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Beginners => How to Use RootsChat (Please don't post requests here) => Topic started by: OurReg on Thursday 03 March 16 13:24 GMT (UK)

Title: Cannot add Profile Image
Post by: OurReg on Thursday 03 March 16 13:24 GMT (UK)

Have signed up today and was going to add a profile picture of one of my ancestors, but try as I might, I cannot find any way to do it.

Before posting here I have checked the 'Help' section as well as searching posts where others have had the same issue.  I have followed the instructions but I don't have the drop down choices.

I thought it may be a browser issue and possibly my settings (ad blocking, security etc) so I used a different one with none of these, but it was exactly the same. ???
In fact, the new browser was so slow to load and when I went to click on something, lo and behold it speeded up and actually ended up with me reporting an Ad as 'full page'.  :-[

I didn't mean to be naughty on my first day!  :)

Perhaps it will allow me add an avatar after I have made a few posts (hopefully). ::)

Title: Re: Cannot add Profile Image
Post by: Treetotal on Thursday 03 March 16 13:32 GMT (UK)

Hi Reg and welcome to RootsChat...did you follow this one:

http://www.rootschat.com/forum/index.php/topic,130922.0.html

Carol

Title: Re: Cannot add Profile Image
Post by: sarah on Thursday 03 March 16 16:37 GMT (UK)

Hi Reg,

You will be able to edit your profile to include a photograph after you have made one more post ;)

Regards

Sarah

Title: Re: Cannot add Profile Image
Post by: OurReg on Thursday 03 March 16 16:54 GMT (UK)

Hi Carol and thank you for the welcome.

Yes, as well as the long thread and others when I searched.  I tried everything advised in all searched posts before frustration got the better of me and decided to post in case others had/were now experiencing the same.  No matter what I tried, there were no options for me to get any further.

I think it is because I don't have a posting history, as has just been confirmed by Sarah.

Will try again after I have replied to Sarah and then try again.  If it works and lack of posts is the reason, it may help others if a note was added to the Profile Page.

Thanks again,
Ruth

Title: Re: Cannot add Profile Image
Post by: OurReg on Thursday 03 March 16 17:02 GMT (UK)

Hi Sarah,

Many thanks for the info - I thought that may be the case!

Have just tried again after replying to Carol and it has worked.  I at last got the 'Forum Profile' link in the drop down choices.

Will work on it properly at leisure, now that I have been given entry! :-)

Thanks again,
Ruth