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Scotland (Counties as in 1851-1901) => Scotland => Topic started by: kirkmichael on Saturday 04 February 12 18:49 GMT (UK)

Title: TalkingScot website
Post by: kirkmichael on Saturday 04 February 12 18:49 GMT (UK)
I've been unable to access the TalkingScot website for approaching 3 weeks, the consistant error message being -

Fatal error: Allowed memory size of 16777216 bytes exhausted (tried to allocate 5940213 bytes) in /home/16095/talkingscot/www.talkingscot.com/public_html/forum/includes/acm/acm_file.php on line 430


Does this mean that TalkingScot is defunct ?!



Title: Re: TalkingScot
Post by: ADP on Saturday 04 February 12 18:59 GMT (UK)
TalkingScot is not defunct. It is having technical difficulties with the forum. The problem is being worked on in the background and it is hoped to be back up and running properly soon.

The problem is intermittent for most people. Try at different times of day and you may be lucky. Some people are not having the problem at all.

ADP
Title: Re: ScotlandsPeople
Post by: MonicaL on Saturday 04 February 12 21:03 GMT (UK)
Hi Kirkmichael

Is there is any particular reason why the topic is headed up 'ScotlandsPeople' when the discussion is regarding problems with the TalkingScot site?

Monica

Heading altered - ev

Title: Re: TalkingScot website
Post by: ADP on Monday 06 February 12 20:16 GMT (UK)
A workaround that seems to work to access the TalkingScot forum while it is not working as it should, is to go to the FAQ page first. Then you should be able to go to the forum from there.

http://www.talkingscot.com/forum/faq.php

ADP
Title: Re: TalkingScot website
Post by: Robert_Marr on Thursday 09 February 12 14:29 GMT (UK)
That is good to know. I've had a break from genealogy so presumed the TS site was now out of comission. Good to read that is not the case.
Title: Re: TalkingScot website
Post by: little alison on Wednesday 29 February 12 17:18 GMT (UK)
I've been able to access it through the FAQ link all last week until today, when i haven't been able to get on at all.
AAARRGH!
Title: Re: TalkingScot website
Post by: ADP on Wednesday 29 February 12 19:15 GMT (UK)
Yes, you are right, the route into the TalkingScot forum via the FAQ page is no longer working. It too is producing the 'fatal error' message.

For those who have the 'log me in automatically' box ticked, there is no problem, the forum is there working as normal.

There is now more urgent work being done in the background to resolve these problems, and the TS Admin Group hopes to have the site back to normal as early as can be done. Unfortunately this is not an overnight job, so please bear with us, we are working on it.

In the meantime, keep trying to access the forum. The problem is intermittent (more off than on) for those who are not automatically logged on.

ADP

Title: Re: TalkingScot website
Post by: bleckie on Thursday 01 March 12 19:13 GMT (UK)
Hi

I had the log me in automatically box ticked it used to work fine no I find

My password was removed has this happend to anyone else.

Yours Aye
bruceL
Title: Re: TalkingScot website
Post by: ADP on Thursday 01 March 12 19:46 GMT (UK)
Nobody's password was removed from the forum side of things. The forum software is failing us just now. We hope to be back up and running soon.

ADP
Title: Re: TalkingScot website
Post by: bleckie on Thursday 01 March 12 20:20 GMT (UK)
Hi ADP

Copy of email I received on 12th February to the best of my knowledge my profile has not been changed since 2006.

Hello bleckie, Your account on "TalkingScot.com" has been deactivated, most likely due tochanges made to your profile. The administrator of the board will need toactivate it before you can log in. You will receive another notificationwhen this has occurred. -- Been guid talkin tae ye TalkingScot AG

Yours Aye
BruceL

Title: Re: TalkingScot website
Post by: ADP on Friday 02 March 12 01:53 GMT (UK)
Quote from: bleckie
Copy of email I received on 12th February to the best of my knowledge my profile has not been changed since 2006.

Hi Bruce,

I have searched the log files. They show that you changed your e-mail address in your user profile on that morning. The software forces a reactivation upon you changing your e-mail address. Your membership was reactivated by one of the Admin Group 21 minutes after you changed your e-mail address.

ADP
Title: Re: TalkingScot website
Post by: bleckie on Friday 02 March 12 07:37 GMT (UK)
Hi ADP

Thank you for that

no email to activate

will leave it until site is running

Yours Aye
BruceL
Title: Re: TalkingScot website
Post by: little alison on Wednesday 07 March 12 20:06 GMT (UK)
7th March: - Still can't access the forum, a week later!
Title: Re: TalkingScot website
Post by: ADP on Wednesday 07 March 12 21:10 GMT (UK)
Yes, that is the case, but be assured that work is still in progress. Unfortunately it is taking longer than we would have hoped.

ADP
Title: Re: TalkingScot website
Post by: momat on Thursday 08 March 12 04:29 GMT (UK)
I have not been able to access their site at all for about a week now.
I could get in on odd occasions over the past while but now nothing works.Frustrating!

Maureen.
Title: Re: TalkingScot website
Post by: rjpaton on Friday 16 March 12 11:27 GMT (UK)
This problem has been going on for quite a while now! I had been using the FAQ method for quite some time, but now I haven't been able to get in that way for more than 2 weeks now. I can't believe they can't fix this problem. Maybe they're not aware how many people are having trouble, but it seems to be quite widespread - I cant get in with IE or Firefox or my phone, so I would have to expect that a lot of other people are also experiencing it. The error message indicates they should increase a PHP parameter to allocate more memory - but I imagine that if it was as simple as that they would have fixed it by now?

Robert
Title: Re: TalkingScot website
Post by: apanderson on Friday 16 March 12 12:01 GMT (UK)
All very strange ......  ???

I don't have any problems getting into the site at all and visit in an almost daily basis.

Anne
Title: Re: TalkingScot website
Post by: Isabel H on Friday 16 March 12 13:11 GMT (UK)
I can still get in from our desktop computer, but not from my laptop since a tidy-up when I cleared cookies.
If you can still access the site, leave cookies well alone!
Title: Re: TalkingScot website
Post by: momat on Friday 16 March 12 18:27 GMT (UK)
The site must surely be aware of downturn in usage and hopefully when they get it up and running again they will send out an email to this effect.
I can not remember how many weeks it is since I last managed to access the site .

Maureen.
Title: Re: TalkingScot website
Post by: Jimster on Friday 16 March 12 18:30 GMT (UK)
I have not been able to access the site for a few months now

Same problem as everyone else

I thought they had lost their server again

Title: Re: TalkingScot website
Post by: momat on Friday 16 March 12 18:38 GMT (UK)
Yes , this is not the first time they have gone down.
If I recall it is at least the third time since it began.
Maureen.
Title: Re: TalkingScot website
Post by: SuMacd on Monday 19 March 12 13:09 GMT (UK)
Hi
I have also been unable to access the site at all for a few weeks now.

Susan
Title: Re: TalkingScot website
Post by: ADP on Tuesday 27 March 12 01:35 BST (UK)
GOOD NEWS:  :)
TalkingScot is now back online on its new host web server. The web address should make its way around the web over the next 24 hours. You may be able to access the site now; if not you should gain access at some point over the next 24 hours.

ADP
Title: Re: TalkingScot website
Post by: momat on Tuesday 27 March 12 02:01 BST (UK)
Looking forward to getting back to the site but no luck yet .
Maureen.
Title: Re: TalkingScot website
Post by: bleckie on Tuesday 27 March 12 10:45 BST (UK)
Hi All
No probelms logging in this morning

Great that this site is back

Yours Aye
BruceL
Title: Re: TalkingScot website
Post by: momat on Tuesday 27 March 12 11:17 BST (UK)
 8) 8) 8)
Finally managed to access the site.
Maureen
Title: Re: TalkingScot website
Post by: Fresh Fields on Tuesday 27 March 12 11:20 BST (UK)
Hello.

I suggest that you don't rely on old links. Make a new start with the full www.talkingscot.com address.

A search has just taken me to that site, AND given me access to the forum hit. A first for many weeks. Previously got a broken link message.

- Alan.
Title: Re: TalkingScot website
Post by: Fresh Fields on Wednesday 28 March 12 10:16 BST (UK)
GOOD NEWS:  :)
TalkingScot is now back online on its new host web server. The web address should make its way around the web over the next 24 hours. You may be able to access the site now; if not you should gain access at some point over the next 24 hours.

ADP

From what I read, it would appear ADP that one of these is in order. A NZ treat.

- Alan.
Title: Re: TalkingScot website
Post by: Doddie on Sunday 15 May 16 16:35 BST (UK)
I just tried logging on a minute ago after some months since my last visit to the site. I am still getting a 'Fatal error' message (although slightly different from the one that originally appeared, apparently). Is anybody else still having a problem? Any ideas how to get around things?

Regards

Doddie
Title: Re: TalkingScot website
Post by: ADP on Sunday 15 May 16 16:38 BST (UK)
Live and kicking here. There was a DNS error earlier.

ADP
Title: Re: TalkingScot website
Post by: Doddie on Tuesday 17 May 16 16:52 BST (UK)
Normal service has been resumed.

Regards

Doddie