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General => Technical Help => Family History Programs, Tree Organisation, Presentation => Topic started by: waltonp on Sunday 09 June 13 09:07 BST (UK)

Title: Family Tree Maker and search option
Post by: waltonp on Sunday 09 June 13 09:07 BST (UK)

Hi All
I have been using Family Tree Maker for some years now and last week the search function has stopped displaying anything!
It used to work showing all the hints etc when you clicked on  a green leaf icon!
But all that has stopped just get a blank area, you do get a couple of hourglass icon show as if its trying to do something but nothing appears.
Anyone any ideas I've tried all the  options I can find and search for answers but no joy!

Peter

Title: Re: Family Tree Maker and search option
Post by: Treetotal on Friday 05 July 13 12:14 BST (UK)

Hi Peter...Have you tried uninstalling the software and reinstalling? Which version do you have..?
Carol

Title: Re: Family Tree Maker and search option
Post by: waltonp on Friday 05 July 13 18:44 BST (UK)

I have the latest version.
It appears to have happened  after one of Microsoft's 'upgrades' not that bothered as I don't have an Ancestry subscription at the moment, just plain annoying.
The hints were sometimes useful though!

peter

Title: Re: Family Tree Maker and search option
Post by: larkspur on Thursday 18 July 13 14:53 BST (UK)

Maybe it's because you don't have a membership  ???

Title: Re: Family Tree Maker and search option
Post by: waltonp on Thursday 18 July 13 15:32 BST (UK)

It worked fine for 6months since my sub lapsed, I'm convinced its an
'upgrade' by MS.
The link must be working to a degree as the green leaf symbol is there.

Peter