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General => The Common Room => Topic started by: toastbutler on Wednesday 01 August 12 19:08 BST (UK)

Title: Is RootsChat losing it's way?
Post by: toastbutler on Wednesday 01 August 12 19:08 BST (UK)
I am starting to have concerns about RootsChat. A beginner posts a simple question and within seconds they are pounced upon by numerous "experts" and force fed with their family tree within minutes.

See this for an example:

http://www.rootschat.com/forum/index.php/topic,609012.0.html

Am I the only one who is concerned?

Title: Re: Is RootsChat loosing it's way?
Post by: oldtimer on Wednesday 01 August 12 19:15 BST (UK)
I can't see your problem.

The lady has asked for help with her ancestors, and Rootschatters have kindly helped.

If I were the OP I would be chuffed with all this informatiom.

After all, that is what Rootschat is all about.

Title: Re: Is RootsChat losing it's way?
Post by: Alexander. on Wednesday 01 August 12 19:26 BST (UK)
"pounced upon"? "force fed"? :-\

People are just trying to be helpful (and nine times out of ten they are).
Title: Re: Is RootsChat losing it's way?
Post by: Joy45 on Wednesday 01 August 12 19:37 BST (UK)
Well toastbutler if you take another look you will see the person in question was very pleased with the help we have given her.....
Title: Re: Is RootsChat losing it's way?
Post by: toastbutler on Wednesday 01 August 12 19:43 BST (UK)
ouch.
Title: Re: Is RootsChat losing it's way?
Post by: Hackstaple on Wednesday 01 August 12 19:46 BST (UK)
I am starting to have concerns about RootsChat. A beginner posts a simple question and within seconds they are pounced upon by numerous "experts" and force fed with their family tree within minutes.

See this for an example:

http://www.rootschat.com/forum/index.php/topic,609012.0.html

Am I the only one who is concerned?



I am baffled as to what you find objectionable in that thread. The lady asked for help and certainly got help.
I am one of the longest-serving members of Rootchat and that is what we have always done so, no, I don't think Rootschat is losing its way.
Title: Re: Is RootsChat losing it's way?
Post by: JenB on Wednesday 01 August 12 19:47 BST (UK)
they are pounced upon by numerous "experts"

That's not a very nice way to refer to people who have tried to be helpful  :'(
Title: Re: Is RootsChat losing it's way?
Post by: Erato on Wednesday 01 August 12 19:54 BST (UK)
Some people might prefer to be pointed in the right direction and then left to dig out the information themselves and others might prefer to be spoon fed.
Title: Re: Is RootsChat losing it's way?
Post by: Greensleeves on Wednesday 01 August 12 20:03 BST (UK)
I really can't see why toastbutler should have an issue with members of RC helping each other.  Presumably if someone posts, it is because they want help so why should tb be concerned if they receive it?  That is what is so wonderful about this site - the fact that people do help each other.  I have always been extraordinarily grateful for the help and support I have been given on RC by our experts (without the unnecessary quotation marks, please note).  We are lucky to have a huge amount of expertise and talent on RC and we should be applauding the time people take to help others, not finding fault and implying that people are purporting to be what they are not.
Title: Re: Is RootsChat losing it's way?
Post by: toastbutler on Wednesday 01 August 12 20:05 BST (UK)
Point taken. I retract and apologies for the quotes.

Title: Re: Is RootsChat losing it's way?
Post by: Joy Dean on Wednesday 01 August 12 20:25 BST (UK)
No. I love it. :)
Title: Re: Is RootsChat losing it's way?
Post by: groom on Wednesday 01 August 12 20:39 BST (UK)
I totally agree with what has been said. The OP gave lots of names and dates implying that they wanted help. I think you will find that people who want to do their own research will phrase their query to make it clear that they are only asking for advice of where to look and how to proceed.  Most of the people who replied gave their sources so that the OP could check the information for themselves and will know where to look in future.  Like others on here, I am always delighted with the help I receive and the time that people spend trying to find information.
Title: Re: Is RootsChat losing it's way?
Post by: Arranroots on Wednesday 01 August 12 20:41 BST (UK)
The OP makes an interesting point, though perhaps not exactly as we would have wished it made!

There has been debate in past about whether the "Oxfam" approach of teaching a person how and where to find the resources they need it more profitable and rewarding in the long term than a simple race to furnish the answers. I confess to having hugely enjoyed answering posts in competition with others, but equally have appreciated being instructed as to where to find the relevant websites, genealogy and family history societies so that I can eventually help myself.

Like some of the respondents to this thread I have been around since practically the beginning of Rootschat and have seen both approaches used to great effect. Maybe the "correct" way is to supply an initial response and then be a little patient, to see how the person who posted the thread responds and what additional help can be offered.

Just my thoughts!

Kind regards, Arranroots  ;)
Title: Re: Is RootsChat losing it's way?
Post by: eadaoin on Wednesday 01 August 12 20:45 BST (UK)
I agree a bit with toastbutler ...
sometimes it's good to show people HOW to find things, when you've pointed them in the right direction, give them a day or so - then come back and ask how they're doing.

I feel it's the difference between giving a man a fish, and teaching him how to fish!

If it's a very specific query, that's different

eadaoin

snap!
Title: Re: Is RootsChat losing it's way?
Post by: silvery on Wednesday 01 August 12 20:45 BST (UK)
Nice one Arranroots.   I agree the original poster makes a good point.
 I think your approach may be the best way to go.  

Title: Re: Is RootsChat losing it's way?
Post by: Captain2 on Wednesday 01 August 12 21:38 BST (UK)
As one of those involved in the original thread, I would like to say that I most certainly do not pressume to call myself an 'expert'.
 I (like so many others on here) try to be helpful when I can, offer guidance when asked, a warm welcome to anyone new to the site, and have never 'pounced upon' or 'force fed' anyone.  :)

Infact, if you re-read the post in question, you will find that those who kindly contributed gave no more than the OP had asked for, and for which she was very grateful. 

I also learnt something very interesting from the post - the short birth certificate details - this will then help me (and any others following the post)  in my future research  (thanks for that)

I thoroughly enjoy this site and as a long-standing member I have been fortunate to have learnt so much from countless kind and helpful researchers - a big thank you - and please keep on giving!
 
Title: Re: Is RootsChat losing it's way?
Post by: toastbutler on Wednesday 01 August 12 21:52 BST (UK)
Point taken. I retract and apologies for the quotes.


Title: Re: Is RootsChat losing it's way?
Post by: Arranroots on Wednesday 01 August 12 22:09 BST (UK)
Ok team - let's leave it at that, shall we?

Post locked.