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England (Counties as in 1851-1901) => England => Gloucestershire => Topic started by: SWar on Wednesday 05 March 14 17:20 GMT (UK)

Title: Forest of Dean Family History Site
Post by: SWar on Wednesday 05 March 14 17:20 GMT (UK)
Anyone else having trouble with this site?

I have been trying all afternoon to log in.  It has my user name at the top but each time I try to do a look up it is showing error - please log in.

Sue
Title: Re: Forest of Dean Family History Site
Post by: Victor Harvey on Wednesday 05 March 14 18:01 GMT (UK)
Hi Sue,
I experienced the same problem some time ago and resolved the problem by opening a new account.
Victor
Title: Re: Forest of Dean Family History Site
Post by: SWar on Wednesday 05 March 14 19:13 GMT (UK)
Thank you for your reply Victor.

I did actually try to do that but it just doesn't want to know me.  Perhaps the site is having problems - the trouble is there is no way to make contact if you can't 'get in'.
I shall leave it for now and have another go tomorrow.

Thanks again
Sue
Title: Re: Forest of Dean Family History Site
Post by: veeblevort on Monday 10 March 14 08:58 GMT (UK)
I have been trying all afternoon to log in.  It has my user name at the top but each time I try to do a look up it is showing error - please log in.

Sue, the FoD site regularly times out logged on users, perhaps in order to manage a limited number of available connections. This happens to me often, especially if I have left the screen idle for any length of time, and as you say, the screen still displays my login name, although I am no longer logged in. If that is what is going on in your case, all you have to do is log in again.  :)

vv.
Title: Re: Forest of Dean Family History Site
Post by: SWar on Monday 10 March 14 09:10 GMT (UK)
Thank you for your interest - I think there was a blip somewhere because I was able to get into the site the following day - so all is well now

Sue