RootsChat.Com
General => Technical Help => Topic started by: terribrown on Thursday 12 September 13 08:22 BST (UK)
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is anyone else having problems using the 'invite' or 'share your tree' link on ancestry?
I have sent an email to them - guess what - no reply!
i go to Tree pages - click on 'share your tree - and nothing happens.
If i go to 'tree pages' then 'tree settings' and 'sharing' the 'manage invitees' page comes up and the 'invite people' box .i click on that and just get a message saying invite to........but nothing else
hoping for som insight
Terri
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If I go to Tree Settings, and the Sharing tab, I get a screen with a button that says "Invite People".
Clicking on that brings up a screen "Invite to xxxxx Family Tree", with buttons marked:
Email Using that I can enter email addresses
Username Using that I can enter Ancestry user names
I am using Ancestry.co.uk
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If I go to Tree Settings, and the Sharing tab, I get a screen with a button that says "Invite People".
Clicking on that brings up a screen "Invite to xxxxx Family Tree", with buttons marked
Hi, KGerrad
i am on ancestry.co.uk also .....I get that far (as above) but no buttons marked for email or usernames etc. just "Invite to xxxxx Family Tree",
this is the first time I have had a problem with this
Terrri
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Maybe it's a problem with ShockWave, Flash, or whatever Ancestry wants to use for graphics?! ::)
This is what I get:
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that is exactly the screen I normally get....thanks for your help ...I will keep trying
Terri
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I then click on Email?!
Or, if I know someone is on Ancestry, I click on User Name?!