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General => Technical Help => Topic started by: Benfuchsia on Sunday 27 May 12 09:07 BST (UK)

Title: Windows Explorer 8
Post by: Benfuchsia on Sunday 27 May 12 09:07 BST (UK)

Im still using windows XP an explorer 8
 But Have a problem  photos on web site dont open and Show red Cross
I can open in Mozilla and photos show its only happened in recent days
 Margaret

Title: Re: Windows Explorer 8
Post by: downside on Sunday 27 May 12 09:45 BST (UK)

It looks like the images are either missing or there is an incorrect link pointing to where the image should be.  Basically, it is not a browser problem. 

Check whether the website is experiencing technical problems at the moment.

Title: Re: Windows Explorer 8
Post by: japeflakes on Sunday 27 May 12 15:58 BST (UK)

http://support.microsoft.com/kb/283807

Title: Re: Windows Explorer 8
Post by: Benfuchsia on Monday 28 May 12 06:03 BST (UK)

Many thanks Downside and Japeflakes

Issue has been resolved
 it was the format they had been saved in CMYK and Explorer 8 doesnt open them   My  son who had added the photos has fixed it


Regards margaret