RootsChat.Com
General => Technical Help => Topic started by: Vogel on Saturday 20 February 16 16:08 GMT (UK)
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Is it just me or do other people have problems attaching new people to their tree in Ancestry? I have tried to add a wife to a husband and daughter to a dad and it just says it can't do it at this time and that I should try again or it just won't simply save. I have tried again and tried several different ways to to do it but still won't let me. I have enough problems with finding ancestors but Ancestry is making it blooming difficult to keep hold of them when I do eventually find them! Many thanks for any help
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They having problems again? I've not tried adding someone since this morning and it was working properly at that time.
Have you tried a different browser? I use Firefox, but I know there were problems with some working on Chrome a short time ago.
If you're on facebook, go to their page https://www.facebook.com/AncestryUK/?fref=ts and see if anyone else is reporting issues, it may well be that Ancestry are unaware of any issues and you can also report it on there.
Regards,
Kay
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Thanks Kay - I will try a different browser...seriously not liking this new Ancestry one bit!
Thanks for getting back to me
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You're welcome. I think it may also be a "free weekend" which can slow the site down and throw up some problems. I read something about it but because I'm a subscriber I tend to just scroll past the posts telling us about them.