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General => The Common Room => The Lighter Side => Topic started by: cg fan on Sunday 27 December 09 16:09 GMT (UK)

Title: ancestry trouble getting access
Post by: cg fan on Sunday 27 December 09 16:09 GMT (UK)
Is anyone else having trouble getting onto ancestry, or is it just me?
cg.
Title: Re: ancestry trouble getting access
Post by: Dazville on Sunday 27 December 09 16:10 GMT (UK)
And me  :(
Title: Re: ancestry trouble getting access
Post by: Scrumper on Sunday 27 December 09 16:12 GMT (UK)
Can't even ping it  :-X
Title: Re: ancestry trouble getting access
Post by: alyson123 on Sunday 27 December 09 16:13 GMT (UK)
Me too!
Title: Re: ancestry trouble getting access
Post by: Parmesan on Sunday 27 December 09 16:15 GMT (UK)
yes, just tried, getting 'this page is not available'
Title: Re: ancestry trouble getting access
Post by: youngtug on Sunday 27 December 09 16:16 GMT (UK)
Just a blank page.
Title: Re: ancestry trouble getting access
Post by: Dazville on Sunday 27 December 09 16:17 GMT (UK)
Refund Time  ;D
Title: Re: ancestry trouble getting access
Post by: Maggie1895 on Sunday 27 December 09 16:19 GMT (UK)
Not just you!
Title: Re: ancestry trouble getting access
Post by: jethorp on Sunday 27 December 09 16:20 GMT (UK)
I cannot get uit either!!again!!
Title: Re: ancestry trouble getting access
Post by: Dazville on Sunday 27 December 09 16:21 GMT (UK)
Maybe its the recession  ;)
Title: Re: ancestry trouble getting access
Post by: cg fan on Sunday 27 December 09 16:22 GMT (UK)
I think it might be back on again :)
Title: Re: ancestry trouble getting access
Post by: Kit 52 on Sunday 27 December 09 16:26 GMT (UK)
YES! Yesterday AND today. Not good enough. What do we want to do when we have some leisure time ?
Why.......use the resources of Ancestry, of course !

Cath
Title: Re: ancestry trouble getting access
Post by: Dazville on Sunday 27 December 09 16:29 GMT (UK)
Yes exactly I thought I would do some research at my leisure and.........NO WEBSITE crazy.. ???
Title: Re: ancestry trouble getting access
Post by: Patricia jackson on Sunday 27 December 09 16:31 GMT (UK)
same here - nothing only this page cannot be displayed, typical!  :)
Title: Re: ancestry trouble getting access
Post by: Emjaybee on Sunday 27 December 09 16:35 GMT (UK)
Yep off with me .............. no refunds folks1
Title: Re: ancestry trouble getting access
Post by: Dazville on Sunday 27 December 09 16:36 GMT (UK)
I think they should offer us a month free  ;D  ;D  ;D
Title: Re: ancestry trouble getting access
Post by: Hazel17 on Sunday 27 December 09 16:39 GMT (UK)
My month's sub to explore my London rellies runs out in a day or two as well!  >:(

If it's down for maintenance then they should have a sign of some sort that appears when you try to get in.
Title: Re: ancestry trouble getting access
Post by: behindthefrogs on Sunday 27 December 09 16:41 GMT (UK)
No problem. I have been using it most of the afternoon.

David
Title: Re: ancestry trouble getting access
Post by: duckweed on Sunday 27 December 09 16:42 GMT (UK)
I've had problems but not every search sometimes it works sometimes the page is blank.
Title: Re: ancestry trouble getting access
Post by: angelfish58 on Sunday 27 December 09 16:43 GMT (UK)
Couldn't get on to Ancestry.co.uk so went on through Ancestry.com instead.
Title: Re: ancestry trouble getting access
Post by: tillyc on Sunday 27 December 09 16:45 GMT (UK)
I was in until half  an hour ago and then suddenly couldn't load anything.  I've also had a problem loading 'roots'.  Looks like everyone's had the same idea.  

Doesn't help when they keep advertising Ancestry on the tv! lol.

Title: Re: ancestry trouble getting access
Post by: Hazel17 on Sunday 27 December 09 16:46 GMT (UK)
I have got in now following your tip Angelfish. Thanks  :)
Title: Re: ancestry trouble getting access
Post by: Dazville on Sunday 27 December 09 16:47 GMT (UK)
Im back on the trail.... :D
Title: Re: ancestry trouble getting access
Post by: tillyc on Sunday 27 December 09 16:47 GMT (UK)
back in now - must have read our posts!
Title: Re: ancestry trouble getting access
Post by: JacobeaM on Sunday 27 December 09 21:37 GMT (UK)
I'm still failing to log on - "this page cannot be displayed" is all I'm getting. I've tried both the UK and US websites and emailed the help team twice with nada result. I'm still logged out and unable to search for some strange reason :(
Title: Re: ancestry trouble getting access
Post by: Parmesan on Sunday 27 December 09 21:41 GMT (UK)
working perfectly for me now.
Title: Re: ancestry trouble getting access
Post by: Silverhawk on Monday 28 December 09 12:14 GMT (UK)
The UK site has gone again.
Title: Re: ancestry trouble getting access
Post by: Jocie on Monday 28 December 09 12:21 GMT (UK)
Just when i have time to use it...it's gone :( >:(
Title: Re: ancestry trouble getting access
Post by: perth tiger on Monday 28 December 09 12:23 GMT (UK)
the oz site has been fine all day. its gone now though
Title: Re: ancestry trouble getting access
Post by: perth tiger on Monday 28 December 09 12:25 GMT (UK)
usa site working ok
Title: Re: ancestry trouble getting access
Post by: alyson123 on Monday 28 December 09 12:30 GMT (UK)
Monday ........ UK site down yet again!!!!..........frustrating!!
Title: Re: ancestry trouble getting access
Post by: behindthefrogs on Monday 28 December 09 12:32 GMT (UK)
I have no problems with the UK site

David
Title: Re: ancestry trouble getting access
Post by: carol8353 on Monday 28 December 09 12:33 GMT (UK)
It's often not working over the weekend-but today won't be a bank holiday in America will it? But they are 5-8 hours behind us of course,so it WILL be sometime before they can eveb start to mend it.

Carol
Title: Re: ancestry trouble getting access
Post by: Parmesan on Monday 28 December 09 12:42 GMT (UK)
UK site working fine for me

at the moment anyway!
Title: Re: ancestry trouble getting access
Post by: ambers on Monday 28 December 09 12:43 GMT (UK)
UK site working fine for me also.

Ambers
Title: Re: ancestry trouble getting access
Post by: Jocie on Monday 28 December 09 12:44 GMT (UK)
and me now :D
Title: Re: ancestry trouble getting access
Post by: Nick29 on Monday 28 December 09 12:48 GMT (UK)
YES! Yesterday AND today. Not good enough. What do we want to do when we have some leisure time ?
Why.......use the resources of Ancestry, of course !

Cath

You and 10 million others, I suspect !  ;)
Title: Re: ancestry trouble getting access
Post by: Luzzu on Monday 28 December 09 12:59 GMT (UK)
UK site seems to be on and off  ::) both yesterday and today.

Sometimes takes a few attempts but eventually managed to get on.

Assumed it was having difficulty coping with the demand but surely Ancestry must have realised and expected they would be busy at this time.

Luzzu
Title: Re: ancestry trouble getting access
Post by: alyson123 on Monday 28 December 09 13:22 GMT (UK)
Back on again now ....... perhaps everybody has gone for lunch and less traffic!