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General => Technical Help => Topic started by: Glenpenny on Tuesday 13 December 11 10:01 GMT (UK)
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I have an Epson Stylus Photo R320 and have been using the same compatible cartridges for years but the printer has suddenly decided it doesn't like them. Is there anything I can do other than give in and buy Epson cartridges?
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Have you tried cleaning the jets?
My OH sometimes uses non-Epson inks but often has problems with them.
He says Epson make by far the best colour inks for 'ordinary' printers and he likes them best for printing on canvas particularly.
Dawn M
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Never had a problem with them before Dawn. Can't clean the nozzles or the heads as I'm told the printer is not recognising the cartridges despiting them printing up until last night.
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Well I only know what OH tells me about his printer problems.
Not sure what model his is (he's told me often enough, but...) but it prints to A3 size, and he prints photos on it.
I'll try to remember to ask him tomorrow or Thursday when I see him.
Are these new cartridges? If so, are you sure they are properly in place? If they aren't new ones, it sounds like something's gone wrong in the electronics, doesn't it.
Bye for now
Dawn M
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Certain you will have tried all these but..
http://www.epson.co.uk/Printers-and-All-In-Ones/Inkjet/Epson-Stylus-Photo-R320/Drivers-Support?target=article&extn=.html&articleId=2085
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Thanks for that Japeflakes and I have tried cleaning the print heads and the green chips. Now, instead of saying that all the cartridges are not recognised, it's only the magenta cartridge, which was the one I was replacing when all this started. I opened another magenta cartridge in case the first replacement was duff, but I'm getting the same message.
I think I'm going to have to bite the bullet and buy originals.
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Shame that.....
Nothing on the contacts or.....
"Have you tried switching it off, waiting, and then on again?"
Other than that, think you will have to go to the shop.... HOPE it works then....
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Most reputable suppliers selling printer supplies sell with a guarantee.
(I use compatible inks in my Epson SX400 all in one)
Only once did I have to have one exchanged (Staples), no problem getting exchanged.
Brian
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Most reputable suppliers selling printer supplies sell with a guarantee.
(I use compatible inks in my Epson SX400 all in one)
Only once did I have to have one exchanged (Staples), no problem getting exchanged.
Brian
True, but as 2 cartridges do not work me thinks it might be the printer. Are the cartridges old stock?
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I had a problem with my Epsom printer a couple of weeks back went on to their help line and chatted to one of their advisors
got the problem sorted no bother.
Jessie
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Jessie, were you using compatible or Epson cartridges when you went on the Epson helpline? I've just had a look at the Epson prices. :o
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I've had a similar problem. Changed to another compatible brand and all is well.
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You won't believe this - or maybe you will....
I ordered a new set of cartridges from another supplier, turned on the printer to install them and the darn thing never said a thing about the old cartridges being incompatible. It's back to printing like a dream. Maybe it's psychic. ::)
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Must be the warmer weather :-)
Hope it continues to work..
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Have you checked that the waste ink sponge is not 'full' - my earlier Epson needs this sorting out every so often. I sometimes pull out the sponge and rinse it out, but more often I just use kitchen towel to extract most of the excess ink.
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Have you checked that the waste ink sponge is not 'full' - my earlier Epson needs this sorting out every so often. I sometimes pull out the sponge and rinse it out, but more often I just use kitchen towel to extract most of the excess ink.
I know there are hundreds of different Epson printers and yours may not be the same as others, but where is the waste ink sponge?
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The waste ink pad is located in the base of the printer which usually requires the dismantling of the printer to get at it. Can be quite a messy task!
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I have absolutely no idea where the waste ink sponge might be and can't find any mention of it in the reference guide. Fortunately my printer seems to have recovered from its hiccup and is now accepting compatible cartridges. Thanks anyway.
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The waste ink pad is located in the base of the printer which usually requires the dismantling of the printer to get at it. Can be quite a messy task!
Thanks for that. I have managed to find mine by moving the print head mechanism. Don't know yet if I can get it for cleaning without dismantling the printer though!
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The waste ink pad is located in the base of the printer which usually requires the dismantling of the printer to get at it. Can be quite a messy task!
Thanks for that. I have managed to find mine by moving the print head mechanism. Don't know yet if I can get it for cleaning without dismantling the printer though!
What you have found is not the waste ink pad. What is the model of your Epson?
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My printer is an Epson SX515W.
So what have I found?
Thanks for the advice you're offering.
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The pad under the printhead is just an absorption pad. I will see if I can get further info on where the waste pad is located.
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Ok, I'm back.
The waste ink pads are located in the base of the printer which requires the printer to be dismantled to clean them. Looking at the service manual, there seems to be an inspection panel located at the rear of the printer. You could investigate this, and you might like to consider fitting one of these ( I have no connection with the seller just in case any one is wondering, I just found it)