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Research in Other Countries => Australia => Topic started by: terribrown on Thursday 12 September 13 05:04 BST (UK)

Title: trouble with ancestry.com
Post by: terribrown on Thursday 12 September 13 05:04 BST (UK)

is anyone else having problems using the 'invite' or 'share your tree' link on ancestry?
I have sent an email to them - guess what - no reply!
i go to Tree pages - click on 'share your tree - and nothing happens.
 If i go to 'tree pages' then 'tree settings' and 'sharing'  the 'manage invitees' page comes up and the 'invite people' box .i click on that and just get a message saying invite to........but nothing else
hoping for som insight
Terri

Title: Re: trouble with ancestry.com
Post by: majm on Thursday 12 September 13 07:37 BST (UK)

Perhaps if you ask a moderator to move your post to the technical help board the RChatters there could help....

Cheers,  JM

Title: Re: trouble with ancestry.com
Post by: warncoort on Thursday 12 September 13 07:43 BST (UK)

I find a phone call the most effective method with Ancestry.

Title: Re: trouble with ancestry.com
Post by: terribrown on Thursday 12 September 13 08:22 BST (UK)

thank you

Title: Re: trouble with ancestry.com
Post by: KGarrad on Thursday 12 September 13 08:33 BST (UK)

Duplicate topic here:
http://www.rootschat.com/forum/index.php?topic=661158.