25 (and give you less information), or some other countries where 25 certificates could set you back £500 or more.

I agree its still far cheaper than England & Wales GRO Certificates, something I did say in an earlier post.

Being somewhat of a cynic, I just hope they've not reduced the amount of information in the index search results for the parish registers, such as the parent's names and date of event, now that they are free to view.

Interesting, I see they have put the "holding" page back up again saying the new site will launch tomorrow.
Title: Re: ScotlandsPeople (Shutdown now Wed 21st Sept. at 23.59 until Mon 26th Sept.2016)
Post by: sugarbakers on Sunday 25 September 16 12:10 BST (UK)
... but there's far more to SP than certificates !!

Looks as though they will continue to refuse researchers the opportunity to browse the census records and the PRs.

I live in hope that they will add subscription options today  ::)
Title: Re: ScotlandsPeople (Shutdown now Wed 21st Sept. at 23.59 until Mon 26th Sept.2016)
Post by: Forfarian on Sunday 25 September 16 12:19 BST (UK)
I live in hope that they will add subscription options today  ::)

Don't we all! And that suggestion came up in every focus group session as far as I know.

However the fee structure is set by the Scottish Parliament, not by SP itself, and I have not heard anything about Parliament agreeing a subscription option.

Title: Re: ScotlandsPeople (Shutdown now Wed 21st Sept. at 23.59 until Mon 26th Sept.2016)
Post by: rosie17 on Monday 26 September 16 13:34 BST (UK)
Still not up and running yet suspense is killing me  ::) ::)
Rosie
Title: Re: ScotlandsPeople (Shutdown now Wed 21st Sept. at 23.59 until Mon 26th Sept.2016)
Post by: PrawnCocktail on Monday 26 September 16 13:41 BST (UK)
From their Facebook page, an hour ago

Quote
We will provide a further update in relation to the new ScotlandsPeople website shortly - thank you.
Title: Re: ScotlandsPeople (Shutdown now Wed 21st Sept. at 23.59 until Mon 26th Sept.2016)
Post by: rosie17 on Monday 26 September 16 13:42 BST (UK)
From their Facebook page, an hour ago

Quote
We will provide a further update in relation to the new ScotlandsPeople website shortly - thank you.
Thanks  :D
Title: Re: ScotlandsPeople (Shutdown now Wed 21st Sept. at 23.59 until Mon 26th Sept.2016)
Post by: Gadget on Monday 26 September 16 13:48 BST (UK)
I've been keeping my eye on their Twitter and Facebook pages all morning - there were quite a few comments from users  on FB but they seem to have been removed.

(I'm a member of neither but do have a look at them now and again  ;D  )
Title: Re: ScotlandsPeople (Shutdown now Wed 21st Sept. at 23.59 until Mon 26th Sept.2016)
Post by: sancti on Monday 26 September 16 15:42 BST (UK)
Just waiting for the 'Unexpected issues had delayed the launch of the new Scotland's People website' announcement  ::)
Title: Re: ScotlandsPeople (Shutdown now Wed 21st Sept. at 23.59 until Mon 26th Sept.2016)
Post by: skippy on Monday 26 September 16 16:26 BST (UK)
Me too Gadget,
just been reading through some of the comments  on FB, there are a lot of unhappy people on there.
Personally I would rather things were sorted out properly instead of having problems down the line.
Maybe they will offer some free credits , here's hoping.
Title: Re: ScotlandsPeople (Shutdown now Wed 21st Sept. at 23.59 until Mon 26th Sept.2016)
Post by: Gadget on Monday 26 September 16 16:44 BST (UK)
Latest from SP

FB better that Twitter at the moment, Skippy  :)
Title: Re: ScotlandsPeople (Shutdown now Wed 21st Sept. at 23.59 until Mon 26th Sept.2016)
Post by: rosie17 on Monday 26 September 16 16:49 BST (UK)
Latest from SP

Waiting patiently  :D
Title: Re: ScotlandsPeople (Shutdown now Wed 21st Sept. at 23.59 until Mon 26th Sept.2016)
Post by: PrawnCocktail on Monday 26 September 16 17:38 BST (UK)
Just waiting for the 'Unexpected issues had delayed the launch of the new Scotland's People website' announcement  ::)

Sancti, just for you, here it is: (from Facebook)

Quote
Update on new ScotlandsPeople website

As most of you will be aware, the new ScotlandsPeople website was scheduled to launch today (Monday 26 September).

While every effort has been made to meet this deadline, it has become apparent that we need a bit more time to test the new site and satisfy ourselves that it is completely ready for launch.

We now expect the new ScotlandsPeople website to go live within the next few days.

Remember, once you log-in to the new site for the first time you will see that your credits, saved images and searches are all be available.

Thank you all for your continued patience and support. We’re sorry for the inconvenience caused and look forward to welcoming you to the new site soon.

 >:( >:(
Title: Re: ScotlandsPeople (Shutdown now Wed 21st Sept. at 23.59 until Mon 26th Sept.2016)
Post by: djct59 on Monday 26 September 16 17:49 BST (UK)
"Remember, once you log-in to the new site for the first time you will see that your credits, saved images and searches are all be available."

Dear, oh dear, oh dear  :(
Title: Re: ScotlandsPeople (Shutdown now Wed 21st Sept. at 23.59 until Mon 26th Sept.2016)
Post by: buckhyne on Monday 26 September 16 18:59 BST (UK)
"Remember, once you log-in to the new site for the first time you will see that your credits, saved images and searches are all be available."

Dear, oh dear, oh dear  :(

I blame the parents.
Title: Re: ScotlandsPeople (Shutdown now Wed 21st Sept. at 23.59 until Mon 26th Sept.2016)
Post by: sancti on Monday 26 September 16 22:41 BST (UK)
Just waiting for the 'Unexpected issues had delayed the launch of the new Scotland's People website' announcement  ::)

Sancti, just for you, here it is: (from Facebook)

Quote
Update on new ScotlandsPeople website



We now expect the new ScotlandsPeople website to go live within the next few days.

 

 >:( >:(


 >:( :(

More cold turkey
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Ruskie on Monday 26 September 16 23:45 BST (UK)
It's odd that I don't use SP for months, and then when it shuts down, I find loads of things I want to look up.  ;D

Frustrating though it is, I think they are doing the right thing by ensuring everything is functioning properly, before releasing. I think their problem is that they shouldn't have given a date when they would be back. Anything techy like this is fraught with unanticipated delays and unexpected issues  always arise.

I am not following it too closely, and I don't have Facebook and the other thing, but I think in cases like this, they should give regular fairly detailed reports about the progress, so rather than vaguely stating "unexpected delays" they should give full details (in "tech speak") about the issue or issues, and what they are doing to fix them. Obviously if there are thousands of issues, they can't list them all, but perhaps just the larger more time consuming ones.

At least then people might get a better understanding of what is involved, problems that need to be fixed, and the progress being made.  :)
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: groom on Tuesday 27 September 16 00:00 BST (UK)
Surely better that they fix everything before going "live" rather than having to close it again after a few hours or be inundated by complaints?
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Rosinish on Tuesday 27 September 16 02:36 BST (UK)
Agree, would rather they got it right before launch even if it takes another week.

Let's face it, they probably had to open the site & use it just as we would as a researcher to find out if there were any problems from the "outside" as it is not always apparent on the "inside" if that makes sense?

A bit like fixing a car on the garage floor, they won't know until they run the car if the problem is fixed?

There must be quite a few changes though for it to be down for so long?

Annie
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Ruskie on Tuesday 27 September 16 02:43 BST (UK)
You would expect them to have a team of testers, possibly both paid and unpaid, using the site as the public would (beta testing).  :)
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: buckhyne on Tuesday 27 September 16 10:20 BST (UK)
Surely better that they fix everything before going "live" rather than having to close it again after a few hours or be inundated by complaints?
Surely the only way to discover if everything has been 'fixed' is to open it up to the rest of us?
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: groom on Tuesday 27 September 16 10:41 BST (UK)
Surely better that they fix everything before going "live" rather than having to close it again after a few hours or be inundated by complaints?
Surely the only way to discover if everything has been 'fixed' is to open it up to the rest of us?

Not until it has been fully tested by their team and any major faults been resolved. They are really in a no win situation - they have people complaining that the site isn't up and running when they said, but if they put it up complete with faults, they would have people complaining that they should have sorted things out first.

I'm just waiting for all the moans about how it was better the old way!
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Jomot on Tuesday 27 September 16 10:45 BST (UK)
I'm just waiting for all the moans about how it was better the old way!

Oh it was, it definitely was (just thought I'd get in first  ;) )
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: buckhyne on Tuesday 27 September 16 11:25 BST (UK)
Surely better that they fix everything before going "live" rather than having to close it again after a few hours or be inundated by complaints?
Surely the only way to discover if everything has been 'fixed' is to open it up to the rest of us?

Not until it has been fully tested by their team and any major faults been resolved. They are really in a no win situation - they have people complaining that the site isn't up and running when they said, but if they put it up complete with faults, they would have people complaining that they should have sorted things out first.

I'm just waiting for all the moans about how it was better the old way!
But that's my point.
They can test it as much as they want but ultimately it will be open to all of us and we are the ones who will decide if it is 'fault free' or otherwise.
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Gadget on Wednesday 28 September 16 09:59 BST (UK)
Latest ~

Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: MonicaL on Wednesday 28 September 16 11:36 BST (UK)
Gadget, thanks for the update  :) We always know that SP is special, never more so than now! Can't wait for it to be back really.

However, rather they took their time now to sort out last minute glitches than problems on launch. All I know is that as much as we are stuck waiting, they are losing lots of £s per day too for every further day of delays.... what I call motivation to get it back on as soon as feasible ::)

Monica
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: skippy on Wednesday 28 September 16 14:18 BST (UK)
Thanks for the update Gadget.
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: rosie17 on Wednesday 28 September 16 14:38 BST (UK)
Thanks for the update Gadget  :) :)
Rosie
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: skippy on Wednesday 28 September 16 15:07 BST (UK)
Does anyone know if they will have any new records on there ?
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: rosie17 on Wednesday 28 September 16 15:19 BST (UK)
Does anyone know if they will have any new records on there ?
I think someone said the Kirk session records as for any other records not sure will just need to wait and see  :D
Rosie
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Finley 1 on Wednesday 28 September 16 15:19 BST (UK)
They are still working behind the scenes bless them, Cos I had downloaded a totally illegible cert just before shutdown - and asked them for a better scan -- Which I received today... :) and can now read it.. and am praying the lady concerned was so illiterate she didn't know her own name??? he he :) :) :)

xin   


still suffering withdrawal symptoms....  :-\ :-[ ::)
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: amberdog on Wednesday 28 September 16 15:24 BST (UK)
Does anyone know if they will have any new records on there ?
I think someone said the Kirk session records as for any other records not sure will just need to wait and see  :D
Rosie

They responded to someone of Facebook that Kirk records will be released in next couple of months. I was so hoping they would be released with the new website.  Somewhat disappointed, but more time to save the pennies to view them. Hope there is a free index search initially when the Kirk sessions do get added.
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: skippy on Wednesday 28 September 16 15:49 BST (UK)
Thank you,

as you say we will just have to wait and see .
Everything comes to those who wait, or so the saying goes.
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Forfarian on Wednesday 28 September 16 15:56 BST (UK)
Hope there is a free index search initially when the Kirk sessions do get added.

That would be great, but I will be astonished if there is any sort of name index to the Kirk Session records. It would be a huge undertaking. There are about 900 parishes, and if each one had just over 11 pages, that would make 10,000 pages to be indexed. Some of them have more than 11 bound books, not just 11 pages.

I think it's much more likely that we will be offered a set number of pages for a set number of credits, with the choice of which years we want to select.
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Gadget on Wednesday 28 September 16 16:41 BST (UK)
I was expecting the Kirk Sessions to be something like the browsable records on Familysearch (e.g. the Durham BTs and the South African records). 

I've not used them via the Scottish centres so I assume they'll be like that. Only used them at local parishes where there were friendly sessions clerks  ;)

Added -quote from new site:

Quote
Over the next few months more types of records held by National Records of Scotland (NRS), including records of kirk sessions and other church courts will be added.
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: anne_p on Wednesday 28 September 16 16:42 BST (UK)
Well... it seems to be up but, is it running?

Asks to create and confirm a new password.... Done
This is the result:

Site encountered an error. Please contact site administrator using contact page

AAARGGGHH
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Gadget on Wednesday 28 September 16 16:48 BST (UK)
I'm in fine - had to have 2 attempts at password  ???
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: buckhyne on Wednesday 28 September 16 16:51 BST (UK)
I got intae it nae bother.
Gave new password and all my stuff appears to be there.
Tried a person search and got him.
Early days tho.
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Gadget on Wednesday 28 September 16 16:54 BST (UK)
My problem was that my laptop kept wanting to use my old password  ;D ;D ;D
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: anne_p on Wednesday 28 September 16 16:58 BST (UK)
I tried at least 4 times before I finally had to contact the administrator.
I used a new password with the criteria as set out .

Will now have to wait and see what the issue is.

Edit:
I'm in now. I tried again.
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Finley 1 on Wednesday 28 September 16 17:05 BST (UK)
Ok   so we shall see, they have forgotten who I am :(   patiently waiting for them to acknowledge my existence. 

Then once I am set up again, will chill for a few days before attacking the New site.. I do hate change --- so it will cause me a bit of angst ...

ho hum


xin :)
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: anne_p on Wednesday 28 September 16 17:10 BST (UK)
Interesting?

Search results are free and the full 6 credits are used to view the cert.
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Forfarian on Wednesday 28 September 16 17:16 BST (UK)
Got in no bother, and was able to change password and look at previous searches and saved certificates.
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Rosinish on Wednesday 28 September 16 17:24 BST (UK)
I got in no problem but I don't like the new set-up at all.

Already struggling to find what/where to look for everything which was very obvious pre change.

Annie

Added;

Loving the FREE Index though  ;D
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: ecksdochter on Wednesday 28 September 16 17:41 BST (UK)
Logged on ok, changed password, bought credits, started a search, but service now down. Surprise, surprise!
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Finley 1 on Wednesday 28 September 16 17:48 BST (UK)
OK  phew... logged in eventually --- but will now leave it for a couple of days  my old ticker cant take this :)   too much excitement.. I remember when Ancestry changed -  I hated it but now I can cope - so I know it will be fine... I am breathing slowly :)

 xin
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Rosinish on Wednesday 28 September 16 18:19 BST (UK)
Hmm,

Logged on ok, changed password, bought credits, started a search, but service now down.

I'm still navigating no problem although I haven't purchased any credits yet nor viewed anything yet.

Just searching Indexes for possibles.

Surname I'm searching is "McCluskey" with many variants which would have cost an arm & a leg on the old system Indexes.

Annie

Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Millmoor on Wednesday 28 September 16 18:26 BST (UK)
Love the fact that the index is free! (It did take me a while to find my grandmother on it, however,  as her first name has been transcribed as Margret not Margaret! It will take some time to get used to but I am delighted that I can play without it costing anything).

Apparently they have started to add the non conformist records - the blurb on the link I have just read on their twitter page is well worth looking at as it lists the churches which have been added.

Early days but so far so good!

William
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Rosinish on Wednesday 28 September 16 18:45 BST (UK)
Looking at Wills;

Old site gave no. of pages & price......not now!

I think if any of us have anything to complain about we should email them as the "Wills" section was very informative pre change.

I know the info. for pricing can be found on site but not the no. of pages which was available to us before!

Annie
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: MagicMirror on Wednesday 28 September 16 19:08 BST (UK)
Very pleased to have found a birth record for my gt gt gt grandmother today in the non conformist records. And in addition half a dozen siblings I previously knew nothing about (viewed for free in an index search)
 :)
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Rosinish on Wednesday 28 September 16 19:24 BST (UK)
MM,

I think the Free Index searching has got to be a HUGE +

It will outweigh the cost of any certs. bought, following on from there.

My search for "McCluskey" with "Phonetic" option for Deaths in Cambusnethan, Lanark (alone) brought up 21 pages.

On the choices it gives you "Phonetic" but on the actual return it gives "Soundex" which is not now the option.

I dislike when the use of words are not consistent.

Annie
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Gadget on Wednesday 28 September 16 19:28 BST (UK)
Wills section seems a bit of a mess. i did a search of my previous searches by surname and up came a list, Clicked on the view and it told me that there was nothing there  ::)

Went to Wills and located a will that I had purchased and even looked at a few weeks ago and it said 'no image'. It was very long as brothers had challenged it but where has it gone.

Luckily I do have a copy in my archive folder but ....

Not a happy bunny  :(
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Gadget on Wednesday 28 September 16 19:32 BST (UK)
Now I've got an Out of Service message

just as I was going to complain  ::)

Think it might be best to let it settle down and go back in a month's time
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: *Sandra* on Wednesday 28 September 16 19:32 BST (UK)
Oh well, - experiencing high volumes....................

503 Sorry, the service is currently unavailable

Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: kiwihalfpint on Wednesday 28 September 16 19:32 BST (UK)
Needed to set up new password and then was informed my email addy is my new user name ...  :)


Cheers
KHP
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: groom on Wednesday 28 September 16 21:43 BST (UK)
Well that was easier than expected, just logged in with old user name and password, was asked to choose a new password and that was it.
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Rosinish on Wednesday 28 September 16 21:50 BST (UK)
My user name has now been changed to my email address too?

I'm still on the site since I logged in earlier so the queue must be long.....stretching till next week?  ;D

Annie
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Rosinish on Wednesday 28 September 16 21:53 BST (UK)
ANYONE need a FREE Index look-up while I have access  ???  ;D  :P

Annie
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: sugarbakers on Wednesday 28 September 16 21:53 BST (UK)
Well that was easier than expected, just logged in with old user name and password, was asked to choose a new password and that was it.

Me too ... pity I'll not use it much though - not a good site if you don't know the names of the folks you are searching for  >:(
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: groom on Wednesday 28 September 16 21:54 BST (UK)
My user name has now been changed to my email address too
Annie

So has mine.

I still can't find my great grandfather or his father though. He says he came from Aberdeen and his father was a gamekeeper, but no sign of anyone remotely like him.
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Rosinish on Wednesday 28 September 16 22:00 BST (UK)
Groom,

What surname?

Also, his family may have moved there when he was young & he assumed that was where he was born?

What era?

Annie
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: groom on Wednesday 28 September 16 22:03 BST (UK)
Hi - just sent you a PM with all his details. Thanks
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Rosinish on Wednesday 28 September 16 22:05 BST (UK)
not a good site if you don't know the names of the folks you are searching for  >:(

I doubt ANY site would help if you don't know who you're looking for?

Annie
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Rosinish on Wednesday 28 September 16 22:32 BST (UK)
No No.s down left side of index now as there was previously, pain when you're copying & pasting trying to remember if you copied it or not  >:(

It's those little things which help but obviously the folk who change the formats are not into genealogy enough to know how significant these things are to us.

Annie
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: sugarbakers on Wednesday 28 September 16 22:38 BST (UK)
not a good site if you don't know the names of the folks you are searching for  >:(

I doubt ANY site would help if you don't know who you're looking for?

Annie

Annie, I don't know the names of the folk I add to my website until I find them, and I find them by their occupation.
So Ancestry, Seax, etc, that allow us to browse original records, eg. parish registers and censuses, are fine, but SP does not.
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Ruskie on Wednesday 28 September 16 23:50 BST (UK)
The new site looks quite nice. I haven't tried searching for anyone yet, but it seems OK so far. I think it will be those little things we discover later that might niggle.

My previous searches are all there it seems and glancing through I noticed that the surnames are in capitals (as expected) but the forenames are as well. This looks odd, and is not the standard way to write names - can anyone remember how they were written on the old site?

So far so good - though I am only an occasional user of the site, and only use the basics. :)
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Rosinish on Thursday 29 September 16 00:29 BST (UK)
Found 1 I was looking for.

Went to buy more credits, it's not the same, it's a palaver too (will get used to it though).

However, the image downloads different from what it did & I can't yet find how/where to have it download in the usual way I had it.

On the upside, the 1 I downloaded had a note for RCE which is now FREE too!

Annie
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: lanercost on Thursday 29 September 16 02:23 BST (UK)
I thought the new site might make it easier to find elusive deaths but it now only has options for year range and age range. The old way let you set the year range along with a birth date range which determined the age at death for you, but now you're stuck with two options that are basically the same if you don't know when someone died.
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Millmoor on Thursday 29 September 16 07:21 BST (UK)
Quite agree, fab3bird. I think they have missed a trick by not having a field for year of birth etc. While trying to find someone in the 1911 census (I failed!) I was left feeling that I am going to have to brush up on my mental arithmetic.

William
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: kooky on Thursday 29 September 16 08:04 BST (UK)
 >:( After many years of using SP they say they can't find my details!
Kooky
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: carol8353 on Thursday 29 September 16 08:49 BST (UK)
My user name has now been changed to my email address too
Annie

So has mine.

And mine too- so I no longer have years and years of stuff I've already looked up,in a saved file?
Title: Re: ScotlandsPeople(New website now live).
Post by: Millmoor on Thursday 29 September 16 08:55 BST (UK)
Searched for a death for Catherine Graham ms Ormiston and accordingly put in these details. It came up with 66 pages of results! Eventually got there by searching for Catherine Ormiston (missing out the Graham part) and cross referenced for a death for Catherine Graham in that year(1904)  and location (Plantation). It was a bit of a fankle but I think the reference numbers could prove to be useful as it was the same for both entries.

William
Title: Re: ScotlandsPeople(New website now live).
Post by: kooky on Thursday 29 September 16 09:08 BST (UK)
phew! I have a new password and have found all my saved searches. :)
Kooky
Title: Re: ScotlandsPeople(New website now live).
Post by: Millmoor on Thursday 29 September 16 09:11 BST (UK)
Carol, there is a saved images button right at the top of the page. All the images I have looked at over the years are there -just haven't worked out how to use the filter!

William
Title: Re: ScotlandsPeople(New website now live).
Post by: carol8353 on Thursday 29 September 16 09:13 BST (UK)
Carol, there is a saved images button right at the top of the page. All the images I have looked at over the years are there -just haven't worked out how to use the filter!

William

Ah thanks, I saw that yesterday,but with new sign in details it didn't seem to recognise me as the same person! I will look again later.
Title: Re: ScotlandsPeople(New website now live).
Post by: Finley 1 on Thursday 29 September 16 10:15 BST (UK)
I am taking the easy option --- sitting back and letting you all do the work,  and appreciate all your comments...
It will help me to understand how to tackle it -  when I dare :)

xin
Title: Re: ScotlandsPeople(New website now live).
Post by: kiwihalfpint on Thursday 29 September 16 10:39 BST (UK)
I am taking the easy option --- sitting back and letting you all do the work,  and appreciate all your comments...
It will help me to understand how to tackle it -  when I dare :)

xin

So you don't even want to dip your little toe for a tiny paddle Xin? ;D

Cheers
KHP
Title: Re: ScotlandsPeople(New website now live).
Post by: zumaro on Thursday 29 September 16 10:49 BST (UK)
A little baffling at first when you are used to things in certain places, but overall the site feels snappy and well laid out to me. And the free searches - yes!!!!!! I would love the change for that alone. Already found a valuation roll for my 4xgreat grandfather, that I probably would never have bothered to look for on the old site, paying for the search.
Title: Re: ScotlandsPeople (New website now live).
Post by: isobelw on Thursday 29 September 16 11:15 BST (UK)
Am I missing something with the death search cross matching married and maiden name? Seems a bit of a pfaff to find matches. Also just looked up my gran's death ( as a test) and found the married name entry but no matching entry under maiden name though I am finding double entries for other female deaths after a bit of digging. Not so easy as previously. However have to say I love the new site overall, particularly the free access to indices.
Isobel
Title: Re: ScotlandsPeople(New website now live).
Post by: rosie17 on Thursday 29 September 16 12:08 BST (UK)
I am taking the easy option --- sitting back and letting you all do the work,  and appreciate all your comments...
It will help me to understand how to tackle it -  when I dare :)

xin
I have just tackled it not too bad xin thought I had lost all my saved images in timeline but managed to work that one out ...Having your e-mail address as user name suits me fine also changing my password ...Go on I dare you  :D
Rosie
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Forfarian on Thursday 29 September 16 12:16 BST (UK)
not a good site if you don't know the names of the folks you are searching for  >:(

Are there any sites that are good for searching for people whose names you don't know? It's a sort of rather basic piece of information, really.
Title: Re: ScotlandsPeople (New website now live).
Post by: doddsie4 on Thursday 29 September 16 12:22 BST (UK)
Tried logging in with my old details.     ...Impossible!     Somehow, they don't have the details, even though I've had an account for 8 years.     Had to Re-Register, give all my details again, then pay for credits that I shouldn't have needed to pay for.      I had credits left on the site when they closed down for these "improvements".

      I then tried to find a baptism for 1835.     But when I look for a place to give this specific date, there is none there.     ...Am I right in saying that there is no place to give the birth date or have I missed something?       

Title: Re: ScotlandsPeople (New website now live).
Post by: rosie17 on Thursday 29 September 16 12:37 BST (UK)
Tried logging in with my old details.     ...Impossible!     Somehow, they don't have the details, even though I've had an account for 8 years.     Had to Re-Register, give all my details again, then pay for credits that I shouldn't have needed to pay for.      I had credits left on the site when they closed down for these "improvements".

    I would send them an e-mail then and find out what happens to your credits they must be able to check as they would have had your e-mail address  ???
Rosie
Title: Re: ScotlandsPeople (New website now live).
Post by: Douglas P on Thursday 29 September 16 12:39 BST (UK)
I agree with fab3bird that searching deaths would be helped by an option for approx birth year. Also, ticking the box 'Include unrecorded mother's maiden surname' doesn't seem to work.

As isobelw noticed, entering an alternative surname for a death used to give a few results matching both names, now it gives lots that match either.

To search statutory marriages before 1929 you must enter only one person's name then look through the results for a match. Entering both names, as on the old site, now returns no results.
"The spouse's name is generally not included in the index before 1929. Try searching using one spouse's name, then view the 'Spouse details' associated with each match in the results page."

To search OPRs it might be useful to select all three denominations rather than having to pick one.

The layout could be streamlined. When I go to a search page the whole screen is header / waffle. I need to tap 'page down' to reach anything useful. It's easy to move within a record type, eg statutory births to statutory deaths, but takes several clicks to find a different type, eg from statutory records to OPRs.

"All credits are valid for two years and will expire at the end of two years unless further credits are purchased in that time"
I'm glad my credits are reactivated, but after two years do they become dormant or disappear?

Some of their wording needs checking,

Statutory deaths:
"Mother's maiden surname is included in the index to statutory death records from 1974"
"Mother’s maiden name - this wasn't included in the statutory index until 1929"

"If you require an official copy of a birth entry more than 100 years old, marriage entry less than 75 years old or death entry more than 50 years go to certificate search"
Presumably these three should each be 'less than'.
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: sugarbakers on Thursday 29 September 16 12:39 BST (UK)
not a good site if you don't know the names of the folks you are searching for  >:(

Are there any sites that are good for searching for people whose names you don't know? It's a sort of rather basic piece of information, really.

Forfarian, as I said to Annie, I don't know the names of the folk I add to my website until I find them, and I find them by their <i>occupation</i>.
So Ancestry, Seax, etc, that allow us to browse original records, eg. parish registers and censuses, are fine, but SP does not.
Title: Re: ScotlandsPeople (New website now live).
Post by: Finley 1 on Thursday 29 September 16 14:45 BST (UK)
:)  I have had a peep...and didn't like the format uhm... !!! but am now going to wait until my mind is totally awake... maybe the middle of the night..  ;)  cos it is quiet and no distractions..

xin
Title: Re: ScotlandsPeople (New website now live).
Post by: rosie17 on Thursday 29 September 16 14:58 BST (UK)
:)  I have had a peep...and didn't like the format uhm... !!! but am now going to wait until my mind is totally awake... maybe the middle of the night..  ;)  cos it is quiet and no distractions..

xin
Think we will all get used to it eventually
Rosie  ;)
Title: Re: ScotlandsPeople (New website now live).
Post by: LizzieL on Thursday 29 September 16 15:16 BST (UK)
Searching multiple censuses for a single name is good - BUT it invites you to put in an age range NOT year of birth range! So how do I search for my great uncle who would be 7 in 1901 and 17 in 1911?
Title: Scotlands People
Post by: larkspur on Thursday 29 September 16 16:17 BST (UK)
Scotlands People back online---- if only it would recognise my user names or passwords I could have a look  ::)

MMmm looks good, I like it.
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Rosinish on Thursday 29 September 16 16:26 BST (UK)
I noticed that the surnames are in capitals (as expected) but the forenames are as well. This looks odd, and is not the standard way to write names - can anyone remember how they were written on the old site?

Ruskie,

Capitals on old index but there are no no's down the left side now so when I copy & paste I can't check last ones I copied by no. so takes longer especially if I'm doing them at different times e.g. some today & some tomorrow.



26   1884   MACDONALD   ARCHIBALD   M   BOISDALE   /INVERNESS   118/03 0039   
 
27   1859   MACDONALD   CATHERINE   F   BOISDALE   /INVERNESS   118/03 0011   
 
28   1861   MACDONALD   CATHERINE   F   BOISDALE   /INVERNESS   118/03 0044   
 
29   1862   MACDONALD   CATHERINE   F   BOISDALE   /INVERNESS   118/03 0037   


Annie
Title: Re: ScotlandsPeople (New website now live).
Post by: Rosinish on Thursday 29 September 16 16:29 BST (UK)
Like other's, names I've searched on old site don't come up on new site without twiddling around.

Not liking it a lot so far.

Annie
Title: Re: ScotlandsPeople (New website now live).
Post by: Rosinish on Thursday 29 September 16 16:36 BST (UK)
SugarB,

Have you posted on the Scotland Board "Looking for ANYONE/ ANY SURNAME with Occupation (whatever it is)?

Annie
Title: Re: ScotlandsPeople (New website now live).
Post by: mgeneas on Thursday 29 September 16 18:37 BST (UK)
I am loving the new website and the free searches.

However I got a surprise extra result. As you can see I already have the marriage record for Ogilvy Taylor and Jane Turnbull(1840 Dunnichen / Montrose). Might the other record have slightly different information?

We have decided that Ogilvy was a cabbage patch kid as no record of him can be found before this marriage. He claims to have been born about 1816 in Strathcaro

Edited to add
Just realized that I do have a copy of the other record(from an ancestry tree - and they are a little different but nothing to help with Ogilvy's birth.


Screenshot removed , copyright.
Title: Re: ScotlandsPeople (New website now live).
Post by: sugarbakers on Thursday 29 September 16 19:06 BST (UK)
Have you posted on the Scotland Board "Looking for ANYONE/ ANY SURNAME with Occupation (whatever it is)?

Thank you, Annie.

Yes, I'll try again. I asked a similar question a couple of years ago regarding the 1911 census, but with no results.  :(
Title: Re: ScotlandsPeople (New website now live).
Post by: Douglas P on Thursday 29 September 16 19:25 BST (UK)
I am loving the new website and the free searches.

However I got a surprise extra result. As you can see I already have the marriage record for Ogilvy Taylor and Jane Turnbull. Might the other record have slightly different information?

If a search of the OPRs seems to show two records of a marriage in different parishes around the same time then at least one is likely to be for Banns.
Title: Re: ScotlandsPeople (New website now live).
Post by: Gadget on Thursday 29 September 16 20:51 BST (UK)
Not sure if I've missed a save selection but the Save to PDF seems to be missing from the Wills section and it appears that we have to save each page as a jpg - like the olden days  :-\
Title: Re: ScotlandsPeople (New website now live).
Post by: mgeneas on Thursday 29 September 16 20:56 BST (UK)
Thank you Douglas P, both records say 'proclaimed in order to be married' no mention of Banns.
Title: Re: ScotlandsPeople (New website now live).
Post by: bleckie on Thursday 29 September 16 21:04 BST (UK)
Hi All

Getting page 404 has the site gone down again

Yours Aye
BruceL
Title: Re: ScotlandsPeople (New website now live).
Post by: davidft on Thursday 29 September 16 21:07 BST (UK)
Just tried it, its working for me
Title: Re: ScotlandsPeople (New website now live).
Post by: Gadget on Thursday 29 September 16 21:17 BST (UK)
Yep - working for me too. I'm following up the absentee landlord who turned out my 3xgrandfather!


Thank you Douglas P, both records say 'proclaimed in order to be married' no mention of Banns.

Proclaimed was the Scottish equivalent of Banns  :)
Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Thursday 29 September 16 21:36 BST (UK)
I already have the marriage record for Ogilvy Taylor and Jane Turnbull(1840 Dunnichen / Montrose). Might the other record have slightly different information?
Possibly.

If you get what appear to be two records of the same marriage in the pre-1855 OPRs, what this means is that the couple lived in different parishes and their banns were called and recorded in both parishes. It can happen that the record in one parish differs slightly from the record of the same event in the other parish.
Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Thursday 29 September 16 21:44 BST (UK)
Thank you Douglas P, both records say 'proclaimed in order to be married' no mention of Banns.
It is the same thing. The church terminology was that their intention to marry was proclaimed, but the proclamation involved the reading of what is popularly known as the banns.

In my tree I have transcribed the records of 752 marriages from the OPRs. Only 126 of these actually contain the word 'banns', although in every case what was being recorded was the fact that the banns had been proclaimed.
Title: Re: ScotlandsPeople (New website now live).
Post by: mgeneas on Thursday 29 September 16 21:51 BST (UK)
I wonder which parish they married in! Both are dated 14th June 1840 one is in Dunnichen and the other Montrose
Title: Re: ScotlandsPeople (New website now live).
Post by: Rosinish on Thursday 29 September 16 22:54 BST (UK)
Not sure if I've missed a save selection but the Save to PDF seems to be missing from the Wills section and it appears that we have to save each page as a jpg - like the olden days  :-\

 ;D  ;D Gadget, that's me, I live in the past!

I use jpeg for nearly everything especially certs. as I like to clean the big black marks off things (in paint) before adding them onto reports on word as it is so much better looking as well as saving a lot of ink.

Annie

Title: Re: ScotlandsPeople (New website now live).
Post by: Rosinish on Thursday 29 September 16 22:57 BST (UK)
I wonder which parish they married in! Both are dated 14th June 1840 one is in Dunnichen and the other Montrose

If you know which was where the bride was from then most likely her parish but of course I may be wrong but it was the norm.

Annie
Title: Re: ScotlandsPeople (New website now live).
Post by: Gadget on Thursday 29 September 16 23:01 BST (UK)
Quicker to save them to pdf, Annie. Then you can do what you want with them afterwards. The particular will I was looking at was 20 pages long - that's 20 files that I'll have to sort into a folder!

I hasten to add that it's not one of my ancestors  - it's the bloke who bought up all the land and lived in the South (Derbyshire and Isle of Wight!)

 ;D
Title: Re: ScotlandsPeople (New website now live).
Post by: Rosinish on Thursday 29 September 16 23:44 BST (UK)
 ;D

it's the bloke who bought up all the land and lived in the South (Derbyshire and Isle of Wight!)

Pourquoi  ???

Annie
Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: Rosinish on Friday 30 September 16 00:05 BST (UK)
I thought the new site might make it easier to find elusive deaths but it now only has options for year range and age range. The old way let you set the year range along with a birth date range which determined the age at death for you, but now you're stuck with two options that are basically the same if you don't know when someone died.

Fab,

Can you not just leave those options blank?

I haven't searched for a death which I didn't know the year.

The 1 I downloaded, I knew the year which was on the Index but I'm sure I only put the County (Lanark) & place name (Cambusnethan) because I already knew it but was allowing for any mistake with the info. I was given.

Annie

Title: Re: ScotlandsPeople(Launch date Mon. 26th Sept.2016 , now the next few days).
Post by: lanercost on Friday 30 September 16 03:14 BST (UK)
I thought the new site might make it easier to find elusive deaths but it now only has options for year range and age range. The old way let you set the year range along with a birth date range which determined the age at death for you, but now you're stuck with two options that are basically the same if you don't know when someone died.

Fab,

Can you not just leave those options blank?

I haven't searched for a death which I didn't know the year.

The 1 I downloaded, I knew the year which was on the Index but I'm sure I only put the County (Lanark) & place name (Cambusnethan) because I already knew it but was allowing for any mistake with the info. I was given.

Annie

Hi Annie. My recent searches have been quite different to yours. I've wanted to find all the deaths for all the children of my direct ancestors to help paint the picture of their lives, but for the children who have disappeared as adults, it's only with the help of a birth date in the search options that helps to narrow down and pinpoint when and where they died.
Title: Re: ScotlandsPeople (New website now live).
Post by: Rosinish on Friday 30 September 16 03:46 BST (UK)
What years were they born & when were they last seen on census'?

The other thing is, you could leave the surname blank for females (incase married) & insert their maiden name in "Other name" option?

I need to look at SP tomorrow to find out what you mean as I haven't tried what you're explaining so I'm still thinking in "old site" terms.

You could open a thread with your queries for help though.

I'm off to bed for now.

Annie

Title: Re: ScotlandsPeople (New website now live).
Post by: lanercost on Friday 30 September 16 05:30 BST (UK)
What years were they born & when were they last seen on census'?

The other thing is, you could leave the surname blank for females (incase married) & insert their maiden name in "Other name" option?

I need to look at SP tomorrow to find out what you mean as I haven't tried what you're explaining so I'm still thinking in "old site" terms.

You could open a thread with your queries for help though.

I'm off to bed for now.

Annie

I'll give you an example Annie :)

Mary Murray, born around 1844, last seen in the 1851 census in Ecclefechan (parish of Hoddom, county of Dumfriesshire). I can't find a death for her in Ecclefechan so I'm lead to believe she's gone to live elsewhere (I've bought every death for a Murray in Hoddom so she's either somewhere else or died in those 4 years before civil registration). I don't know her death year, death age or death parish, but at least I know her birth year. So before I could include that in the search and get deaths for Mary Murrays of the right age, but now without that I'm left with results of 100s of different ages. I've contacted them about it so hopefully it can be returned at some stage.

"Surname" and "other name" have always been interchangeable unfortunately, so that wouldn't help. Once all the mother's maiden names have been transcribed, I don't think there will be such a thing as an elusive death in Scotland.
Title: Re: Scotlands People
Post by: lydiaann on Friday 30 September 16 09:24 BST (UK)
Not happy with it at all.  I know I haven't gone into it in great detail, but - having tried to search for a particular person - the dates "from" and "to" in the Statutory Registers search will not alter from 1855 to 2016.  This means that, if there is someone with a 'common' name (e.g. MacDonald) it will pull up pages of results.  I find it extremely confusing.
Title: Re: Scotlands People
Post by: larkspur on Friday 30 September 16 09:37 BST (UK)
I have just searched statutory regs and put in the dates 1869 and 1870 and it worked for me. You cannot cancel the dates already there but just type your date in the box on top and that works, click the 1855 date box and the cursor flashes at the start of the box...
Title: Re: Scotlands People
Post by: anne_p on Friday 30 September 16 10:46 BST (UK)
Has anyone else found issues with the marriage search?

I had an exact date and place of marriage from a birth record.

I tried using the male name plus surname of the spouse but, there was no match
I tried entering the details vice/versa but still no match.

I then searched using the male name only ( no surname for spouse) and found the potential marriage
I clicked on  "spouse details"

His spouse's surname was exactly as I had entered it but, SP  doesn't recognise it using the actual search field options?

That's not good!
Title: Re: Scotlands People
Post by: lud on Friday 30 September 16 12:18 BST (UK)
Having same problem as larkspur " not recognizing password", tried twice resetting password, still no joy, have sent them an email. ???
Title: Re: Scotlands People
Post by: JAKnighton on Friday 30 September 16 12:25 BST (UK)
Haven't searched for anything yet, but from the looks of it there are some extra clicks required to get to the specific search screens which is a step down in usability.
Title: Re: Scotlands People
Post by: carol8353 on Friday 30 September 16 12:30 BST (UK)
There is quite a long thread about the new site here...

http://www.rootschat.com/forum/index.php?topic=753942.msg6065414#msg6065414
Title: Re: ScotlandsPeople (New website now live).
Post by: JAKnighton on Friday 30 September 16 12:54 BST (UK)
I was a bit harsh in another topic about the design of the site. I don't like how extra clicks are required to get to specific search forms (like searching within Statutory Births) compared to before. But the fact that you don't have to pay credits just to see search results now more than makes up for it. I hope that's a permanent feature.
Title: Re: ScotlandsPeople (New website now live).
Post by: Rosinish on Friday 30 September 16 13:54 BST (UK)
I don't know her death year, death age or death parish, but at least I know her birth year. So before I could include that in the search and get deaths for Mary Murrays of the right age, but now without that I'm left with results of 100s of different ages. I've contacted them about it so hopefully it can be returned at some stage.

Fab,

With you now & yes it's hopeless for anyone searching a death not knowing where they died but is that the idea, to make more £  ???

The only thing to help there (although not much help) is years 1855 - 1944 (if she lived to be 100).

I have an elusive one too, now made even more elusive with not having the year of birth facility  ::)

Annie
Title: Re: Scotlands People
Post by: larkspur on Friday 30 September 16 15:55 BST (UK)
Having same problem as larkspur " not recognizing password", tried twice resetting password, still no joy, have sent them an email. ???

Lud, I have just had a very nice reply back from them. I have 2 old accounts that I could not access, so opened a new one with my new E Mail and they are now going to put them all together in my new account so I can view previous searches. One happy Larkspur :D
Title: Re: ScotlandsPeople (New website now live).
Post by: larkspur on Friday 30 September 16 15:58 BST (UK)
Tried logging in with my old details.     ...Impossible!     Somehow, they don't have the details, even though I've had an account for 8 years.     Had to Re-Register, give all my details again, then pay for credits that I shouldn't have needed to pay for.      I had credits left on the site when they closed down for these "improvements".

      I then tried to find a baptism for 1835.     But when I look for a place to give this specific date, there is none there.     ...Am I right in saying that there is no place to give the birth date or have I missed something?       

http://www.rootschat.com/forum/index.php?topic=756732.new#new
 I have just had a very nice reply back from them. I have 2 old accounts that I could not access, so opened a new one with my new E Mail and they are now going to put them all together in my new account so I can view previous searches. One happy Larkspur :D
Title: Re: Scotlands People
Post by: Jomot on Friday 30 September 16 17:15 BST (UK)
Has anyone else found issues with the marriage search?

I had an exact date and place of marriage from a birth record.

I tried using the male name plus surname of the spouse but, there was no match
I tried entering the details vice/versa but still no match.

I then searched using the male name only ( no surname for spouse) and found the potential marriage
I clicked on  "spouse details"

His spouse's surname was exactly as I had entered it but, SP  doesn't recognise it using the actual search field options?

That's not good!

Yes, I had the same problem, then when I clicked to buy the image all it gave me was the 'cover page' for the entire film!  Moving forward is 6 credits a time so I stayed put & sent them a "help" message & am currently awaiting a response.
Title: Re: ScotlandsPeople (New website now live).
Post by: Finley 1 on Friday 30 September 16 17:43 BST (UK)
Yep used today ---- hated it !!!  but have to use and get used ---  ::) ::) ::)

It really really is helpful reading other peoples experiences.. stops me shaking when I see whats happened..

I will be off line for about 17 days ..(aaaaaaaaaaaaaaaaaaargh)  soon as we are moving house,.. I may buy a dongle thingy... to cope in the meantime.. Cant use the library..

anyway still have a week left b4 that.

Xin
Title: Re: ScotlandsPeople (New website now live).
Post by: Annette7 on Friday 30 September 16 18:28 BST (UK)
I also wrote to SP re. the 'filter' to find things in Saved Images.   Whilst all my saved images have transferred to the new site okay the 'filter' didn't appear to work.   

Had a nice reply - however, the filter only works on the description field and so you have now got to go through your saved images and give them a description or else the filter won't work.    The writer says they've asked Technical Support to look at making the filter work on the image header as well as the description.

Annette
Title: Re: ScotlandsPeople (New website now live).
Post by: rosie17 on Friday 30 September 16 19:06 BST (UK)
Maybe with all the complaints and queries they might issue us with some free credits for all the inconvenience ;D ;D
Rosie
Title: Re: ScotlandsPeople (New website now live).
Post by: carol8353 on Friday 30 September 16 19:16 BST (UK)
I too emailed them as I had to change my log in details,and all my saved searches have vanished.

Waiting with baited breath for a reply. ;D

Carol
Title: Re: ScotlandsPeople (New website now live).
Post by: Gadget on Friday 30 September 16 19:49 BST (UK)
Just had my best bargain from SP - 30 double pages of a will, all for 10 credits.

 :D
Title: Re: ScotlandsPeople (New website now live).
Post by: barryd on Friday 30 September 16 20:38 BST (UK)
I hate to see genealogy becoming a profit centre for government. All records should be released to the public (at no charge to government) at a certain time to an organization that would offer them free to the public. i.e. famillysearch.org.

All fines from overparking your Morris Minor or Ford Popular or whatever should remain in the court system.

All fines from dropping your chewing gum wrapper likewise should  remain in the court system.

Money is not the root of all evil. The love of money IS the root of all evil. 
Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Friday 30 September 16 23:27 BST (UK)
I hate to see genealogy becoming a profit centre for government. All records should be released to the public (at no charge to government) at a certain time to an organization that would offer them free to the public. i.e. famillysearch.org.

I disagree. I do not expect taxpayers to subsidise my hobbies. Nor do I approve of records collected by the government in this country being exploited for the profit of foreign-owned commercial corporations like Ancestry and MyHeritage.

There is a cost involved in maintaining records, and I much prefer to have Scottish records made available at a comparatively very reasonable cost, and to encourage the National Records of Scotland to invest in the preservation of records and making them available. I think what SP does, by and large, is an excellent example to other governments and I wish more of them would do similar things.
Title: Re: ScotlandsPeople (New website now live).
Post by: Rosinish on Saturday 01 October 16 00:06 BST (UK)
Getting page 404 has the site gone down again

Hi Bruce,

I have that on screen when I log on too but just bypass it & log in as usual.

I assume you need to delete from your favourites then save when you open new site but I'm still using old saved one & logging in as usual with no problems even though it says "404 Sorry this page seems to be missing"!!!

Annie
Title: Re: ScotlandsPeople (New website now live).
Post by: carolineasb on Saturday 01 October 16 00:37 BST (UK)
Annette, I can't believe that they gave you that reply! There's no way I can go back through all my saved images and put a description on them! It would take me hours and hours and hours if not weeks! Why on earth did they remove that search feature?? Sorry for the rant but it just seems totally illogical!
Title: Re: ScotlandsPeople (New website now live).
Post by: Rosinish on Saturday 01 October 16 00:54 BST (UK)
it just seems totally illogical!

My thought too.

I don't see why they can't be retrieved in the same manner as previously?

All these new changes on sites are a total shambles, unnecessary & a "hassle" rather than a "help"!

To me, it's like putting your car into a garage which you've used for years, they have changed owners & when you get your car back the steering wheel is in the back instead of the front just because someone thinks it would be better that way, without consulting us who have used the garage for ever & a day  ;D

Annie
Title: Re: ScotlandsPeople (New website now live).
Post by: Johnf04 on Saturday 01 October 16 02:49 BST (UK)
I tried to buy more credits this morning, and Worldpay, who handles the payments, gave me a server error when I tried to verify my credit card. I've emailed SP, and I await their answer with interest.
Title: Re: ScotlandsPeople (New website now live).
Post by: MonicaL on Saturday 01 October 16 12:49 BST (UK)
Have to admit, I have stayed away from SP for the last couple of days. Starting some new searches now. I am on the Statutory marriage index search page. Where is the box to add the second spouse's first name ???  There is a field to add second spouse's surname, great. But first name?

Monica
Title: Re: ScotlandsPeople (New website now live).
Post by: MonicaL on Saturday 01 October 16 12:56 BST (UK)
This is daft if this is the way it is going to work. Blank surname for spouse, you have to click on the spouse detail link to see the surname (and first name). Really  :-\


Title: Re: ScotlandsPeople (New website now live).
Post by: Gadget on Saturday 01 October 16 13:03 BST (UK)
I've just had a reply to my e-mail in which I asked why they'd removed the 'save to pdf' option for wills (I was faced with downloading 30 pages to jpgs! and creating a folder for them). 

They said that  there wasn't an option to save to pdf anymore but they'd put it on the list of suggestions for improvement   ::) ::) ::)

Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Saturday 01 October 16 13:04 BST (UK)
This is daft if this is the way it is going to work. Blank surname for spouse, you have to click on the spouse detail link to see the surname. Really  :-\

It does show spouse surname for marriages after the date when spouse's surname was added to the original indexing, but you still have to click on the extra button to get the full spouse name.
Title: Re: ScotlandsPeople (New website now live).
Post by: pharmaT on Saturday 01 October 16 13:10 BST (UK)
I just had a reply regarding me being unable to log in.  Apparently I have "obviously" used the wrong email address.  So if it's the wrong email address why are all my SP updates emailed to that "wrong" email address.  Reply to that question will follow  :(
Title: Re: ScotlandsPeople (New website now live).
Post by: Gadget on Saturday 01 October 16 13:17 BST (UK)
Just tried to buy some credits.

I keep getting this


 'WorldPay Error: 2, The entity name must immediately follow the '&' in the entity reference.'


(My name and address were automatically inserted from their records)

They'll be losing a lot of £££s if they go on like this.
Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Saturday 01 October 16 13:32 BST (UK)
'WorldPay Error: 2, The entity name must immediately follow the '&' in the entity reference.'

I wonder why the explanations of errors are always in complete gobbledegook?

PS I have just bought some more credits without any actual problems, once I had twigged that when you click on 'Buy x credits' at the bottom of the page, the purchase is added in small print to your basket at the top of the page, which I can't see without scrolling up again.

However the procedure is more complicated, clunkier and therefore much slower than it used to be, and includes a screen that talks about 'shipping details' which is of course completely irrelevant and serves only to delay completion of the purchase as far as I can see.
Title: Re: ScotlandsPeople (New website now live).
Post by: Gadget on Saturday 01 October 16 13:45 BST (UK)
I think it's a Javascript coding error ( the programmer must have got it wrong, I think)

Added -

http://kb.odin.com/en/122113

(I'll see if I can put in my info to override the auto function*)

* no it's their end or WordPay prob  :(
Title: Re: ScotlandsPeople (New website now live).
Post by: MonicaL on Saturday 01 October 16 14:18 BST (UK)

It does show spouse surname for marriages after the date when spouse's surname was added to the original indexing, but you still have to click on the extra button to get the full spouse name.

What year would this be, Forfarian? The search I was doing was late 1800s to early 1900s.

If this is the way searches are going to go....I now understand why search results are free now :( We will all lose half a life trying to do quite basic searches.

Monica
Title: Re: ScotlandsPeople (New website now live).
Post by: Finley 1 on Saturday 01 October 16 14:23 BST (UK)
The old 'adage'  if it aint broke.... etc...
its driving me crazier than I already was :)


luckily I am going to be far too busy moving house - unless that all goes pear shaped.....

oh dear


xin         :-[ :-[ :-[ :-[ :-[ :-[ :-[ :-X :'( :'( :'( :'( :'(
Title: Re: ScotlandsPeople (New website now live).
Post by: Annette7 on Saturday 01 October 16 14:45 BST (UK)
'In saved images you can sort by year, record header, description and date viewed (again by clicking on the column headers). The filter works on the description field, so, once you've added descriptions to your images the filter should work.'

I list above the exact part of their e-mail in response to my query of the 'filter' not working in saved images.   Crazy - I agree.   I personally have over 191 pages of saved images (going back to 2004) and certainly don't have the time, let alone the mind-set, to go through each item (some 1905 of them).

Also wondering why some posters are extolling the fact that you don't have to pay 1 credit to view results anymore???   We are not any better off at all as they've added a credit to viewing an image - now 6 credits instead of 5.   So, say your previous search brought up 6 results at a cost of 1 credit to view them all.   If you had to end up looking at all 6 individually - and we often do with a common surname - (5 credits a time) total cost would have been 31 credits.   Now, this same exercise will cost you 36 credits!!!

Unfortunately, we are stuck between a rock and a hardplace with ScotlandsPeople being our only major source for Scottish records.   

I truly hoped for a new and improved site after the change, especially with regard to their search screen which was so limiting with regard to criteria which could have been added to narrow down search results.  No improvement there at all, in some cases worse!

One disappointed lady, I'm afraid.

Annette   

 
Title: Re: ScotlandsPeople (New website now live).
Post by: rosie17 on Saturday 01 October 16 14:46 BST (UK)

It does show spouse surname for marriages after the date when spouse's surname was added to the original indexing, but you still have to click on the extra button to get the full spouse name.
[/quote

Yes just discovered this ..today think I preferred the old way  ::)
Rosie

Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Saturday 01 October 16 15:20 BST (UK)
What year would this be, Forfarian? The search I was doing was late 1800s to early 1900
From 1929 onwards. This is also when they started putting mothers' maiden surnames in the births index, though as that's after the 100-year cut-off they don't come up on the online index.
Title: Re: ScotlandsPeople (New website now live).
Post by: anne_p on Saturday 01 October 16 15:44 BST (UK)
Has anyone contacted SP re the pre 1929 marriage/spouse issue?

I posted my gripe about it on one of the other threads but, I wonder if it's an SP error or a deliberate omission ?

It seems odd that the field for a spouse surname exists but is redundant on pre 1929 marriages.
I was searching for an 1879 marriage that I found on a child's birth cert.

By entering the male details with the spouse surname for the year and county, it resulted in no matches. The reverse input also resuted in no matches.

Yet, when I removed the spouse name from the field, I too had to click on each of the 7 results in turn to find the right one.
In fact there TWO separate, unconnected marriages for my male name who married women with the same female surname.
Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Saturday 01 October 16 16:06 BST (UK)
Has anyone contacted SP re the pre 1929 marriage/spouse issue?
Yes. I don't see any point in posting comments here without feeding them back to SP.

Quote
I posted my gripe about it on one of the other threads but, I wonder if it's an SP error or a deliberate omission ?
I have asked them whether the reduction in capability of the search is an intended consequence of the new system.

Quote
It seems odd that the field for a spouse surname exists but is redundant on pre 1929 marriages.
It is historical. The original indexes, in the handwritten and then printed books, did not include the spouse's surname until 1929, so the old computerised version of the indexes (DIGROS) did not include this either, and the in-house search does not.

Quote
I was searching for an 1879 marriage that I found on a child's birth cert.
By entering the male details with the spouse surname for the year and county, it resulted in no matches. The reverse input also resulted in no matches.
Yet, when I removed the spouse name from the field, I too had to click on each of the 7 results in turn to find the right one.
Yes, that was also my experience.

I think, though I can't be sure, that under the old online system, putting in the surnames of both spouses would have returned the correct information, but the new search does not. I have pointed out that the new search gives a definitely wrong answer, i.e. that there is no record of the marriage being searched for, when there is in fact a record, and that this wrong information is potentially misleading to less experienced users of the web site than myself.

I am certain that the results from the old online search included the full names of spouses right from 1855 onwards, because I have several sheaves of print-outs with this information on them.
Title: Re: ScotlandsPeople (New website now live).
Post by: anne_p on Saturday 01 October 16 16:16 BST (UK)
Thank you Forfarian.

The "Old Marriage Search" post 1855 definitely included both spouses .

It was only just over a week ago !
Title: Re: ScotlandsPeople (New website now live).
Post by: larkspur on Saturday 01 October 16 16:19 BST (UK)
Tried logging in with my old details.     ...Impossible!     Somehow, they don't have the details, even though I've had an account for 8 years.     Had to Re-Register, give all my details again, then pay for credits that I shouldn't have needed to pay for.      I had credits left on the site when they closed down for these "improvements".

      I then tried to find a baptism for 1835.     But when I look for a place to give this specific date, there is none there.     ...Am I right in saying that there is no place to give the birth date or have I missed something?       

http://www.rootschat.com/forum/index.php?topic=756732.new#new
 I have just had a very nice reply back from them. I have 2 old accounts that I could not access, so opened a new one with my new E Mail and they are now going to put them all together in my new account so I can view previous searches. One happy Larkspur :D

Ok, I assume they have done it ,but I cannot see my previous searches, as I cannot get past the FILTER  >:( :(  why oh why can we just not have old searches etc as they used to be - why a FILTER
certainly not to make life easier.......One not so happy Larkspur   :(
Title: Re: ScotlandsPeople (New website now live).
Post by: morgan 55 on Saturday 01 October 16 16:25 BST (UK)
Glad that you all managed to get on to SP I have been trying for two days now with no luck .
First with my e-mail and password no luck e-mailed SP could not recognized my details try re registering Did this twice with new passwords waiting for reply from Sp.
Title: Re: ScotlandsPeople (New website now live).
Post by: Gadget on Saturday 01 October 16 16:30 BST (UK)
It does seem to be a bit of a mess at the moment.

On a personal level, I think I have most of the OPRs, testaments, censuses and BMDs that I need as the closer kin had departed Scotland by the 1880s. However, I am doing a few small community studies that I'll need more info for and, when the kirk sessions records are put up, I'll probably need some more OPRs, etc.

I can get around the Worldpay payment problem as I'm going up to Dumfries soon so will buy a lot of vouchers (does the Ewart sell them?) and get them via the D&G FHS in future.  I'll just have to think ahead.

The old website might not have been the most modern to look at but this site is all bells and whistles and not much substance.  You have to go through 3 screens to get up a search screen  ::)

Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Sunday 02 October 16 12:44 BST (UK)
I think it's really important that we should all tell SP what we don't like or are disappointed about in the new site. We can get it off our collective chests here, but unless we actually tell SP what we think, how are they supposed to know?

I for one have already sent feedback and will continue to do so.
Title: Re: ScotlandsPeople (New website now live).
Post by: Gadget on Sunday 02 October 16 12:59 BST (UK)
Latest from SP about searches:

Quote
ScotlandsPeople
1 hr ·

Hello everyone. We've made several changes to saved searches and saved images. In saved searches you can now sort by search title and search date (by clicking on the column header in each case). You can also edit the search title. The search filter searches the search title field.

In saved images you can sort by year, record header, description and date viewed (again by clicking on the column headers). The filter works on the description field, so, once you've added descriptions to your images the filter should work. We are also looking into making the filter work on the image header, as well as the description.

https://www.scotlandspeople.gov.uk/t…/known-technical-issues

PS - they've given me 20 credits while they sort out the Worldpay problem.  None of the problems that I've reported have been resolved. The pdf one has just been puton their suggestion list and the missing images one hasn't even been acknowledged.
Title: Re: ScotlandsPeople (New website now live).
Post by: anne_p on Sunday 02 October 16 16:29 BST (UK)
I too have a problem with buying credits.
I've had an SP acct for almost 10yrs.
 I have one credit card only which is the only card, I've ever used.

Message at payment screen after inserting my CC details:

To increase the security of online transactions, card issuers have introduced 3D secure. You have chosen a card that is part of 3D secure scheme so you will need to authenticate yourself with your bank.

SP changed to World Pay but I'm the one who is stuck now !
Title: Re: ScotlandsPeople (New website now live).
Post by: Gadget on Sunday 02 October 16 16:41 BST (UK)
I don't even get as far as being able to enter my CC details, Anne. It just goes into a loop with the Error message.  I'm sure it was Worldpay before the changes and I've had no problems before.

Have you contacted them?  They said they were looking into my probs with WP.

Gadget
Title: Re: ScotlandsPeople (New website now live).
Post by: anne_p on Sunday 02 October 16 17:52 BST (UK)
Hi Gadget.
Yes, I have sent an email to SP.
I don't recall them using World Pay before the new look site was launched.

It was a straightforward credit card entry followed by an unmanned ScotlandsPeople email to confirm that payment was received.
Title: Re: ScotlandsPeople (New website now live).
Post by: Johnf04 on Sunday 02 October 16 19:33 BST (UK)
My problem is also with Worldpay  - the card authentication step. This worked fine the last time I bought credits. SP replied to my message, suggesting I try again, as some problems have been fixed. I got the same error message.
Title: Re: ScotlandsPeople (New website now live).
Post by: Ayashi on Sunday 02 October 16 20:04 BST (UK)
Just tried SP for the first time since the change... The new way of searching puzzled me at first and I think it will take some getting used to. That said, the idea that I can now search the index without paying for it is a welcome one!
Title: Re: ScotlandsPeople (New website now live).
Post by: rosie17 on Sunday 02 October 16 21:12 BST (UK)


PS - they've given me 20 credits while they sort out the Worldpay problem. 

That was a nice Gadget  :)
Rosie
Title: Re: ScotlandsPeople (New website now live).
Post by: Gadget on Sunday 02 October 16 21:16 BST (UK)
Very nice, Rosie.   I think I've kept them afloat for years  ;D

I remember when you had to order OPR images and wait for a few weeks to get them.  They were all certified so were expensive.

My first purchase was my 2 x grt grandmother's baptism entry  :)
Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Sunday 02 October 16 21:25 BST (UK)
I don't recall them using World Pay before the new look site was launched.
Yes, it used Worldpay but it was a much simpler and quicker procedure.
Title: Re: ScotlandsPeople (New website now live).
Post by: rosie17 on Sunday 02 October 16 22:06 BST (UK)
Very nice, Rosie.   I think I've kept them afloat for years  ;D

I remember when you had to order OPR images and wait for a few weeks to get them.  They were all certified so were expensive.

Yes ordered a few myself and thought they would never arrived and also a few wrong ones  ::)
Rosie
Title: Re: ScotlandsPeople (New website now live).
Post by: Rena on Sunday 02 October 16 23:14 BST (UK)
Phew !

When the site didn't recognise my user name and password, I thought I'd probably lost all my records.
Then saw the offer to contact them - wrote a nice letter asking what's up.
Decided to try again using my email address together with my password and up popped a notice to say that my complicated password wasn't complicated enough.

As others have said before me, I'll probably get used to the new layout before too long, but on first time viewing;  my eyes "went all funny"
Title: Re: ScotlandsPeople (New website now live).
Post by: lanercost on Monday 03 October 16 11:01 BST (UK)
Received this positive reply from SP about returning the birth year field to the deaths searches. Sounds like it should be making a comeback once all the bugs are squashed in the new system.

Quote
This was probably the most contested and debated issue in discussion and testing with users of the website (a mixture of existing site users and new users) over the last year. It was decided, by a very slight margin, to exclude it. Our technical support are currently working to solve issues with search fields on the site as it stands, but afterwards we will be looking at enhancements to the site. I think the reinstatement of the 'birth year' field in statutory deaths will be high on the agenda for enhancements, as many people have reported that they found it a helpful addition.

Many thanks for letting us know that you would like the 'birth year' field reinstated; I hope that its omission does not cause too much inconvenience while we look into having it added to the new site. Please do not hesitate to contact us if we can be of any assistance in the meantime.
Title: Re: ScotlandsPeople (New website now live).
Post by: Ian Cowan on Monday 03 October 16 11:06 BST (UK)
SP is a very useful resource, but given that family history research can be very hit and miss with many wrong turns and blind alleys, their PAYG pricing structure can soon mount up. The commercial web sites cost up to £150 per year, depending on where and what you want to research - but the searches are more or less unlimited, and blind alleys cost no more than buried treasure.

I have two suggestions that might make SP more attractive -

One: Whether you buy £10 or £40 of credits, the cost per credit is the same. Why not give discounts for the more credits that are purchased?

Two: Not everyone can travel to a designated centre to spend £15 on unlimited searches. Why not have "all you can eat" days for home users for the same price?

I agree that SP has to pay its way. However, despite its usefulness, does anyone agree that SP is in danger of becoming a rip off? (I know you can minimise the cost by researching commercial sites beforehand, but this does not make economic sense because it drives researchers away from SP.)
Title: Re: ScotlandsPeople (New website now live).
Post by: lanercost on Monday 03 October 16 11:13 BST (UK)
I agree that SP has to pay its way. However, despite its usefulness, does anyone agree that SP is in danger of becoming a rip off? (I know you can minimise the cost by researching commercial sites beforehand, but this does not make economic sense because it drives researchers away from SP.)

It needs to be compared to the GRO in England and Wales more so than Ancestry or Findmypast and it's an absolute bargain compared to the GRO.
Title: Re: ScotlandsPeople (New website now live).
Post by: kooky on Monday 03 October 16 11:43 BST (UK)
I emailed SP to ask if I could merge my account with another one I had and could not access.
Today I had an email saying that they had merged my accounts and all my saved images were there!  :D
Excellent response!
Kooky
Title: Re: ScotlandsPeople (New website now live).
Post by: carol8353 on Monday 03 October 16 12:09 BST (UK)
I emailed on Friday to say that none of my saved searches had been transferred when they made me have a new user name. Haven't had a reply ,but hve just checked and they've all re-appeared!

Well done SP  ;D
Title: Re: ScotlandsPeople (New website now live).
Post by: larkspur on Monday 03 October 16 13:33 BST (UK)
I emailed SP to ask if I could merge my account with another one I had and could not access.
Today I had an email saying that they had merged my accounts and all my saved images were there!  :D
Excellent response!
Kooky

Yes I also did this kooky, but how did you get past the filter, I have tried all the combo's I can think of to enter and just keep getting  "You have no viewed image records that match your search."
Why can I not just  go on the Saved Images and saved searches tab at the top and view all of them?
Just had an E Mail from SP telling me they have now merged my accounts and I can view them. Just checked and there they are, from what I can see the images are much clearer too, so I am happy again!
Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Monday 03 October 16 14:48 BST (UK)
I have tried all the combo's I can think of to enter and just keep getting  "You have no viewed image records that match your search."
I think what has happened is that your saved searches were conducted using criteria that are no longer available in the search on the new site, for example spouse's name before 1928 for marriages, and year of birth for deaths. So when you pull up a saved search, the system searches again as if you had just put in that search, using the new criteria, and finds nothing so returns a zero result.

You need to contact SP, tell them what the problem is, and ask them to sort it out.
Title: Re: ScotlandsPeople (New website now live).
Post by: anne_p on Monday 03 October 16 15:25 BST (UK)
SP still haven't answered my email re World Pay

I may be in the minority but, I actually find the "new" death search and omission of maiden name quite useful.

I have been searching for a female death for 7 YEARS and could not find it.
Last seen in 1911 and not listed as deceased on her only child's marriage of 1927

Having figured out how to manipulate the new search, I unearthed  the death index almost instantly.
As I had half expected, this divorcee had  remarried and death is indexed under all 3 names.
This info, combined with  free index on valuation rolls means that I can track her movements, and 2nd marriage  right up until her 1937 death.

Now... If I could only get some credits!
Title: Re: ScotlandsPeople (New website now live).
Post by: Gadget on Monday 03 October 16 15:47 BST (UK)
I think it's a strange Worldpay page problem, Anne. I've not had a reply since I sent further details.
I have had a reply about the missing will image. They said that it would be sorted soon and sent me a copy of the image - unfortunately only 3 pages and I know it's about 14.

So - 1 problem put on their suggestion list and 2 still current.
Title: Re: ScotlandsPeople (New website now live).
Post by: larkspur on Monday 03 October 16 16:58 BST (UK)
I have tried all the combo's I can think of to enter and just keep getting  "You have no viewed image records that match your search."
I think what has happened is that your saved searches were conducted using criteria that are no longer available in the search on the new site, for example spouse's name before 1928 for marriages, and year of birth for deaths. So when you pull up a saved search, the system searches again as if you had just put in that search, using the new criteria, and finds nothing so returns a zero result.

You need to contact SP, tell them what the problem is, and ask them to sort it out.

F orfarian, I think the problem was in the delay in them switching my accounts to the new one, now that is done I can see my old searches with no problem.
Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Monday 03 October 16 17:31 BST (UK)
Ah, that's good, glad to hear that.
Title: Re: ScotlandsPeople (New website now live).
Post by: hurworth on Tuesday 04 October 16 06:54 BST (UK)
Decided to try again using my email address together with my password and up popped a notice to say that my complicated password wasn't complicated enough.

Haggis with a couple of digits at the end didn't cut it? ;)

How about Brexit2016?
Title: Re: ScotlandsPeople (New website now live).
Post by: kiwihalfpint on Tuesday 04 October 16 07:12 BST (UK)
My payment went through with no problems, I finally found someone I was looking for on SP for ages, so I needed those credits to take a gander at the certificate. :D


Cheers
KHP
Title: Re: ScotlandsPeople (New website now live).
Post by: Gadget on Tuesday 04 October 16 08:05 BST (UK)
KHP

When the review and payment page comes up, do you have a Payment section at the bottom with just
'WorldPay' underneath or do you have boxes for giving your card details as well?

Gadget

(think I might try creating a dummy account to see what happens)
Title: Re: ScotlandsPeople (New website now live).
Post by: kiwihalfpint on Tuesday 04 October 16 09:12 BST (UK)
Gadget, credit card details, just like it was on the old site, if that helps.


Cheers
KHP

EDITED:  Haven't received the confirmation email that payment was received.
Title: Re: ScotlandsPeople (New website now live).
Post by: Gadget on Tuesday 04 October 16 10:42 BST (UK)
Thanks. I'm still getting a Payment heading with nowhere to enter my card details. I've cleared the cache, etc. and used different browsers. Not tried registering under another e-mails yet.  I've sent yet another message  :-\
Title: Re: ScotlandsPeople (New website now live).
Post by: anne_p on Tuesday 04 October 16 10:52 BST (UK)
 Gadget,
This is what the payment page looks like:


Title: Re: ScotlandsPeople (New website now live).
Post by: Gadget on Tuesday 04 October 16 10:58 BST (UK)
Thanks, Anne.

I don't get that. I get the 'review page with my address, billing address and the a Payment section below but nothing else - like this.  Nothing happens if I click on the  Worldpay button. If I press the orange continue bar,  it takes me into a loop to the same page with Error#2 on a pink strip at top .

I sent this image to them a few days ago.

Title: Re: ScotlandsPeople (New website now live).
Post by: anne_p on Tuesday 04 October 16 11:05 BST (UK)
The next step is the orange button... bottom right
"Continue To Next Step"

Apologies Gadget, just noticed on your last post that the orange button doesn't work for you
Title: Re: ScotlandsPeople (New website now live).
Post by: Gadget on Tuesday 04 October 16 11:17 BST (UK)

I've registered under a new name now and have got in and bought credits with no problem.  They must have done something strange to my original account!

(if they don't dort it, I'll have to use my old account for my old images and searches and my new one from now on  ::)  )
Title: Re: Scotlands People
Post by: lud on Tuesday 04 October 16 12:28 BST (UK)
Larkspur,
I managed to log on ok  and so far all looks well :)
cheers
Title: Re: ScotlandsPeople (New website now live).
Post by: Rena on Tuesday 04 October 16 13:44 BST (UK)
Decided to try again using my email address together with my password and up popped a notice to say that my complicated password wasn't complicated enough.

Haggis with a couple of digits at the end didn't cut it? ;)

How about Brexit2016?

 ;D ;D ;D :-\ :-\ :-\
Title: Re: Scotlands People
Post by: larkspur on Tuesday 04 October 16 14:02 BST (UK)
 ;)

I am going to ask for this to be locked  now as there is another on the same subject here and I don't want to confuse the issue.

http://www.rootschat.com/forum/index.php?topic=753942.new;topicseen#new
Title: Re: Scotlands People
Post by: anne_p on Tuesday 04 October 16 14:10 BST (UK)
Daft Question?
Does anyone understand the significance of of age at death:  131yrs?

On a random search of Rutherglen deaths, I spotted the age at death on a number of people is entered as 131yrs

Out of sheer curiosity, I widened my search and discovered that on statutory records 1855-2016,  in Rutherglen alone there are 856 death entries over 5 pages where the deceased is aged 131yrs


I actually hold 2 of these death certs
Both were.... children under 5yrs of age ?
Title: Re: Scotlands People
Post by: Forfarian on Tuesday 04 October 16 15:51 BST (UK)
Does anyone understand the significance of of age at death:  131yrs?
Either an error or a bug or a glitsch. Nothing of any significance. I came across one of those as well.
Title: Re: Scotlands People
Post by: Gadget on Tuesday 04 October 16 16:08 BST (UK)
Does anyone understand the significance of of age at death:  131yrs?

I think it was on Facebook or their 'known technical issues' page . When they were originally coding, the space for age was entered as '---' or similar when no age was given. This has been interpreted as 131 on the records.

So it just means  age not known/not given.

added - here it is - scroll down to Searching


https://www.scotlandspeople.gov.uk/technical-help/known-technical-issues
Title: Re: ScotlandsPeople (New website now live).
Post by: Johnf04 on Tuesday 04 October 16 21:10 BST (UK)
Well, I fixed my problem. I was blocking 3rd party cookies, and had to allow them for Worldpay and my bank.
Title: Re: ScotlandsPeople (New website now live).
Post by: Millmoor on Tuesday 04 October 16 21:42 BST (UK)
I go away for a few days and we are now onto page 28!

Before I left I redid an old search for a marriage for George Watson and Catherine Taylor in Fife in 1815. There is one record in the parish of Leuchars and one in the parish of Dairsie. I have already downloaded the Leuchars one. In the old SP for the Dairsie one it stated clearly image not available. That is no longer the case - I assumed it was now available-  and so I clicked on the button and was confronted with a negative saying it is located at New Register House. This cost six credits. I will be interested to see what they have to say when I contact them about it.

William

Title: Re: ScotlandsPeople (New website now live).
Post by: Finley 1 on Tuesday 04 October 16 23:47 BST (UK)
I really tried to be positive about this ... but after todays attempts at accessing one relevant record.  I give up... until it has all settled down.

I wasted all my credits looking for the death of just two people

xin
Title: Re: ScotlandsPeople (New website now live).
Post by: hurworth on Wednesday 05 October 16 09:37 BST (UK)
Hmmm... I think some the search results are not being presented as usefully as they once did.

You certainly can't narrow things down to a particular day as you once could, and I think you could do that once with deaths.  Sure you can search and search for nicks, but if it's hard to tell whether this is the record you need you could easily waste 6 credits on the wrong records.
Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Wednesday 05 October 16 09:44 BST (UK)
Hmmm... I think some the search results are not being presented as usefully as they once did.
Yes, that is true.

Quote
You certainly can't narrow things down to a particular day as you once could
It has never been possible to narrow down to a day on SP, because the exact date of an event has never been included in the indexes. Right from the word go (the old handwritten index books) they have only ever been indexed by year of registration.

Note, not by the year when the event took place, so events in late December are sometimes not registered until the following year.


, and I think you could do that once with deaths.  Sure you can search and search for nicks, but if it's hard to tell whether this is the record you need you could easily waste 6 credits on the wrong records.
[/quote]
Title: Re: ScotlandsPeople (Shutdown now Wed 21st Sept. at 23.59 until Mon 26th Sept.2016)
Post by: MonicaL on Wednesday 05 October 16 10:25 BST (UK)

Looking forward to seeing what has been done to the site although little change is good too!

Monica

Famous last words...full of optimism  :'(

This relaunch is dire. I can't believe after the time they have had to pull it together and test that this is what they have lauched with. After the few years I have had using every aspect of the old site, these new search screens (even with the admitted errors that are on the "snag list") and results we are getting are very poor and give me no confidence at this time.

If those of us a little more experience with searching SP of old are struggling (I am  :-\), I would hate to be starting my research in Scotland and using SP for the first time....

If this continues, I might consider leaving Scottish research and move on to researching Iceland and the ancestry of their football team  ::)

Monica
Title: Re: ScotlandsPeople (New website now live).
Post by: scotmum on Wednesday 05 October 16 11:23 BST (UK)
  ;D MonicaL re Iceland football team.

Possibly already mentioned (haven't had time to read back through all posts), but on a tablet especially, it would be very easy to accidently 'tap' on the 'view record' button, and find yourself taken straight there, with no 'this will cost / are you sure' page to let you decide if you want to proceed. Thankfully I discovered this with a record I did want and had 'tapped' to view on purpose, but others might be less fortunate and inadvertently use precious credits.   
Title: Re: ScotlandsPeople (New website now live).
Post by: Ian Cowan on Wednesday 05 October 16 12:04 BST (UK)
Now at page 29! Don't know if my problem has been encountered by other users, but here goes anyway. When I do a search I am not given the option to View Images at a cost of 6 Credits (£1.25). All I am allowed to do is Order Certificates at a much greater cost(£12!). Hopefully, this is a mistake that will be rectified, but in the meantime SP is very expensive and unfit for purpose, and there is no point in buying any credits.

I have raised my problem with SP, but there is no facility for attaching images, so here goes on Roots Chat.
Title: Re: ScotlandsPeople (New website now live).
Post by: hurworth on Wednesday 05 October 16 12:08 BST (UK)
I think it is because it is outside the 100 years Ian, so it's too soon for 1917.
Title: Re: ScotlandsPeople (New website now live).
Post by: Gadget on Wednesday 05 October 16 16:57 BST (UK)
I suppose that,  in the end, we'll get used to the new system  as we've done with FindMyPast and Ancestry (and they will sort out most of  the problems) but it does seem to have been a big step backwards at the moment.

I think the FindMyPast changes might have run to 2 threads of 40 pages or so. Not checked but there were lots of problems with it. It's still not as good as the previous version.

I've just arrived 8 miles or so North of Dumfries and not all that far from where my ancestors lived and died. Maybe I'll just holler - I'll probably get better results  ::) ::) ::)

PS - and it's a beautiful evening - blue sky and a view of Ballencleuch Law  from the window. It's nearly always sunny when I come here  8)
Title: Re: ScotlandsPeople (New website now live).
Post by: MonicaL on Wednesday 05 October 16 17:20 BST (UK)
Good that you had a good journey. Definitely holler....and see what else you can think of doing too!

What concerns me about SP is that this is the sole window to official Scottish BMDs and original census images open to us. A lot of the issues so far discussed here are due to inferior search screens and more limited search options, and subsequent results. The purchase of credits problem via Worldpay that many are experiencing is ridiculous really for such a big company (in this I am also including Worldpay - I have dealt with them not too long ago for my business).

Like you Gadget, I am not prepared to admit to myself how many '000s of viewed documents I have viewed in the past. I will wait a while before I start double checking or I will just get more cross  :-X

I now understand why the search results are free! It would tip us all over the edge to have to pay for search results and get what we are seeing now...

Makes me sad and upset all of this. It is such a bother. Change can be good and add to processes. For now though, SP is much less effective and therefore a problem for reseach resources.

Monica
Title: Re: ScotlandsPeople (New website now live).
Post by: ev on Wednesday 05 October 16 18:47 BST (UK)
Not sure if it has been mentioned so far but the 1881 LDS Census transcriptions are free to view.



ev
Title: Re: ScotlandsPeople (New website now live).
Post by: rosie17 on Wednesday 05 October 16 18:56 BST (UK)
Not sure if it has been mentioned so far but the 1881 LDS Census transcriptions are free to view.



ev

Were they not free before EV ?
Rosie
Title: Re: ScotlandsPeople (New website now live).
Post by: jennywren001 on Wednesday 05 October 16 19:52 BST (UK)
Oh Dear...this is not good. Statutory death searching on: surname 'Jolly' forename 'Diana' other name 'Rae' - brings up two entries (both of which I have previously purchased). One woman is called Diana Jolly (ms Christison) the other is Diana Nicol (ms Rae)...one has no mention of Rae the other has no mention of Jolly. Looks like it's searching using 'or' instead of 'and' which in this instance is about as much use as a chocolate fire guard. If you drop out Diana - you then get all the Jolly deaths plus all the Rae deaths that's a total of 4178.

I'm going to report this to SP and ask for a consultancy fee!
Jen  :)

Title: Re: ScotlandsPeople (New website now live).
Post by: MonicaL on Wednesday 05 October 16 20:46 BST (UK)
Jenny, I read yesterday (on one of the links from SP that you posted Gadget) that it is not currently possible to search for married women's deaths with the additional surname.

Monica
Title: Re: ScotlandsPeople (New website now live).
Post by: MonicaL on Wednesday 05 October 16 20:48 BST (UK)
Not sure if it has been mentioned so far but the 1881 LDS Census transcriptions are free to view.
ev

Were they not free before EV ?
Rosie

No, they weren't free to view but were reduced to 2 units I believe. They were a transcript not an original image.

Monica
Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Wednesday 05 October 16 20:59 BST (UK)
The searches available have been greatly reduced. You can no longer
- search for marriages before 1929 using both surnames
- search for marriages using the spouse's forename
- search for deaths using a year of birth plus or minus a range of years
- search for married women using both their maiden and their married surnames
all of which were possible on the old site.

Worse, if you try to search using these parameters, you will get a result saying, "Sorry, there are no results for your search." This statement may be wrong, as there may well be results for that search that have not been recognised, so this statement is directly misleading.

Also, if you have any searches saved that were done using the above parameters, and you look at them again now, you will get a nil return, even though you got a positive result before.

Very disappointing. 
Title: Re: ScotlandsPeople (New website now live).
Post by: anne_p on Thursday 06 October 16 00:07 BST (UK)
SP never responded to my email Re Worldpay but I figured it out for myself.
3d secure means that the name on the billing page MUST now match to the exact name on the Credit Card.

My billing page defaulted to as it has aways been.... Anne XXX
My CC shows Mrs A XXX

It was never flagged before but... I'll know in future !
Title: Re: ScotlandsPeople (New website now live).
Post by: smudwhisk on Thursday 06 October 16 00:10 BST (UK)
SP never responded to my email Re Worldpay but I figured it out for myself.
3d secure means that the name on the billing page MUST now match to the exact name on the Credit Card.

My billing page defaulted to as it has aways been.... Anne XXX
My CC shows Mrs A XXX

It was never flagged before but... I'll know in future !

Interesting, I never include my full name online for a CC payment and my CC company has never refused a payment.  Part of the reason is security, if in a worst case scenario someone picked up the details, they wouldn't get my full name from the card and I would know the source of a the fraudulent payment was an online payment.  If I've now got to include it in full, I lose that little trick. :-\
Title: Re: ScotlandsPeople (New website now live).
Post by: Ruskie on Thursday 06 October 16 01:06 BST (UK)
It's quite depressing reading this thread and finding out about all the sneaky little changes they've made and the errors that the site now has.

It was almost perfect before! Yes, it could have done with a slight freshen up, but I didn't realise that they would make so many detrimental changes. Very sad.

The trouble is that they have us by the short and curlies, and we have no choice but to use SP. They know this, and have redesigned the site accordingly.  >:(

Title: Re: ScotlandsPeople (New website now live).
Post by: Rosinish on Thursday 06 October 16 04:23 BST (UK)
Jenny, I read yesterday (on one of the links from SP that you posted Gadget) that it is not currently possible to search for married women's deaths with the additional surname.

Monica

Hmmm, Monica,

I suppose this facility has now been withdrawn?

What's the need?

Maybe if we all send our email complaints, things will change?

Annie
Title: Re: ScotlandsPeople (New website now live).
Post by: Rosinish on Thursday 06 October 16 05:17 BST (UK)
Jenny, I read yesterday (on one of the links from SP that you posted Gadget) that it is not currently possible to search for married women's deaths with the additional surname.

Monica

Monica,

I have just tried that.

I put in my mother by forename & surname, added "other surname" which was her m/s then mother's m/s & it came up.

I didn't use any dates "from/to" as my mother's m/s was/is rare as was her mother's m/s.

From 1855 - 2016 there were only 2 entries, both for my mother (marital & maiden surnames)

Annie
Title: Re: ScotlandsPeople (New website now live).
Post by: Gadget on Thursday 06 October 16 07:35 BST (UK)
SP never responded to my email Re Worldpay but I figured it out for myself.
3d secure means that the name on the billing page MUST now match to the exact name on the Credit Card.

My billing page defaulted to as it has aways been.... Anne XXX
My CC shows Mrs A XXX

It was never flagged before but... I'll know in future !

That's not my problem Anne as it goes into a loop before it gets to the CC page. As I said, I got around it by creating a new account. They've not solved it yet but did give me 20 credits while they do!

Annie - I think we have all been sending e-mails about the problems (also via Facebook and twitter). They seem to have been overwhelmed.

Gadget


Added
- Latest from SP:

Title: Re: ScotlandsPeople (New website now live).
Post by: rosie17 on Thursday 06 October 16 10:37 BST (UK)
Not sure if it has been mentioned so far but the 1881 LDS Census transcriptions are free to view.
ev

Were they not free before EV ?
Rosie

No, they weren't free to view but were reduced to 2 units I believe. They were a transcript not an original image.

Monica
Thanks Monica it was the transcript that I viewed but that was a long time age probably round about 2002 /3 ..
Rosie
Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Thursday 06 October 16 10:45 BST (UK)
I think they are probably cutting off their nose to spite their face. Consider this hypothetical but perfectly possible scenario. Note that these people are entirely invented for purposes of illustration.

Suppose that I have learned from a gravestone that my ancestor Alexander Macdonald died in 1920, aged 60.

I go to SP and search for m*donald, alex*, death in 1920, aged 60, and I find a result. So I order the certificate. From it I learn the names of his parents, and I note that his death was registered by J Smith, sister, residing in a tenement in Glasgow.

Using the IGI I find his date and place of birth, and also that he had a sister Jean, born in 1870. I am now curious to know about Jean Macdonald or Smith.

Under the old system I would search for m*donald, j*, other surname smith, date range 1920 to 1980, birth year 1870 plus or minus 3 years. Under the old system, I would get a manageable number of results, from which I would find the right certificate, possibly using several batches of credits to do so.

If I try the same search in the new system, I cannot include the year of death, only her age, which I would enter as from 50. This produces 12,978 results. It seems that the search is returning "m*donald OR smith" instead of "m*donald AND smith". Even if I restrict it to Lanarkshire, it returns 3,092 results. At this point I give up, and I use no credits.

So whereas the old system would encourage me to look at some certificates, the new system discourages me altogether, and my expediture actually goes down. I am also a dissatisfied customer because I know that the information exists and I cannot get at it.

On the brighter side, I see from their technical stuff page that they are looking into bringing back the year of birth range for death searches, which will be a great help.
Title: Re: ScotlandsPeople (New website now live).
Post by: Archivos on Thursday 06 October 16 15:16 BST (UK)
The other surname part of the search does appear to be searching incorrectly, and using OR instead of AND.  I wonder if that has been flagged up to them?
Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Thursday 06 October 16 15:26 BST (UK)
I wonder if that has been flagged up to them?
I have a long letter lying here waiting to be posted to them, flagging up this and several other issues.

Of course we should all write to them. The more feedback they get the more chance of them doing something about it.
Title: Re: ScotlandsPeople (New website now live).
Post by: Archivos on Thursday 06 October 16 15:44 BST (UK)
I wonder if that has been flagged up to them?
I have a long letter lying here waiting to be posted to them, flagging up this and several other issues.

Of course we should all write to them. The more feedback they get the more chance of them doing something about it.
Very true. 

What I find quite confusing is when I did a search for a married woman's death, using the other surname option, the search tip states that the search cannot distinguish between the married name and the other surname.  It says:

"The index cannot distinguish between name types, for example, a search for a married woman named Brown with maiden surname Smith returns entries for a married woman Smith with maiden surname Brown."

But what it's actually doing is showing up people with married surname Brown, married surname Smith, AND other surname Smith for the entire period searched for.  Not good!
Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Thursday 06 October 16 15:51 BST (UK)
If you search for a death of Smith, other surname Brown, you get all deaths of people surnamed Smith and all deaths of people surnamed Brown for whatever period you select. From 1855 to 1865 this amounts to 21,327 results. Not clever.
Title: Re: ScotlandsPeople (New website now live).
Post by: Archivos on Thursday 06 October 16 16:10 BST (UK)
If you search for a death of Smith, other surname Brown, you get all deaths of people surnamed Smith and all deaths of people surnamed Brown for whatever period you select. From 1855 to 1865 this amounts to 21,327 results. Not clever.
No, it is not.

I've used the contact form on the website for this, as so far it's the only issue I've (personally) had while searching.  It's really frustrating!  Hopefully it's something simple enough to fix, like changing a value in the backend somewhere from true to false.  Fingers crossed!
Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Thursday 06 October 16 16:41 BST (UK)
Hopefully it's something simple enough to fix, like changing a value in the backend somewhere from true to false.
Yes, it could be as simple as that. But what they seem to have done is gone back to the in-house search, which always did this, but without the button to move to the previous year or following year that was never a feature of the online search.
Title: Re: ScotlandsPeople (New website now live).
Post by: Archivos on Thursday 06 October 16 16:44 BST (UK)
Hopefully it's something simple enough to fix, like changing a value in the backend somewhere from true to false.
Yes, it could be as simple as that. But what they seem to have done is gone back to the in-house search, which always did this, but without the button to move to the previous year or following year that was never a feature of the online search.
Aaarrgh!! I really hope they get it sorted, as even searching within one year depending on the names involved gives too many results.
Title: Re: ScotlandsPeople (New website now live).
Post by: Rosinish on Friday 07 October 16 18:35 BST (UK)
The site is dire...here is one of a few issues I have come across;

Death search (I knew when & where she died) Barra, Inverness 1898!!!

Surname - MacNeil (Phonetic matching)
Forename – Mary (Names that begin with)
Other Surname – MacLean (Phonetic matching) – I would normally have used “Soundex” which is no longer an option?
All Areas – No result?
So, what does SP mean by “Phonetic” as it certainly doesn’t work in the context I would use it?

SP gives this as my search:
 “You searched for: Surname: 'MacNeil', Surname Option: 'Syn', Forename: 'Mary', Forename Option: 'Starts', Other_surname: 'MacLean', Other_surname Option: 'Syn', Gender: 'F'”

Never noticed “SYN” on old site previously?

However, when I used the “Wild Cards Allowed” with M*cNeil * M*cLean, it came up. It did bring up Barra but no mention of County which is Inverness?
Not much help to anyone who doesn’t know which County Barra was actually in?

So, the “Soundex” which would have brought up numerous variants (Mc/Mac) has disappeared?

A normal look-up which would have taken about 5 – 10 mins has taken me about 45 mins…….is this what is now classed as “progress/more user friendly etc”???

Annie
Title: Re: ScotlandsPeople (New website now live).
Post by: MonicaL on Friday 07 October 16 20:36 BST (UK)

...It did bring up Barra but no mention of County which is Inverness?
Not much help to anyone who doesn’t know which County Barra was actually in?


So agree with this. For many people this will be a problem when searching. Having to always have another tab open to check name places is just making searching so arduous.

The other area (thread very long now, not sure if it has come up as a further problem search) is that of search fields on the Old Parish Registers. The lack of fields for parents' names makes it so hard to find anything of substance on the birth OPRs for example. I can't believe that Family Search will be the only place to get this info (as much as we all recognise how invaluable the site is).

Staying on the OPR search pages, for banns and marriages, the search is not working  :-\ Searching for entry for a John Smith married to a Mary (keeping it simple) ignores Mary in the main and gives me over 5,000 entries.

Death and Burial search is also basic.

Monica  :-\
Title: Re: ScotlandsPeople (New website now live).
Post by: Fordyce on Sunday 09 October 16 10:48 BST (UK)
I spent two days in Edinburgh last week and got a huge amount of searching done - no fuss, no bother, quick and reliable. I needed to do a follow-up at home, so I have just used the new website 'for real' for the first time. My goodness it's clunky. The infant-tile design gets my goat. Might be all right for the tappety-tap phone generation choosing their music but it ain't all right for grown-ups researching using a PC. And it's so slow! Three seconds just to check a button or to tab to the next field. Even the scrolling is hesitant because the scripts running in the background have to recreate their pretty tiles and pictures every time they reappear in the window. That green tips infantile seems to be the cause of much of the delay - and you cannot turn it off, for if you do it just turns itself back on again.

In my day, sub-second response time was the mantra. Three seconds is an absolute 100% sure sign of bad design, and that bad design will be reflected elsewhere. I can't even get too excited about the shortcomings in searching because I'm already irritated that the system cannot keep up with me, so I'm already 'switched off' when I find (after nine seconds of hanging around waiting for the screen to react) Soundex has disappeared. Oh! I do have a powerful machine, so it's not my system that claggy.

Will it get better? I suppose we'll have to wait and see.
Title: Re: ScotlandsPeople (New website now live).
Post by: MonicaL on Sunday 09 October 16 10:58 BST (UK)
I am curious, Fordyce....

From your comments and experience, is searching in person at one of the centres' terminals different to what is available online.

Never made it to 'bottom on seat' at any of the centres so all my research is remote. So, have no concept of what the screens and search options are like at one of the centres.

Monica
Title: Re: ScotlandsPeople (New website now live).
Post by: rosie17 on Sunday 09 October 16 11:07 BST (UK)
It's a few years since I have used the search room Monica but found it just the same as searching online ...only bonus being able to view the records up to date  :)
Rosie
Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Sunday 09 October 16 11:13 BST (UK)
From your comments and experience, is searching in person at one of the centres' terminals different to what is available online.

Yes.

Basically, what is available in-house is similar to what is now online, with a couple of significant differences.

The in-house system isn't bedevilled by hidden scripts slowing things down as Fordyce describes, so then screen is uncluttered and results are almost instantaneous.

The most useful difference is a pair of buttons for 'Next Year' and 'Previous Year'. You can't search for deaths using a birth year range, but you can search a single year using a date of birth range, and then just move forward or back in time, year by year, till you find what you are looking for.

And of course you can look at everything almost up to the present day.
Title: Re: ScotlandsPeople (New website now live).
Post by: isobelw on Sunday 09 October 16 11:18 BST (UK)
Have just managed to waste money on a certificate I didn't want as I hit the view certificate button by accident while scrolling down the screen (iPad). That bit isn't slow! In the past you got the option of cancelling the selection, but not any more. Did the same recently with one-click ordering on Amazon and ordered a pan set I didn't want, but at least I was able to go into the order and cancel it before dispatch.
Isobel
Title: Re: ScotlandsPeople (New website now live).
Post by: MonicaL on Sunday 09 October 16 11:19 BST (UK)
Rosie and Forfarian, thank you for that  :)  Understand better.

Monica

PS: Isobel, poor you. Contact SP!
Title: Re: ScotlandsPeople (New website now live).
Post by: Gadget on Sunday 09 October 16 11:28 BST (UK)
I've just fired off yet another e-mail  :(

I wanted to check the location place of two of my ancestors so that I could  locate it on Scotlands Places. I remember purchasing the baptism entries from the OPRs a few years ago. I've downloaded the images and written them up on accounts and in my  FH tree.

Instead of checking on my main computer, I used my tablet. Because the 'saved image' facility is suspect and I remember it being quite a few years ago, I decided to do a new search. Both baptisms showed in the search but the '.' was showing instead of the .(paid)*.  I clicked on one of the entries, thinking it was a mistake!  They duly deducted 6 credits for me to view an already purchased image.

* added - I think the 'v i e w  i m a g e' has been identified as a naughty word by RC's software  ;D
Title: Re: ScotlandsPeople (New website now live).
Post by: rosie17 on Sunday 09 October 16 11:47 BST (UK)
They duly deducted 6 credits for me to view an already purchased image.
That's not so good then Gadget  :o
Rosie
Title: Re: ScotlandsPeople (New website now live).
Post by: Fordyce on Sunday 09 October 16 16:06 BST (UK)
I am curious, Fordyce....

From your comments and experience, is searching in person at one of the centres' terminals different to what is available online.

Never made it to 'bottom on seat' at any of the centres so all my research is remote. So, have no concept of what the screens and search options are like at one of the centres.

Monica

Yes, it's ScotlandsPeople Centre's own in-house system (a bit hazy but there was a system called DIGROS - not sure whether it's the name of this current system or a previous one) accessing the in-house databases - the outsourced system is, as far as I know, the contractor's own one. Until recently the capabilities were broadly comparable although not identical - I can't say the differences stood out (except of course the unlimited access to the images at no extra cost, which boon totally overwhelmed any trivial niggles there might have been!).
Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Sunday 09 October 16 19:00 BST (UK)
Until recently the capabilities were broadly comparable although not identical - I can't say the differences stood out (except of course the unlimited access to the images at no extra cost, which boon totally overwhelmed any trivial niggles there might have been!).
The principal capabilities of the old online system that were better than the in-house system included
- search for marriages using both surnames before 1929
- search for a deaths in a range of years using a year of birth range
neither of which has been continued to the new online system.
Title: Re: ScotlandsPeople (New website now live).
Post by: Rosinish on Monday 10 October 16 14:41 BST (UK)
I had a marriage cert. sent to me today which I think has been downloaded from the "New" SP site?

Has anyone else noticed that the only name on the marriage heading is the Male?

I don't understand why they have omitted the Female?

Not much help when it's sometimes hard to actually read the name of the bride.

In this instance, I struggled to read the Groom's name had it not been on the header.

Annie

Title: Re: ScotlandsPeople (New website now live).
Post by: Rosinish on Monday 10 October 16 15:11 BST (UK)
Can someone else try & find this marriage please on SP?

Michael MacMillan to MacDonald 1856 (I didn't put in a year/county) as the whole point of the index is to show possibilities when we don't know?

I obviously know who they are & when they married but I just can't get it to show using different variants etc.

Is it just me or is it SP?

Annie

Added: I eventually found it but had to omit the bride's surname?

The site is like a "roundabout", absolutely hopeless  ???

I don't think they have had anyone try it from a researcher's point of view on a normal computer outwith SP rooms doing a search as we do.
Title: Re: ScotlandsPeople (New website now live).
Post by: Millmoor on Monday 10 October 16 15:40 BST (UK)
Hi Annie

Tried it and got nowhere putting both names in but think I got there in the end by simply entering the name Michael Macmillan. I clicked on spouses details and found one for Flora Macdonald in 1856,North Uist. (It almost seems that the less you enter the more likely you are to find something but often with a lot of scrolling!).

William
Title: Re: ScotlandsPeople (New website now live).
Post by: Rosinish on Monday 10 October 16 15:57 BST (UK)
Thanks William,

Maybe it is/will be a good thing if/when we get used to it as I'm still searching the "old" way.

Need a MAP for this "NEW" way of doing.

Annie
Title: Re: ScotlandsPeople (New website now live).
Post by: Gadget on Monday 10 October 16 16:46 BST (UK)
Annie

They are looking into it as it's a defect:

Quote
Statutory and church registers of marriages - spouse's name

There is a defect with the spouse's name field and this is under investigation. Please do not use this field in searching or filtering for the time being.

See https://www.scotlandspeople.gov.uk/technical-help/known-technical-issues


Gadget
Title: Re: ScotlandsPeople (New website now live).
Post by: Rosinish on Monday 10 October 16 16:48 BST (UK)
Thanks Gadget,

Progress then  ;)

Annie
Title: Re: ScotlandsPeople (New website now live).
Post by: Gadget on Monday 10 October 16 17:15 BST (UK)
I'm wondering, as a once upon a time database person, how much  thorough testing of the new system was carried out.  In particular, the way that most of us do the searches.

Gadget
Title: Re: ScotlandsPeople (New website now live).
Post by: greenrig on Monday 10 October 16 17:25 BST (UK)
Gadget - it's a 2016-style website and database - We ARE the testers - that's how they work now. As long as it's just not SO BAD that it's unusable they will bump along fixing the bugs as they get reported. It's called Permanent Beta....... :P
Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Monday 10 October 16 17:27 BST (UK)
Has anyone else noticed that the only name on the marriage heading is the Male?
I don't understand why they have omitted the Female?
Same reason that the search no longer works with spouse's name before 1929. That is, the original indexes as used in-house don't list the spouse's name until 1929. Evidently BrightSolid were able to program the search to find marriages using the spouse's name before 1929, but CACI were not. Or were they told not to?
Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Monday 10 October 16 17:31 BST (UK)
I'm wondering, as a once upon a time database person, how much  thorough testing of the new system was carried out.  In particular, the way that most of us do the searches.

Indeed. Why could they not have copied the code already written by Brightsolid for the searches instead of getting CACI to reinvent the wheel as a square?
Title: Re: ScotlandsPeople (New website now live).
Post by: pharmaT on Monday 10 October 16 17:33 BST (UK)
I'm wondering, as a once upon a time database person, how much  thorough testing of the new system was carried out.  In particular, the way that most of us do the searches.

Indeed. Why could they not have copied the code already written by Brightsolid for the searches instead of getting CACI to reinvent the wheel as a square?

Probably some contractual copyright reason they couldn't.
Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Monday 10 October 16 17:56 BST (UK)
Probably some contractual copyright reason they couldn't.
I can see that if they had been outbid for the contract, they might have wanted to keep it to themselves. If, however, as I am led to believe, Brightsolid didn't want to continue with it, surely they would not have refused to hand over the code, especially if lubricated by a payment? They would have had nothing to gain by withholding it, and could suffer a lot of adverse PR by doing so.

Title: Re: ScotlandsPeople (New website now live).
Post by: Gadget on Monday 10 October 16 19:37 BST (UK)
Just seen on Facebook that SP search rooms will be down tomorrow:

Quote
Hello everyone. Richard here with an update. Our ScotlandsPeople search rooms will remain closed on Tuesday 11 October following technical difficulties.

The SFHS (Scottish Family History Service) network and some other users are also affected.

We’re working hard to resolve the problems and restore services and will continue to provide updates here and at our Twitter account,

 Our online services and the historical and legal search rooms remain unaffected.

We will update customers further tomorrow but please check back here before travelling.

We're sorry for the inconvenience. Thank you for your patience and understanding.


Added - latest update (today- Tuesday)  says that it's now open  ::) ::) ::)
Title: Re: ScotlandsPeople (New website now live).
Post by: Annette7 on Monday 10 October 16 20:19 BST (UK)
I'm wondering, as a once upon a time database person, how much  thorough testing of the new system was carried out.  In particular, the way that most of us do the searches.

Gadget

I was told by SP that the testing of the new site was done with existing customers and new users.   I then replied that I'm sure that no existing customers would have approved what we have ended up with and why 'new users' when they have nothing to compare to!   This was one email that they didn't reply to!

Annette
Title: Re: ScotlandsPeople (New website now live).
Post by: Annette7 on Tuesday 11 October 16 19:49 BST (UK)
Today I had a reply to my last email to SP - the last paragraph reads as follows:

'I hope that you have found the recent extension of the search filter for saved searches and images a useful amendment. Thank you again for flagging up this issue in your earlier correspondence.'

Now, I had been regularly doing a check in 'saved images' for a birth certificate I knew was there i.e. James Horne (born Grangemouth 1882).  After reading the email I tried again, just entering James Horne - once again, zilch!   Then I suddenly noticed that when I go into 'saved images' it shows the most recent I'd saved and they are in the format 'surname, comma, Christian name' so I did a search for Horne, James and voila - everything I ever looked at for a James Horne was there. 

So, they have now amended the filter so that it will work under a name search BUT only if you enter it as surname, Christian name and not if you enter as Christian name surname.

Thought I would let you all know as until I received this email I was unaware that any change had been made to the filter in saved images.

Annette

Title: Re: ScotlandsPeople (New website now live).
Post by: Gadget on Tuesday 11 October 16 20:01 BST (UK)
I did the same thing Annette (no e-mail, just read something on FB) and was pleasantly surprised  :D
Title: Re: ScotlandsPeople (New website now live).
Post by: Rosinish on Wednesday 12 October 16 02:11 BST (UK)
As long as it's just not SO BAD that it's unusable they will bump along fixing the bugs as they get reported. It's called Permanent Beta....... :P

 ;D I think they BETA fix it soon before we're all on BETA BLOCKERS with HPB  ::)

Annie
Title: Re: ScotlandsPeople (New website now live).
Post by: pharmaT on Wednesday 12 October 16 10:02 BST (UK)
As long as it's just not SO BAD that it's unusable they will bump along fixing the bugs as they get reported. It's called Permanent Beta....... :P

 ;D I think they BETA fix it soon before we're all on BETA BLOCKERS with HPB  ::)

Annie

Love it!
Title: Re: ScotlandsPeople (New website now live).
Post by: ecksdochter on Thursday 13 October 16 21:23 BST (UK)
Hello,
     Noticed this today while searching for a way to DELETE an unwanted (credit wasting) Death Certificate. When you bring up the 'Saved Images' page, a message at the top of the page reads,
   
     "Welcome, your saved images are stored here for easy access. Personalise an image by adding your own description.
     When using the search filter, please note that record headers are listed in the format 'Surname, forename', so if you are searching for a full name, you should list the surname first and include the comma".

     I might personalise my unwanted images with the car number plate I saw today which is probably too rude to print here! Time to take a break from SP until the 1916 births come on-line in the New Year. If things aren't any better by then, then I can replace my rickety garden fence or upgrade my equally rickety car next year, because I won't be wasting money buying credits on SP.

               Regards,     Dod.
     
Title: Re: ScotlandsPeople (New website now live).
Post by: sugarbakers on Friday 14 October 16 16:06 BST (UK)
I wrote to SP expressing my disappointment with their decision not to offer subscription options. I stated that some researchers wished to browse their records, which was prohibitively expensive using pay-per-view. I suggested that SP was not getting full use from it's records.

The answer came back this afternoon ...
<i>"The website was initially intended for those who wished to undertake their own personal family history however since its launch in 2002, we have seen the site evolve and with that evolvement, there has also been a difference in the reasons why customers use the site.
However, there are no immediate plans to include subscriptions but this is an area which is always open to review and should that change, we will advise our customers."</i>
Title: Re: ScotlandsPeople (New website now live).
Post by: Tom Huygens on Friday 14 October 16 16:41 BST (UK)
I wrote to SP expressing my disappointment with their decision not to offer subscription options. I stated that some researchers wished to browse their records, which was prohibitively expensive using pay-per-view. I suggested that SP was not getting full use from it's records.

The answer came back this afternoon ...
<i>"The website was initially intended for those who wished to undertake their own personal family history however since its launch in 2002, we have seen the site evolve and with that evolvement, there has also been a difference in the reasons why customers use the site.
However, there are no immediate plans to include subscriptions but this is an area which is always open to review and should that change, we will advise our customers."</i>

This is the main reason why I don't use Scotland's People - even though a large portion of my family is from Scotland... I don't want to end up paying to look at 50 records that are wrong just to find one which is maybe the one I need. SP is great if you already know names and dates, and you know which record you need. If you are searching, it is useless (or, better, usefull but way to expensive).

I hope they change their minds one day...
Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Friday 14 October 16 16:59 BST (UK)
This is the main reason why I don't use Scotland's People - even though a large portion of my family is from Scotland... I don't want to end up paying to look at 50 records that are wrong just to find one which is maybe the one I need. SP is great if you already know names and dates, and you know which record you need. If you are searching, it is useless (or, better, usefull but way to expensive).
You cannot research a Scottish family history without using SP. It is, quite simply, impossible because there is nowhere else you can get access to all the necessary certificates. Sure, you may be lucky and pick up the odd one somewhere online, but without going back to the actual sources you run the risk of duplicating sloppy research by others.

See http://www.rootschat.com/forum/index.php?topic=714261.0

As for it being expensive, have you tried researching in England and Wales (£9.25 per certificate, no way of knowing it's the right one, and you have to wait for it to arrive by post, compared with £1.50 per image on SP)? Or Australia where certificates in some states cost anything up to $40 or more each? Or one of the places where you can't even view a historical certificate unless you can prove that you are already related?

Quote
I hope they change their minds one day...
Don't we all. But none of the official government web sites anywhere in the world offers a subscription option for viewing original certificates as far as I know - and if I am wrong I'll be delighted to know which they are.

If SP would just restore the search options their old site had, that would be a great first step. Using the old search it was usually possible to home in on most certificates without wasting too many credits unless you are researching a very common surname.
Title: Re: ScotlandsPeople (New website now live).
Post by: sugarbakers on Friday 14 October 16 19:27 BST (UK)
SP is great if you already know names and dates,

I agree ... no name, no search.

You cannot research a Scottish family history without using SP.

But none of the official government web sites anywhere in the world offers a subscription option for viewing original certificates

... and these are two of the problems. SP has been designed around those certificates, which they clearly regard as the be all and end all of family history research. England and Wales are certainly expensive but are totally separate from PRs and Censuses ... we are not being asked to pay the same rates for those, we can browse page after page for a small sub.

I'll spend the free credits I can glean occassionally, that's all, but my Scotland research will not be 'completed' in the foreseeable future.
Title: Re: ScotlandsPeople (New website now live).
Post by: smudwhisk on Friday 14 October 16 22:41 BST (UK)
But none of the official government web sites anywhere in the world offers a subscription option for viewing original certificates as far as I know - and if I am wrong I'll be delighted to know which they are.

If SP would just restore the search options their old site had, that would be a great first step. Using the old search it was usually possible to home in on most certificates without wasting too many credits unless you are researching a very common surname.

As Sugarbakers says, a subscription option for Parish Registers and Census would certainly be welcome by many.  I have one Scottish line who had migrated to England by the 1790s so the majority of my research in Scotland dates from before that time, apart from trying with difficulty to follow those who remained there forward.  While I agree that SP is far cheaper for certificates, with the ever increasing number of England and Welsh parish registers appearing on subscription sites and the fact the Census have been available on subscription for years, SP is falling behind on this insisting still on credit only purchases.  I accept that SP is different as all records are hosted on a government website, but that does not mean that they couldn't have both credits and subscriptions available for different types of records.  I also hope that they change their mind in the not too distant future for these.  With a bit of luck we may even see cheaper access to GRO certificates through uncertified copies in the future for England & Wales which would definitely be an improvement on the current situation.
Title: Re: ScotlandsPeople (New website now live).
Post by: Rosinish on Saturday 15 October 16 00:36 BST (UK)
I would just like to add that there are 2 sides to the coin.

There are many genuine, enthusiastic root hunters who can't afford subs to commercial sites to even look at the indexes i.e. I don't have too much of a gripe with SP's set-up as it is accessible to everyone at minimal cost.

I do however have a gripe with their new format but early doors so will have to wait & see whether they take on board our moans/groans/gripes.

I still say they should have had researchers (chosen from their site users) which I don't believe they did as I have yet to see anyone over the moon with the new format.

Too many people think they can do their family tree from indexes alone but in my experience they are not doing it properly.

Annie



Title: Re: ScotlandsPeople (New website now live).
Post by: sugarbakers on Saturday 15 October 16 01:44 BST (UK)
There are many genuine, enthusiastic root hunters who can't afford subs to commercial sites to even look at the indexes i.e. I don't have too much of a gripe with SP's set-up as it is accessible to everyone at minimal cost.

But, Annie, they are not addressing the 'no name, no search' problem.

There's no need for Ancestry style subs. Look at SEAX who offer 24hrs for £10, 7 days for £20, 30 days for £30, with no auto-renewal.
Title: Re: ScotlandsPeople (New website now live).
Post by: Rosinish on Saturday 15 October 16 02:03 BST (UK)
SB,

I'm unsure what you mean by "no name" search, sorry?

Do you mean no forename, no surname or blank?

Annie
Title: Re: ScotlandsPeople (New website now live).
Post by: Rosinish on Saturday 15 October 16 02:09 BST (UK)
SB,

I can see you have missed my point on SP being affordable for all.

There's no need for Ancestry style subs. Look at SEAX who offer 24hrs for £10, 7 days for £20, 30 days for £30, with no auto-renewal.

"30 days for £30"

Multiply that by 12 for people who can't afford a sub upfront = £360 per year, NO THANKS!

Annie

ADDED, with no cert. to show for your £'s, unlike SP where you can download the cert. unless of course it's outwith the privacy yrs.
Title: Re: ScotlandsPeople (New website now live).
Post by: sugarbakers on Saturday 15 October 16 09:23 BST (UK)
I'm unsure what you mean by "no name" search, sorry?
I can see you have missed my point on SP being affordable for all.
"30 days for £30"
Multiply that by 12 for people who can't afford a sub upfront = £360 per year, NO THANKS!

ADDED, with no cert. to show for your £'s, unlike SP where you can download the cert.

Annie

Neither of my points is anything to do with certificates. I have no need for certificates. There is considerable research done by many that does not require certificates - church registers and censuses being the main aspects. (SP does produce wills at a different cost).

'No name, no search' ...

Mr A needs to look at all the folks who lived in his street in 1911.

Mrs B can't find an ancestor 1780-1800 in the indexes, so wishes to browse the church registers for the five local parishes looking for mis-spellings.

Miss C is collecting the names of all the distillery workers in the XX valley 1841-1861 - three censuses to be searched, occupations not indexed.

Mr D wishes to find all the sugar workers in Greenock by browsing the church registers.

Mrs E needs to know who lived at 14 School Lane, XX, in 1891 for research into a building.

... these are all 'no name' searches that can only be accomplished by browsing the original records held solely by SP, and that can only be done economically with a subscription, but not necessarily an annual subscription.

Subscriptions ...

Browsing the records searching for information may take a few hours or many months, but think about how many pages can be turned and studied in an hour. The time taken for the previous examples will vary for all sorts of reasons, so to have varying lenghths of subscriptions works well.
Mr A could complete his research in 4 hours, get the details of all 40 families at a cost of £10 (at SEAX prices). So for the cost of a single English certificate he has all those names at 25p per family - I call that good value. If that is to be the extent of Mr A's research on the site he need never return or pay anything more.
The use of short-term subscriptions can be very cost-effective.

This is really all about the nature of one's research rather than obtaining certificates - something SP must address.
Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Saturday 15 October 16 09:40 BST (UK)
'No name, no search' ...

Mr A needs to look at all the folks who lived in his street in 1911.
Valuation rolls, available in the National Library of Scotland and many local libraries, will provide names of heads of household. You could then use one of those to get to the 1911 census page for the street, and page forward or back from there.

Quote
Mrs B can't find an ancestor 1780-1800 in the indexes, so wishes to browse the church registers for the five local parishes looking for mis-spellings.
Microfilm of the relevant parish register, widely available free of charge in local libraries and family history societies, and available to rent for a few pounds or dollars at LDS Church Family History Centres anywhere in the world.

Quote
Miss C is collecting the names of all the distillery workers in the XX valley 1841-1861 - three censuses to be searched, occupations not indexed.
Microfilm of those three censuses, available as for registers above.

Quote
Mr D wishes to find all the sugar workers in Greenock by browsing the church registers.
As for Mrs B above.

Quote
Mrs E needs to know who lived at 14 School Lane, XX, in 1891 for research into a building.
Valuation rolls as for Mr A above.

Quote
... these are all 'no name' searches that can only be accomplished by browsing the original records held solely by SP, and that can only be done economically with a subscription, but not necessarily an annual subscription.
With the exception of the second part of Mr A's quest, all of these searches can be accomplished entirely free of charge in local libraries or family history centres.

Title: Re: ScotlandsPeople (New website now live).
Post by: sugarbakers on Saturday 15 October 16 12:27 BST (UK)
Thank you, Forfarian, for finding solutions to my random examples of 'no name' searches ... very useful information where those various holdings are available/convenient. If not, we are back to SP recognising that "there has also been a difference in the reasons why customers use the site" but not yet acknowledging it with alternative payment options.
Title: Re: ScotlandsPeople (New website now live).
Post by: smudwhisk on Saturday 15 October 16 14:41 BST (UK)
Quote
Mrs B can't find an ancestor 1780-1800 in the indexes, so wishes to browse the church registers for the five local parishes looking for mis-spellings.
Microfilm of the relevant parish register, widely available free of charge in local libraries and family history societies, and available to rent for a few pounds or dollars at LDS Church Family History Centres anywhere in the world.
You won't find microfilm copies of Scottish registers in libraries outside of Scotland itself and I doubt many have copies of registers that aren't from their local area.  LDS FHC's charge £7.50 per film for 2 months now in the UK.  Unless you are lucky and all required parishes appear on the same film, it is more expensive than using SP's credits.  So again we are back to the fact that SP could quite easily provide a subscription option of some sort (not necessarily only per year) for items such as Parish Registers and Census and they would probably find they would make just as much money as they do with credit based payments since people are more likely to subscribe than risk spending a lot of money on incorrect parish register entries.  While some may expect them to include Certificates in a subscription option, I suspect most would be quite happy if it included just church registers and Census.
Title: Re: ScotlandsPeople (New website now live).
Post by: Archivos on Monday 17 October 16 11:59 BST (UK)
I see the problem with the 1911 census only being available for those outside of Scotland on Scotland's People (for those resident in Scotland, if you're wanting to do a parish / street / one-name study it's possible to pay for access at your local registrar, so while it is still expensive, it's doable).  This was pointed out when the 1911 was made available that the census is not only used for family history purposes, and that searching without a name was impossible.

There is a reason that not everything is online, but I'm still amazed at how much is - the valuation rolls, for example, are a fantastic resource.  People do rely on the internet, which is only natural now, but there are other ways of accessing information as well, whether it's information already digistised or not.  Also, just because something is behind a paywall somewhere doesn't mean to say you can't get it for free somewhere else, just not online.
Title: Re: ScotlandsPeople (New website now live).
Post by: carlineric on Monday 17 October 16 12:53 BST (UK)
Forforian has a point about the availability of the OPRs and censuses in libraries. The problem is what happens when they wear out or get damaged or the readers do not get replaced? I believe NRS are no longer supplying microfilms to libraries/societies and actually sold their surplus copies. Another problem is knowing where a particular film is located. When I started in the 80s I had to visit Hamilton, East Kilbride and the Mitchell to look at the censuses for Carnwath and Carstairs, it was only much later that Lanark acquired a set.

Eric
Title: Re: ScotlandsPeople (New website now live).
Post by: anne_p on Monday 17 October 16 22:22 BST (UK)
Something really odd happened on my SP acct this morning.

When I logged into SP today, I realised that I had 12 credits more in the acct than I had at my last log-in last night?
I checked that all my purchases were still in the saved searches.
None were missing.
Where did the extra 12 credits come from?
Been in and out of SP a number of times today but I did not use any credits.

I just logged in again and they have disappeared !
I've now got exactly the same number of credits as I had at close of play last night.

LOL
Title: Re: ScotlandsPeople (New website now live).
Post by: Gadget on Monday 17 October 16 23:21 BST (UK)
A similar thing has happened to me, Ann. Only my unexplained 18 credits are still there for the moment.

On Saturday, I used up all my credits, However, when i wnet in to get some more this evening, I found that 18 had miraculously appeared.

Title: Re: ScotlandsPeople (New website now live).
Post by: anne_p on Monday 17 October 16 23:44 BST (UK)
Use them fast Gadget.
They will be gone tomorrow.

I had 4 credits last night.
16 credits all day today.
I used none and my acct reverted to 4 credits again tonight
Title: Re: ScotlandsPeople (New website now live).
Post by: Rosinish on Thursday 20 October 16 17:55 BST (UK)
Don't think this has been mentioned but I didn't notice it on the "Old" site?

Doing a Marriage look-up;

Options in this order;

Surname
Forename
Spouse surname
Gender
Year range

Gender (To me that was asking about the spouse)? They need to make it more clear it's the gender of the person you 1st input!

There's enough things to be clicking for this 'n' that as it is.
Don't know why they don't index it all in 1 straight line as it was before, no need to click to different pages?
So much for making life easier, takes double/triple time the way they have it set out  ::)

Annie
Title: Re: ScotlandsPeople (New website now live). A good experience.
Post by: Wisetreeangel on Thursday 20 October 16 20:34 BST (UK)
;D Just wanted to let everyone know I had a really nice experience on the ScotlandsPeople Website.  I am going to name a great member of staff at the National Records of Scotland as this Wise Owl Angel was having logging in problems and I did not realise that the new website only allowed one username in each account - ALISON D sorted me out.  She was patience, positive and wiser than I and a total asset to to SP. I could not keep all my usernames but I now have all my previous searches, images and she even explained how to find my old timeline - you certainly got the impression she knew her stuff.   So if you have problems ask her....:) 

Posted by staff member
Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Thursday 20 October 16 21:19 BST (UK)
That's a great accolade, Owl. I think the staff are all pretty keen to be helpful. It's just the new system that lets them and us down.
Title: Re: ScotlandsPeople (New website now live).
Post by: Stuart273 on Thursday 27 October 16 13:32 BST (UK)
Add me to the "not impressed by the searches" list please.

Margaret Green - b. 11.05.1915, but other than her parents and siblings I know nothing about her. Ancestry (yes, I know) has a Margaret Green on record as marrying a George Imrie in 1845 so I thought it might be an idea to look for the death of a Margaret Imrie with Green as the other surname on SP. In the past that may have worked to my advantage, though it might have taken a few credits to find the correct death. Now? It's all speculation and probably a lot more expensive.
Obviously they didn't think about those of us who live nowhere near Scotland!
Title: Re: ScotlandsPeople (New website now live).
Post by: jennywren001 on Thursday 27 October 16 13:45 BST (UK)
Hi Stuart,
I know it's not ideal but if you sort the results (I've found by place the best) then look for two reference numbers the same you can usually work out if you've got the correct person. Like I say not ideal but at least free!
Jen
Title: Re: ScotlandsPeople (New website now live).
Post by: Gadget on Thursday 27 October 16 13:46 BST (UK)
To date I've had many apologies and messages saying that they're planning to introduce a particular search facility and/or they will add it to the suggestions list. AND 20 + 18 credits added to my account.

I'd still prefer the old site back  than these free credits. My crits/queries to them were all about things that I could do before  :'(

Gadget
Title: Re: ScotlandsPeople (New website now live).
Post by: Stuart273 on Thursday 27 October 16 13:57 BST (UK)
Hi Stuart,
I know it's not ideal but if you sort the results (I've found by place the best) then look for two reference numbers the same you can usually work out if you've got the correct person. Like I say not ideal but at least free!
Jen

Jen, you are an absolute star - thank you very much! Mystery solved  ;D
Title: Re: ScotlandsPeople (New website now live).
Post by: janmaa on Sunday 05 March 17 05:39 GMT (UK)
hi rosie - new to this and don't know what to do but I saw while browsing that you were looking for information about George Howat and Margaret Creighton.  I am related to them too
Title: Re: ScotlandsPeople (New website now live).
Post by: jaybelnz on Sunday 05 March 17 08:12 GMT (UK)
I'm not very happy with the new SP website set up either! It's just a bad as the "New" Ancestry tree set up, and it taken me months to come to terms with it.  Still not happy with it though, I much preferred the old layout of the tree profile pages!   >:( >:(. Not nearly as good! 

Still, it's there I suppose, so guess I shouldn't complain!  😜😜
Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Sunday 05 March 17 08:30 GMT (UK)
I believe (on excellent authority) that SP are looking for ways to restore the search for deaths using year of birth. It has been carefully explained to me why it doesn't work, but I am insufficiently tech-literate to understand the explanation  :-[

The thing to do is to contact SP with any specific suggestions or requests for improvement. I am pretty sure they have received lots of this already, but the more the merrier.

The one thing that won't achieve anything is posting concerns on forums like RC without following them up by contacting SP direct.
Title: Re: ScotlandsPeople (New website now live).
Post by: Stuart P on Friday 14 April 17 00:11 BST (UK)
Add me to the "not impressed by the searches" list please.

Margaret Green - b. 11.05.1915, but other than her parents and siblings I know nothing about her. Ancestry (yes, I know) has a Margaret Green on record as marrying a George Imrie in 1845 so I thought it might be an idea to look for the death of a Margaret Imrie with Green as the other surname on SP. In the past that may have worked to my advantage, though it might have taken a few credits to find the correct death. Now? It's all speculation and probably a lot more expensive.
Obviously they didn't think about those of us who live nowhere near Scotland!
If you go to FamilySearch.org and plug in George Imrie and Margaret Green as parents, you see that they have their children at Crail in Fife. Search ScP for deaths of Margaret Imrie in Fife and the one that looks closest died in 1902 aged 86. Change the search - just Margaret [no surname] dying in Carnbee aged 86. Result - Margaret Imrie and Margaret Green both as the 3rd death of the year. Use this search technique in ScP to find the full list of surnames for any individual - the maximum I have seen is five separate surnames.
Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Wednesday 26 April 17 08:23 BST (UK)
Whoopee! I have just noticed that the search for a death using the year of birth is now working properly again. Well done, SP :) :)
Title: Re: ScotlandsPeople (New website now live).
Post by: ev on Wednesday 26 April 17 08:34 BST (UK)
The marriage search using both names seems to be working now as well  :)



ev
Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Wednesday 26 April 17 09:23 BST (UK)
Great! I hadn't tried that search. :) :)
Title: Re: ScotlandsPeople (New website now live).
Post by: Stuart P on Wednesday 26 April 17 11:31 BST (UK)
Regarding the statutory marriage search, which does now work with name of spouse: Example - search for Alexander Cockburn marrying Edith Milton, I get one result 1951 in Aberdeen South. If I then remove the name Edith Milton and ask for a marriage of Alexander Cockburn in 1951 in Aberdeen, I find that Edith has 2 names Milton and Elphinstone. If I then search for marriages  between the surnames Elphinstone and Milton I get Edith Milton marrying Francis Mitchel Elphinstone in 1927 in St Machar. Males can also have more than one surname indexed, but not in this example.
Title: Re: ScotlandsPeople (New website now live).
Post by: kooky on Thursday 27 April 17 07:38 BST (UK)
Can I just chip in here? I found a pile of old SP vouchers and was not sure if they had been used or not.
I e mailed SP with the nos and asked. I had a reply the next day asking me to send a scanned image of them. Panic :o have new scanner, as yet unused. Sorted it out and sent off the scan. On the same day I had a response informing me that all the searches had been transferred to my account and that There were some credits! Great service. :)
Kooky
Title: Re: ScotlandsPeople (New website now live).
Post by: carolineasb on Thursday 27 April 17 09:00 BST (UK)
Has anyone else had problems with RCEs on certificates? I tried to see one for a death in 1960 the other day and got an "Access denied - this is a modern day index" error message! I contacted SP on the button on the message to contact them. First I got an email back with the wrong RCE, but when I mailed again they sent the right one so I thought it was just a wee glitch! Yesterday, I tried to see the RCE from a death in 1925 and this time just got "Access denied" message with no contact button so I had to use the contact us bit on their homepage. All a bit weird??
Title: Re: ScotlandsPeople (New website now live).
Post by: dowdstree on Thursday 27 April 17 09:29 BST (UK)
When I read your reply carolineasb I went in to check my saved images on SP as I have a couple of RCE's myself - exactly the same as you.

My first one is an RCE for a divorce in 1945 ( the marriage was in 1940 )
My second one was an RCE to a death in 1941.

OK looking at this the 75 year rule to RCE for the divorce might apply but not with the death RCE.
I was able to access both of them earlier this month.

I will now contact SP and see what kind of a reply I get - furious as I used credits for view these ages ago.

Dorrie
Title: Re: ScotlandsPeople (New website now live).
Post by: carolineasb on Thursday 27 April 17 11:16 BST (UK)
Not just me then :(
Title: Re: ScotlandsPeople (New website now live).
Post by: dowdstree on Thursday 27 April 17 11:33 BST (UK)
Not just you carolineasb.  >:(

I wonder if any others on rootschat are experiencing this problem too ?
Maybe if we all emailed SP we would get an answer or they would sort the obvious problem with their site.

I just posed it as a general question in my email to SP. I didn't mention any actual RCE's. Just asked why access was suddenly being denied.

By the way I have just found another one of mine's - a death and RCE for 1923.

Dorrie



Title: Re: ScotlandsPeople (New website now live).
Post by: dowdstree on Thursday 27 April 17 17:16 BST (UK)
Hi everyone,

I have just had an email back from SP.

To quote " I am sorry but we are experiencing a technical issue with RCE's at the present time whilst our technical team investigate but as soon as the matter is resolved you will be able to gain access."

Dorrie
Title: Re: ScotlandsPeople (New website now live).
Post by: carolineasb on Friday 28 April 17 08:18 BST (UK)
No answer for me but they had the caveat of the 3 working days to reply :(
Title: Re: ScotlandsPeople (New website now live).
Post by: carolineasb on Wednesday 10 May 17 15:01 BST (UK)
Well RCEs seemed to be fixed but glitch again and SP confirm a problem today :(
Title: Re: ScotlandsPeople (New website now live).
Post by: dowdstree on Wednesday 10 May 17 16:23 BST (UK)
This is getting really annoying folks.

As Carolineasb says RCE's not working again today.

I have had to email them again too.

Dorrie
Title: Re: ScotlandsPeople (New website now live).
Post by: Rosinish on Wednesday 10 May 17 16:52 BST (UK)
Not sure what the problem with RCEs was/is but in the past (old site) I had a birth in 1867 (my 1st of which had an 'RCE' note).

Having no experience of how it worked (not knowing it wasn't working properly) I clicked onto the next page (that was the only option) & ended up with 3 births of no use.

I was unable to access said RCE!

I contacted SP & duly received a copy of the RCE by email.

After reading the RCE problems on here today, I had a look at that birth (1867)

There's no mention of an RCE which was there before (on old site) which does exist as SP emailed it to me, having spent credits only to receive those 3 unrelated births.

So, instead of adding the RCE they have taken the info. of the RCE's existence off  ???

I know they say in Genealogy, in order to move forwards you need to go backwards but this is taking things to the extreme  ;D  ::)

Annie
Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Wednesday 10 May 17 16:58 BST (UK)
You will always know when there is an entry in the RCE because there will be an oval stamp in the first column of the certificate. So if for some reason you can't access the RCE entry online, you can always ask SP for a copy.

The usual way of accessing an RCE entry is to scroll down to below the image of the certificates and click on the link there.

I don't think they are deliberately trying to hide RCEs - it will be some quirk of the software, and I am sure they are as keen to get it sorted as the users are.
Title: Re: ScotlandsPeople (New website now live).
Post by: dowdstree on Wednesday 10 May 17 17:16 BST (UK)
See my post 346 in reply to this.

Yes, they will email you a copy but only one at a time was the reply I got from them at the end of April. Therefore each request has to be in a separate email to them.

I wouldn't imagine for one minute that they were trying to hide the RCE's but it is very frustrating and it is still unresolved after 2 weeks.

Dorrie

Title: Re: ScotlandsPeople (New website now live).
Post by: Rosinish on Wednesday 10 May 17 17:53 BST (UK)
I haven't come across anything with an 'RCE' since the new site arrived but...

You will always know when there is an entry in the RCE because there will be an oval stamp in the first column of the certificate. So if for some reason you can't access the RCE entry online, you can always ask SP for a copy.

There's no oval stamp on the birth I have for 1867 (old site) nor the new site.

There is however an added note in the 1st column.

Forfarian, what I said in my post earlier was....there was a note of an RCE (old site) but it wasn't accessible i.e. I emailed SP & they sent a copy of the RCE.

The RCE is not mentioned on the new site. It doesn't state there's an 'RCE' or 'Amendment'  ???

I wasn't suggesting "they are deliberately trying to hide RCEs".

I'm assuming that the note of an RCE not being there now is possibly part of their ongoing work in uploading any which are missing (as mine was) & saving them having to reimburse people like myself who got something completely different from the RCE I'd expected  ???

Annie
Title: Re: ScotlandsPeople (New website now live).
Post by: Gadget on Wednesday 10 May 17 19:42 BST (UK)
Here's an example from a cert that I downloaded on 30 Dec 2016.

Title: Re: ScotlandsPeople (New website now live).
Post by: dowdstree on Wednesday 10 May 17 20:00 BST (UK)
Not always a rubber stamp in the first column Forfarian.

I have at least one where it is handwritten in the first column. My example is for a correction to a death entry in 1941. It states -See Reg. of Corr Entries - Vol 5 Page 53 and the date 7th May, 1941.

Dorrie
Title: Re: ScotlandsPeople (New website now live).
Post by: Forfarian on Wednesday 10 May 17 20:28 BST (UK)
Oh, well, I've only ever seen the rubber stamps. The point is that there is always something on the certificate to tell you that an RCE entry exists.
Title: Re: ScotlandsPeople (New website now live).
Post by: Rosinish on Wednesday 10 May 17 22:24 BST (UK)
From the 6 or so I have, only 1 has an oval stamp.

I have never had to scroll down to below the image e.g.

As it appears on SP screen...

1909 STEEL, MARGARET (Statutory registers Births 644/13 793)

There have been 1 corrections identified with this entry: View 1st correction (paid) (which you click on to view the RCE)

Annie
Title: Re: ScotlandsPeople (New website now live).
Post by: carolineasb on Wednesday 24 May 17 10:59 BST (UK)
RCEs still not working :( !

Emailed again!
Title: Re: ScotlandsPeople (New website now live).
Post by: RJ_Paton on Wednesday 24 May 17 12:34 BST (UK)
RCEs still not working :( !

Emailed again!

Just added my own email when I realised I could not access any of 2 pages of RCE's  :-X
Title: Re: ScotlandsPeople (New website now live).
Post by: Rosinish on Wednesday 24 May 17 13:01 BST (UK)
None of mine are available either  ???

Edit

I have checked in my 'Saved Images' but when I click on 'View' some have this message.....

"Requested record is a Modern day Record. It can be only accessed from Family History Centers.

Access denied"

They were viewable when I saved them so not sure what's change  :-\


Annie
Title: Re: ScotlandsPeople (New website now live).
Post by: RJ_Paton on Thursday 25 May 17 16:56 BST (UK)
Strangely I can view 2  (from a total of 16) - they are from 1910 yet older ones are coming up with the same message you saw , stating they  are "modern records" and like you I had previously viewed them . SP even kindly puts dates beside them showing when I viewed them  ::)
Title: Re: ScotlandsPeople (New website now live).
Post by: RJ_Paton on Saturday 03 June 17 11:47 BST (UK)
Sadly SP have still not responded BUT thanks to help on another forum I have worked out a method of viewing them ... do a new search and then select your previously paid image there should now be a link present to "a correction" - this is the RCE entry.
Title: Re: ScotlandsPeople (New website now live).
Post by: Rosinish on Saturday 03 June 17 12:35 BST (UK)
Must be doing it in phases as not all mine were coming up with an 'RCE'/Correction ???

Annie
Title: Re: ScotlandsPeople (New website now live).
Post by: carolineasb on Sunday 04 June 17 10:10 BST (UK)
No reply yet from SP either.

However, all of a sudden I do appear to be able to see RCEs again!
Title: Re: ScotlandsPeople (New website now live).
Post by: dowdstree on Sunday 04 June 17 11:27 BST (UK)
Me too. Can now view all my RCE's again.

They must have resolved the problem at last.

Dorrie
Title: Re: ScotlandsPeople (New website now live).
Post by: Rosinish on Sunday 04 June 17 12:48 BST (UK)
I haven't checked all of mine yet but the one I mentioned on this thread earlier still has no RCE attached on SP so I've sent another email.

They knew it was unavailable on their site prior to the changeover yet it is still to be uploaded which one would have thought would have been done around the time it was first brought to their attention ???


Annie