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General => Technical Help => Topic started by: Rabbit B on Friday 17 February 12 00:04 GMT (UK)
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Hi clever people
I have been asked to enquire whether other people running Vista have had problems after installing IE 9
I would be most grateful for any help with this. A fellow Rootschatter’s machine has now gone down, now completely.
It was fine until this update was installed.
All answers gratefully answered!
Thank You
Rabbit B :-\
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I have vista (64 bit) and IE9 and have had no problems. Lots of people were complaining about a year ago. Suggest you look through - http://answers.microsoft.com/en-us/ie/forum/ie9
- or just un-install it - it is in View installed updates and not the Programs and Features Window. It will automatically take you back to your last version.
Just re-read the post. I cannot be an MS upgrade that has caused a PC to 'go down completely'. What usually happens is that people do not do one change at a time - which is what you should do. Sounds as if they need to boot in safe mode and go back to last working set up. Sorry, but I have to leave for a long drive.
I suggest you try a different section of the above MS site.
Ken
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Hi
"now completely."
What does that mean?
Will not power up at all?
Would you go through what actually happens in sequence, starting on whether it is a laptop or desktop?
All connections checked and pushed home?
Ray
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The fellow Rootschatter has another PC which she can use, she will come and ask for help if needed.
Last I heard was that her internet had gone down.... not something you want to happen when you are in the middle of doing updates.
Jenny
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Last I heard was that her internet had gone down.... not something you want to happen when you are in the middle of doing updates.
Does that mean that her broadband connection is not working?
Or that her PC is working OK, but she can't connect to the internet?
Or that the software (presumably IE9) doesn't work?
The phrases "gone down" and "go down completely" don't really describe an error? ;D
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lol! that message came from Rabbit yesterday ;D
Think it might be wise to wait till the other rootschatter can get back online. i.e. log into the internet. ;D
PS...the pc was running IE9 faultlessly until pc problems occured (don't ask me the exact problems as I don't know) Pc was backed up and taken back to factory settings and all the backdated updates were being done yesterday...
Now we have the message from Rabbit saying that the IE9 update has caused problems and she doesn't have internet.... this wouldn't have affected her other pc though! ;)
Maybe best we wait and hear from the user.
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Hi Km171, KGarrad, jc26red, Ray (CroxleyGreen),
I was asked to post this message last night, to see if anyone had any ideas. If the person could have done it herself, she tells me that she would have done so.
The Vista had been taken back to factory settings and was fine, until one of the updates was added. Then it simply froze again. Hence the question.
Thank you all for your kind answers, I will of course pass them all on immediately.
Rabbit B ;D
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OK My Darlings, this is what happened.
Vista crahed big time at the beginning of the week.
Nothing would bring it back so I took it back to Factory Settings.
It was fine, better than it had been for months, then as I added more and more updates ... there are about 4 years of them ... it got slower. Then I put in IE 9 and that was it, the poor old thing froze THEN it went into a cycle showing me a screen saying configuring updates 3 of 3 0% This notice no sooner came up than it rebooted.
No sooner rebooted than the 0% of 3 by 3 confguation came up. After two hours of this I gave up. Switched off at the point.
Yesterday I once more went back to Factory Settings. Everything is going fine now and I am doing the updates. I'm not using it to work on line so this is coming for a very old and tired XP, bless it.
So Far everything looks good with Vista, so no panic .... yet :-\
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My advice?
Let it run. You say you have 4 years of updates?
Let it run.
That update cycle may take a VERY long time.
In between "handfuls" of updates...... run a backup.
Then should anything happen you will not need to go back to square one.
You have not described anything out of the ordinary.
A lot of updates are likely to take a long time.
Re-booting along the way.
Personall I'd stick with the XP machine :)
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My advice - don't use Internet Explorer! ;D ;D
I'm still not sure what has happened?
You said "Vista crashed big time".
What actually happened? Blue screen? Error message?
Did you re-boot in safe mode?
You said "Nothing would bring it back".
Why? What happened when you re-booted?
But I do agree with Ray - let the updates run!
You might have to re-boot a number of times (or it should happen automatically), but you simply have to let it run, and run.
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Thanks everyone.
The computer just would not come on at all.
No blue screen, just the motor running and nothing, not even an attempt to boot.
After putting in the company disc and going back to Factory Settings everything went swimmingly.
I was having over 100 updates a day, well, it's old, not particularly worried about that.
Then on the third day I took the IE9 update and from then on I couldn't use the browser. My home site came up good as you please, but I couldn't go to any other site.
Emails worked, but that was all.
THEN came that peculiar update that sent it into the cycle of
Configuring update 3 of 3 0% complete
close down re boot
All pretty standard stuff, but the same message for the same update just kept repeating itself never getting past o% complete.
I gave it two hours, then turned off.
When I turned on, the same cycle began again.
I went back to Factory Settings for the second time, and I'm here, and everything is working fine so far, but I am only on the second day of updates.
I did wonder if, as it was just after IE 9 that it went barmy, that was what caused it, as I have said, it's a very old 32 bit computer, as cranky as its owner.
So far so good. Nothing lost, because I restored from backup on the desktop hard drive.
Thanks for your kindness,
Paula
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Then on the third day I took the IE9 update and from then on I couldn't use the browser. My home site came up good as you please, but I couldn't go to any other site.
As I said - don't use IE (any version!). ;D
There's plenty of other options out there - I personally find Firefox faster and more resilient.
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I've heard a lot about Firefox, and most of it good.
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I've heard a lot about Firefox, and most of it good.
So have I Paula, but I am doing OK so far with IE 8, [not knowing any better, you see KGarrad, until you told us]
Thanks for the info.
;D
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Paula
When you get to BEFORE the point at which you know you get problems then take a backup
(gives you a point to return to)
... then attempt to move forward with further updates.
Certainly, by the sound of it, do not install IE9.
(At that point download Firefox (or something ) and use that.)
I am trying hard to understand why putting in a cd encourages the machine to spring into life, where there was no life before.
Watch the HDD light should it happen again.............
Ray
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It's all a big mystery to me, Ray, I don't know the whys and wherefores.
It's the company disc, and it reloads the program, that's all I know.
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Good afternoon,
You say it's an old machine, it's possible that you just have too much on there for it's capacity. Do you have years of docs and other records stored? You could try copying to disc or stick then getting rid of them all to free up space. Then when or if everything is ok reload the most recent that you use most and keep the rest stored. Possibly you don't have the capacity to run IE9 as a lot of newer stuff needs more space. If you were getting 100 updates at a time then why? The most iv'e had is 20 soon after we got our new computer last year, microsoft 7 with IE7. I have a permanent upgrade button for IE9 which I ignore and everytime I switch on I get a prompt to upgrade to IE8.which I also ignore but can't get rid of. If all else fails go to an expert and get a diagnosis.
John915
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Hi John,
Everything, but everything is kept on discs and memory sticks. I only have the minimum on the computer and I do backups for what is there.
I only get a few updates at a time ... usually.
The 100 was after the crash, and it was making up for all the updates since 2007.
Well, so far it's still working.