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General => Technical Help => Topic started by: silv on Thursday 17 November 11 19:40 GMT (UK)
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Hi,
i have a new netgear router, i'm having problems with one laptop!
i have got it on the network but it when i click on IE it wont connect, keeps coming up with 'internet explorer cannot display the webpage'
i have one laptop connected (the one i'm using now) also a small tablet and my phone are connected and surfing fine, but the other one wont connect, as all the others are connected and the lights on the router are stable i know it's not the router, so i must of done something wrong with the other laptop, it was ok on the old router.
thanks,
chris.
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The laptop is connected wirelessly, I assume ? The problem is probably due to the way that the laptop is set up. It needs to be set so that it gets an IP address from the router. I suspect that it has been set with a static address, and it can't find the routing information.
The way to cure this will vary with the version of Windows installed on the laptop.
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all sorted now------gone back to my old box which is the livebox----could'nt get to grips with the netgear it drove me up the wall, one laptop would'nt connect the other one was crawling along----felt like throwing it out of the window!!!! i'll be phoning orange---they can have it back! now i'm up and running again i'll stick with the livebox,
thanks anyway--