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General => Technical Help => Topic started by: pandora on Thursday 16 September 10 16:40 BST (UK)

Title: Printer Problem. Help please
Post by: pandora on Thursday 16 September 10 16:40 BST (UK)
I have a new Acer PC running Vista 7. I have tied to load my printer Epson stylus DX 3800 it flashes up incompatible driver. I have searched the net for the correct driver but I am not happy to pay £30. The Epson site wants £12 to speak to a technician. I am not happy. Can anyone help please.
Title: Re: Printer Problem. Help please
Post by: stanmapstone on Thursday 16 September 10 16:53 BST (UK)
Do you mean Vista or Windows 7 ?

Stan
Title: Re: Printer Problem. Help please
Post by: C P Rayson on Thursday 16 September 10 17:50 BST (UK)
Hi Pandora

Try
http://www.epson.co.uk/Printers-and-All-In-Ones/Inkjet/Epson-Stylus-DX3800-Series/Drivers-Support#

Select your operating system, let the screen refresh then download the files you need

Hope this helps

Chris
Title: Re: Printer Problem. Help please
Post by: stevieuk on Thursday 16 September 10 18:35 BST (UK)
Just do as C P Rayson says.

If its Win7 then you`ll need to check whether its 32 bit or 64 bit to obtain the correct driver & software.

regards.

Steve
Title: Re: Printer Problem. Help please
Post by: pandora on Saturday 18 September 10 22:17 BST (UK)
Hi Guys,  thanks for all your help, all up and running. . This grumpy granny is very happy now.
Pandora.

Title: Re: Printer Problem. Help please
Post by: Redroger on Sunday 19 September 10 19:50 BST (UK)
A slight digression but it does concern Windows 7 and a printer albeit a Pixma 210 from Canon. I expected problems when I installed it on my new computer, but things went (from memory) like this. Obsolete driver, searching for updated driver, downloading updated driver, installing updated driver, your printer is now ready for use! Next time if needs be I shall definitely get another Canon printer.