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General => The Common Room => Topic started by: Ringrose on Thursday 31 July 14 08:52 BST (UK)

Title: Not fair ....FindMyPast offer 50 percent off
Post by: Ringrose on Thursday 31 July 14 08:52 BST (UK)
I see from Facebook advert that you can get. 50!percent off an annual sub to FindMyPast now.How about rewarding their existing subscribers by offering them fifty percent if they extend their sub this year.Hiw frustrating for those who have just taken one out but I suppose they want to encourage new members after a very poor press when they introduced their new web site.
I think its O K  now after finding my way round the site with help from Lost Cousins newsletter and magazine articles.But I'm still cross to have missed out on the offer.
Ringrose
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: nanny jan on Thursday 31 July 14 08:58 BST (UK)
Hi,

The offer is still available....runs out today..... and exisiting subscribers can have it added to their subscription.  That's what I've done.


Nanny Jan
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: groom on Thursday 31 July 14 09:10 BST (UK)
Thanks NJ, nearly missed that, I've just claimed it and now have half price subscription until Oct 2015

http://www.findmypast.co.uk/content/Facebook_Offer_2
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: Ringrose on Thursday 31 July 14 09:23 BST (UK)
Cannot see how to do it.Ours expires in Nov
help please
Ringrose
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: groom on Thursday 31 July 14 09:27 BST (UK)
Follow that link I gave and click on "Claim 50%discount" it then took me to my account and I followed the instructions to renew. I've just had an email saying it was successful.
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: nanny jan on Thursday 31 July 14 09:29 BST (UK)
Groom's link should take you through to the site; if not contact FindMyPast directly.
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: dawnsh on Thursday 31 July 14 09:34 BST (UK)
There's also a link I posted here

http://www.rootschat.com/forum/index.php?topic=693463.0

I'm sorted til June 2016
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: Spidermonkey on Thursday 31 July 14 09:42 BST (UK)
Thanks for letting me know that existing subscribers could claim too!  I was tamping when I saw the facebook ad, not least because I had literally just (24 hours previously) resubbed for a year.  I am now fully paid up until July 2016.  Just need to remember to untick the renew automatically box, otherwise in 2015 it might well renew again.
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: Christine53 on Thursday 31 July 14 09:42 BST (UK)
Thanks so much for this. I just spotted the link while browsing and have been able to renew my sub , which was due to expire in a couple of days,  for £49.75 - result !!!!


Thanks again

Christine
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: Ringrose on Thursday 31 July 14 09:56 BST (UK)
Managed to do ours now .Just got in in time.
Ringrose
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: msr on Thursday 31 July 14 14:44 BST (UK)
I must admit that I hadn't realised current subs could be extended.

Fortunately. thanks to NJ, Groom et al, I now have till April 2016 paid for, AND I find my expired credits applied.

Now, if only Ancestry could get their act together and offer discounts to current members.

That could go for Virgin, Sky etc, just about anyone who has special offers for new customers and zilch for existing.   
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: Hampshire Lass on Thursday 31 July 14 14:54 BST (UK)
 ;D ;D ;D

Thank you so much everyone.......I'm sorted till December 2015 now......and very happy.

For all our moaning a few months ago, we're used to the new site now....and would probably moan if they reverted to the old method  :)
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: Hampshire Lass on Thursday 31 July 14 15:25 BST (UK)
 :'( :'( :'(

Oops, no, something's gone wrong with mine. I clicked on the link and paid £49.75 and had an email to confirm an extension to my membership for one year. However, on my homepage it still says I have membership to December 2014 but that I also have 95 credits!

Don't want 95 credits, want a years sub for £49.75.

Did it work ok for everyone else?

I was going to ring them......but the phone number is hiding  ???

Help!!
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: Hampshire Lass on Thursday 31 July 14 15:34 BST (UK)
Oh dear  ::) ::)

On the other hand.......panic not HL, panic not........it may be the strange way of showing things. On my subscription page it all looks in order and the membership date will probably change when the current sub expires.

Like msr it looks as though the 95 credits applied were my expired credits.

Sorry for rambling (and panicking)  :)
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: smudwhisk on Thursday 31 July 14 15:37 BST (UK)
If you check the very top of your homepage, you'll find it says Britain member until December 2015. ;)  The left hand side only shows the current subscription, the new one will show on your subscription page on your account as starting when the current one expires.

It caught me out initially when I renewed with the offer last week. ;D
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: Hampshire Lass on Thursday 31 July 14 15:39 BST (UK)
Thanks smudwhisk. What an idiot I am   ;D
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: Barbara F on Thursday 31 July 14 15:41 BST (UK)
Hi

Just checked mine which I renewed at half price today and the home page shows my current sub expiring in October 2014.  However on the account page both payments are shown with the 2014-2015 sub shown as "inactive".

So all looks fine  :)

Barbara

Edit  Definitely not an idiot!  Sometimes these offers seem to be too good to be true!
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: denmart18 on Thursday 31 July 14 15:42 BST (UK)
Thanks one and all for the heads up on this, I would have missed it otherwise.
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: smudwhisk on Thursday 31 July 14 15:47 BST (UK)
It's interesting that when they first posted the offer, FindMyPast insisted it was for new and expired subscriptions only.  Yet, I gather not long after this when existing subscribers were managing to make use of the offer, they were suggesting it to other existing subscribers who were trying to get free extensions (not me because I've not actually asked for one, but saw it mentioned either on RC or FB) so they obviously decided it was an opportunity to retain some of their existing subscribers too. ;D
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: smudwhisk on Thursday 31 July 14 15:48 BST (UK)
Thanks smudwhisk. What an idiot I am   ;D

Nah, it caught me out too and I suspect a few others.  I was expecting them to just extend the subscription expiry date rather than add an inactive new subscription to the account page. ;D
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: Hampshire Lass on Thursday 31 July 14 15:56 BST (UK)
Thank you Barbara and Smudwisk  :-* but I do feel an idiot and my cheeks are still blushing  :)
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: polly50 on Thursday 31 July 14 17:39 BST (UK)
I'm happy, now paid up to March 2016!!

I have also got used to the new site, not that I had any major problems with it. It was just a case of finding my way round.

Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: BumbleB on Thursday 31 July 14 17:48 BST (UK)
OP - as you have managed to take advantage of the "not fair" offer, perhaps you might like to change the title of your thread.   :-\
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: janan on Thursday 31 July 14 18:05 BST (UK)
Thanks for pointing this offer out - all sorted till June 2016 now brilliant  ;D

Jan ;)
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: LizzieL on Thursday 31 July 14 18:09 BST (UK)
With all the problems back in April, I unchecked the box saying Autorenew until I made my mind up whether to continue with FindMyPast. Now I have decided to renew as most of the problems have been sorted and have just taken advantage of the 50% offer.
When I went back into the manage my account page, the Autorenew box had been checked again.
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: Jomot on Thursday 31 July 14 18:30 BST (UK)
Unfortunately I was foolish enough to take out a World subscription so it wont allow me to use the 50% offer, even though when I do renew it will be Britain only - and to add insult the message says "You currently have a 12 Month World Subscription. If you'd like to renew, wait until 05 June 2014 when your 10% loyalty discount will be applied"
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: andrewalston on Thursday 31 July 14 19:53 BST (UK)
Yes, my World sub means I don't get the offer either. The FB link fills in a promotional code at the bottom, which FindMyPast promptly says is NOT VALID.
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: groom on Thursday 31 July 14 20:13 BST (UK)
Have you tried going in through the link I gave and not putting in the promotional code?
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: Jomot on Thursday 31 July 14 20:18 BST (UK)
Have you tried going in through the link I gave and not putting in the promotional code?

Hi Groom

Yes, I followed the link but without me doing anything it automatically added the code, said something like 'promo code successfully applied' but in order to pay I had to log into my account - at which point computer said no!
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: janan on Thursday 31 July 14 20:28 BST (UK)
Have you tried logging in and unchecking auto renewal box and then using the link?

Jan ;)
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: Jomot on Thursday 31 July 14 20:33 BST (UK)
Id already unchecked the auto renew after the fiasco of the "improvements", but thanks for the suggestion.  I've emailed them, so lets see what they say......
Title: Re: Not fair ....FindMyPast offer 50 percent off
Post by: kerryb on Thursday 31 July 14 20:54 BST (UK)
So glad I popped onto Rootschat today! Thank you for saving me some money.  Now paid up until September 2015.   ;D

Kerry