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Research in Other Countries => New Zealand => New Zealand Completed Requests => Topic started by: telephonist on Sunday 14 June 15 01:27 BST (UK)

Title: Access to NZ BDM online
Post by: telephonist on Sunday 14 June 15 01:27 BST (UK)
Is anyone else having trouble accessing this site this weekend please?
Title: Re: Access to NZ BDM online
Post by: hettyhen on Sunday 14 June 15 01:54 BST (UK)
Hello
Yes yesterday afternoon and just tried today and still same error message that makes no sense whatsoever  ???  to me.
Cheers
HeatherR
Title: Re: Access to NZ BDM online
Post by: carol80 on Sunday 14 June 15 01:59 BST (UK)
Me too. Been trying all day. not getting anywhere
Title: Re: Access to NZ BDM online
Post by: JaniceLy on Sunday 14 June 15 02:10 BST (UK)
It must be down for upgrading as I too cant access it.
Jan (Otago)
Title: Re: Access to NZ BDM online
Post by: telephonist on Sunday 14 June 15 03:10 BST (UK)
Thanks for the replies, thats what I thought.
Title: Re: Access to NZ BDM online
Post by: Lucy2 on Sunday 14 June 15 03:14 BST (UK)
Hi ... fairly sure it's for upgrading as Jan has said.   [Site quite often "goes on the blink" during weekends.]   ;)

   ~  Lu
Title: Re: Access to NZ BDM online
Post by: rach2413 on Sunday 14 June 15 07:16 BST (UK)
 :) Glad you asked !! Glad to know it's not MY computer! from "sunny Nelson"
Title: Re: Access to NZ BDM online
Post by: jaybelnz on Sunday 14 June 15 07:27 BST (UK)
I've been trying from last weekend through to this weekend!  Getting a notice as well. Except for the one time I managed to get in during the week.  I had to go through REALME as it is a non historic marriage I am after, but my problem was mainly that it seemed it was REALME that was doing maintenance!

First a message saying it wouldn't accept my user name, next one advised me Password incorrect, then a new password, which it still wouldn't accept!  Then I got a text to advise me that someone was trying to sign in to my accounts, and advised me to phone them

So on Monday I phoned, got put on hold, after waiting for over 1/2 hr, I gave up, shouting!!  That was a fat lot of good wasn't it, but did ease my frustration somewhat!  If this couple had just got married three years later, that would make it non historic - I wouldn't have had to use REALME, and probably found it straightaway!

Very frustrating, I realise that security is important, and REALME is the Govt Security thingie, but so annoying!  I've used it before and had no prob., so let's just hope they have sorted it by the time Monday comes, by which time I might venture another try!

I'm so wanting to get this record for someone who has been a very big help in my research, so fingers crossed for next week!    And that's my rant for the day! 

Jeanne
Title: Re: Access to NZ BDM online
Post by: jaybelnz on Sunday 14 June 15 07:29 BST (UK)
:) Glad you asked !! Glad to know it's not MY computer! from "sunny Nelson"

Like like like your flag Rach! 

Jeanne
Title: Re: Access to NZ BDM online
Post by: kiwihalfpint on Sunday 14 June 15 07:40 BST (UK)

First a message saying it wouldn't accept my user name, next one advised me Password incorrect, then a new password

Jeanne

Exactly what I encountered a couple of weeks ago ... gave up in the end.

Cheers
KHP
Title: Re: Access to NZ BDM online
Post by: jaybelnz on Sunday 14 June 15 09:13 BST (UK)
Yes KHP,  Very frustrating!  ::)
A fresh try tomorrow!

Jeanne
Title: Re: Access to NZ BDM online
Post by: carol80 on Sunday 14 June 15 23:05 BST (UK)
Back on line  ;D I just tried. ( 10.05 am )Now to search.

Added 10.07am NZ Time  It works