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General => Technical Help => Topic started by: PeterHalliwell on Tuesday 23 February 10 18:14 GMT (UK)

Title: Ancestry Trees
Post by: PeterHalliwell on Tuesday 23 February 10 18:14 GMT (UK)

Hi. I'm hoping someone knows why! My cousin has just started her tree on Ancestry and is filling in her Mother's side from mine. She has me as "Editor" on her tree and I'm getting the info for her Father's side and putting it on her tree. The trouble is that she can't see any of the info that I have put on!. I've sent Ancestry an email  but to no avail. Any suggestions please "COMPLETED"

Title: Re: Ancestry Trees
Post by: Nick29 on Wednesday 24 February 10 10:06 GMT (UK)

Ancestry usually take a week to reply to emails.  It's better to phone them if you have problems  :)

Title: Re: Ancestry Trees
Post by: PeterHalliwell on Wednesday 24 February 10 13:32 GMT (UK)

Thanks Nick. I've sussed it out now. Before adding anything, you have to start every time from the "Home Person" then go forward from where you left off. Peter

Title: Re: Ancestry Trees
Post by: PeterHalliwell on Tuesday 02 March 10 16:40 GMT (UK)

COMPLETED