RootsChat.Com
General => Technical Help => Topic started by: Blondie1 on Sunday 12 October 14 22:30 BST (UK)
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I am having problems with google chrome for the last week. When I click on it most of the time it brings up a white page and nothing else. Three nights running I couldn't get into Roots Chat room. Its very intermittent but happens a few times a day and I have to do a restart and I can use it for a while.
Do you know what it is? or what I can do ?
Thank you
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If the problem only occurs when you go into the RootsChat chat then it does sound like it's more of a problem at our end I would think.
Does the white screen thing happen on any other website you try at all?
Trystan
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Mr Quartz has been having a similar problem with Google recently, and he's definitely not been on RootsChat chat, (well, I don't think he has ;D), so it can't be anything at your end. I haven't had any problems with Google on my computer. Do you think he should try reinstalling it, and if so, can he save all his bookmarks (he has a lot ::))
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I started having a think what software I had added in this last week and realized I had updated Malware Bytes. I went through all my programs and found something called 'Driver Support' which I googled using my ipad and found it to be a piece of Malware. I removed it and straight away I can use google Chrome. So Trystan its not at your end at all it was mine.
Thank you for replying and I hope this helps other people with similar problems.
I had run Malware Bytes and it had not removed it!!
Val
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It might be worth doing a scan for Malware just to be on the safe side.
If you have a look at this topic here, then it gives you some links to trusted sites where you can scan your machine:
http://www.rootschat.com/forum/index.php?topic=688797.msg5327698#msg5327698
Trystan
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Thanks again Trystan and I will do .
Val