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General => Technical Help => Topic started by: Cazza47 on Wednesday 04 November 15 15:17 GMT (UK)

Title: Cannot view youtube anymore
Post by: Cazza47 on Wednesday 04 November 15 15:17 GMT (UK)
For the last couple of weeks I have been unable to view anything on you tube or video clips on facebook. I just keep getting this error message coming up. I have Windows 8 but I have not installed anything new lately, can anyone advise please?
Title: Re: Cannot view youtube anymore
Post by: hallmark on Wednesday 04 November 15 16:21 GMT (UK)
....and the message says??
Title: Re: Cannot view youtube anymore
Post by: trystan on Wednesday 04 November 15 16:38 GMT (UK)
Yes I was wondering that too :)

I'm guessing that it's an out of date flashplayer.

The quick answer is probably to install Google Chrome:
https://www.google.com/chrome/browser/desktop/index.html
Title: Re: Cannot view youtube anymore
Post by: Cazza47 on Wednesday 04 November 15 18:26 GMT (UK)
Sorry.
Message says:
An error has occurred. Please try again later.


So I try later and still nothing.
Title: Re: Cannot view youtube anymore
Post by: hallmark on Wednesday 04 November 15 18:32 GMT (UK)
try  https://helpx.adobe.com/flash-player.html

which will check if Flash Player is installed on your computer and other steps to update etc..
Title: Re: Cannot view youtube anymore
Post by: Cazza47 on Wednesday 04 November 15 18:59 GMT (UK)
Thank you
Title: Re: Cannot view youtube anymore
Post by: Cazza47 on Wednesday 04 November 15 19:01 GMT (UK)
Have just checked and I have the latest Flash Player and it is enabled.
Title: Re: Cannot view youtube anymore
Post by: trystan on Wednesday 04 November 15 20:23 GMT (UK)
What internet browser are you using?
Title: Re: Cannot view youtube anymore
Post by: hallmark on Wednesday 04 November 15 21:27 GMT (UK)
OK...depending on what browser you are using there are bugs...

https://www.adobe.com/support/flashplayer/debug_downloads.html

If you are using Internet Explorer, for example, do you have another browser? Chrome, Firefox? Maybe try using them to see if you can view facebook clips??
Title: Re: Cannot view youtube anymore
Post by: Ray T on Wednesday 04 November 15 22:15 GMT (UK)
Do you actually need Flash Player to view youtube videos?

I ask this as it's possible to view them on an iPad and there's no version of flash player ever been produced for the iOS platform.
Title: Re: Cannot view youtube anymore
Post by: Skoosh on Wednesday 04 November 15 22:20 GMT (UK)
If IE is replaced by Google Chrome would I lose my list of favourites?

Skoosh.
Title: Re: Cannot view youtube anymore
Post by: hallmark on Wednesday 04 November 15 22:49 GMT (UK)
Quote from: Skoosh on Wednesday 04 November 15 22:20 GMT (UK)
If IE is replaced by Google Chrome would I lose my list of favourites?

Skoosh.

Not sure... you have the likes of http://www.mybookmarks.com/   where you can access them from a Library or wherever
Title: Re: Cannot view youtube anymore
Post by: Skoosh on Thursday 05 November 15 12:05 GMT (UK)
Thanks hallmark!

Skoosh.
Title: Re: Cannot view youtube anymore
Post by: CathieM on Thursday 05 November 15 16:59 GMT (UK)
Once Chrome is open you can import your bookmarks from IE.  In the top right of your Chrome window click on the symbol that looks like 3 horizontal bars.  Click on 'Bookmarks' than click on 'import bookmarks and settings'.  This will open another tab and you just follow the instructions to import from IE. I hope that helps.
Title: Re: Cannot view youtube anymore
Post by: Cazza47 on Thursday 05 November 15 18:59 GMT (UK)
I use internet explorer.