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Beginners => How to Use RootsChat (Please don't post requests here) => Topic started by: MaryA on Sunday 04 October 09 18:42 BST (UK)

Title: Private messages on Rootschat
Post by: MaryA on Sunday 04 October 09 18:42 BST (UK)
On a couple of occasions recently I've sent a message to a friend via the Rootschat pm system but haven't had any reply from them.  Of course maybe they just don't want to talk to me, but it did seem a little strange, have any glitches been happening with the pms?

Mary
Title: Re: Private messages on Rootschat
Post by: Arranroots on Sunday 04 October 09 21:47 BST (UK)
Hi Mary

I'm not aware that the Mods have experienced, or been informed of, any problem.

If anyone else has noticed a problem, please let us know.

I hope you hear back from them soon, Mary!

Kind regards, Arranroots  ;)
Title: Re: Private messages on Rootschat
Post by: Gadget on Sunday 04 October 09 21:53 BST (UK)
I sent a PM a couple of nights ago which included a piccie that I'd restored.

I usually hear back fairly quickly from her  but, in this instance,  I've not  heard. I thought it might be an oversight until I read Mary's post  :-\

Gadget
Title: Re: Private messages on Rootschat
Post by: ricky1 on Sunday 04 October 09 21:59 BST (UK)
I get plenty of PM's, usually to tell me I as been naughty ;D ;D ;D
Title: Re: Private messages on Rootschat
Post by: Arranroots on Sunday 04 October 09 22:09 BST (UK)
Ricky, that's cos you're a baaaaaaad boy!

 ;D

My first advice would be to check whether the recipient has actually been online since you sent the PM in question.  If not, they won't have had the PM!

The other aspect is, whether or not they are getting notifications that they have PMs.

And finally, there's the "there is life outside Rootschat (allegedly)" aspect!

 ;D :o ::) :P :-X
Title: Re: Private messages on Rootschat
Post by: Gadget on Sunday 04 October 09 22:11 BST (UK)
None of that apply in my case, AR  :-\

I didn't like to PM her to ask if she got my PM - it seemed daft in this instance but I will now  :-\

(I agree - Ricky's norty but loverly   :D  )
Title: Re: Private messages on Rootschat
Post by: ricky1 on Sunday 04 October 09 22:17 BST (UK)
Hi Mary

I often PM people with some info etc, and dont get a reply, but they dont get a second chance ;D ;D ;D

ricky

Title: Re: Private messages on Rootschat
Post by: MaryA on Sunday 04 October 09 23:04 BST (UK)
Bad Ricky, yes we all know about you ;)

Yes I am positive that the people involved have been online since I sent the pm's and the reason I haven't asked them - by pm - is in case they aren't receiving any, they might not get the next either .... if that makes sense?

In view of the responses received on this thread, I feel certain that there is a glitch and that I wouldn't have been ignored.

Arranroots, perhaps if you are in touch with any of our techie people you could ask them to check up please, and this could have been going on for a month or so, continuing up until at least two days ago.
Title: Re: Private messages on Rootschat
Post by: Gadget on Sunday 04 October 09 23:14 BST (UK)
To confirm.

The person got one message but not the other  :-\
Title: Re: Private messages on Rootschat
Post by: LizzieW on Sunday 04 October 09 23:32 BST (UK)
I always copy PMs to myself and oddly, although I know the PMs I've sent have reached the intended recipients (they've replied), I haven't received the copies like I usually do.

Lizzie
Title: Re: Private messages on Rootschat
Post by: Arranroots on Monday 05 October 09 13:10 BST (UK)
I'm happy to mention this to the "Techies" but I know that Trystan is busy doing some updating, so it might be to do with that.

Bear with us, please ...

Title: Re: Private messages on Rootschat
Post by: Ewan on Monday 05 October 09 14:32 BST (UK)
On a couple of occasions recently I've sent a message to a friend via the Rootschat pm system but haven't had any reply from them.  Of course maybe they just don't want to talk to me, but it did seem a little strange, have any glitches been happening with the pms?

Mary

I had an  instance the same as this last week, though in my case possibly doesn't want to talk to me. ;D
Title: Re: Private messages on Rootschat
Post by: Necromancer on Monday 05 October 09 15:00 BST (UK)
RC must be one of the 'biggest' examples of the use of this particular Forum Package.

Very high number of users and threads, not to mention bandwidth required for the Photo restoration genre .....

Not surprised its creaking at the seams ......
Title: Re: Private messages on Rootschat
Post by: blodwen on Monday 05 October 09 15:05 BST (UK)
The last couple of days I have sent PMs and received them without problems.

Viv
Title: Re: Private messages on Rootschat
Post by: trystan on Monday 05 October 09 20:13 BST (UK)
Not surprised its creaking at the seams ......

You said it!! Yes it is creaking - there's a fair bit of work going on in the background to improve things in the long run, but for now we'll have to put up with the creaking, sorry.  ;)
Title: Re: Private messages on Rootschat
Post by: LizzieW on Monday 05 October 09 22:10 BST (UK)
There's not  much creaking as far as I can see.  Rootschat is so good, I don't mind you having to oil it now and again. :D

Llizzie
Title: Re: Private messages on Rootschat
Post by: MaryA on Tuesday 06 October 09 11:49 BST (UK)
I've just confirmed with Bob that there does appear to have been a glitch, so if you don't get any replies to your pm's, remember to check them.

Thanks Trystan for the efforts you are making for the site, they are appreciated.

Mary
Title: Re: Private messages on Rootschat
Post by: Billy Anderson on Tuesday 06 October 09 12:46 BST (UK)
Hi all,
I seem to be able to receive and send PM,S no problem.
Things are a bit different just now but that,s ok.
It is all in a good cause,Rootschat is the best thing since sliced bread in my books!
Trystan and co. do a fantastic job keeping everything working( they need you at Facebook just now)

Creeking and oil !
 I thought it was new elastic bands that are being installed!
keep up the good work.
Billy.
Title: Re: Private messages on Rootschat
Post by: Mike Baldock on Tuesday 06 October 09 20:35 BST (UK)
A ggod time to remind folks to always update their emails when they change them too...

Title: Re: Private messages on Rootschat
Post by: Shawbrook on Sunday 22 November 09 14:03 GMT (UK)
How do you reply to PMs? The only option I have to the one that has been sent to me is to delete it.  I have the Authors Name but cannot find any way to reply.
Title: Re: Private messages on Rootschat
Post by: Mike Baldock on Sunday 22 November 09 15:32 GMT (UK)
How do you reply to PMs? The only option I have to the one that has been sent to me is to delete it.  I have the Authors Name but cannot find any way to reply.

 ???

top right hand side - a button called 'reply' - hit it and type?
Title: Re: Private messages on Rootschat
Post by: groom on Sunday 22 November 09 15:35 GMT (UK)
How do you reply to PMs? The only option I have to the one that has been sent to me is to delete it.  I have the Authors Name but cannot find any way to reply.

I think you need 3 posts before you can reply to a PM, so you need to make another one.

Jan
Title: Re: Private messages on Rootschat
Post by: Pels. on Sunday 22 November 09 15:40 GMT (UK)





I think you need 3 posts before you can reply to a PM, so you need to make another one.

Jan


Shawbrook should be able to reply now Jan, when that was posted it was the second, everyone seems to think it's three .. but you only need two posts to send a message !!  :)
Title: Re: Private messages on Rootschat
Post by: Billy Anderson on Monday 23 November 09 10:40 GMT (UK)





I think you need 3 posts before you can reply to a PM, so you need to make another one.

Jan


Shawbrook should be able to reply now Jan, when that was posted it was the second, everyone seems to think it's three .. but you only need two posts to send a message !!  :)





I think you need 3 posts before you can reply to a PM, so you need to make another one.

Jan


Shawbrook should be able to reply now Jan, when that was posted it was the second, everyone seems to think it's three .. but you only need two posts to send a message !!  :)
There goes a Rootschat myth blasted!
You do not need to post 3 times only twice,
regards,Billy.
Title: Re: Private messages on Rootschat
Post by: Dee the gardener on Wednesday 25 November 09 19:12 GMT (UK)
Hi all

Please help me to make PMs work ???

I'm a newbie to RootsChat, (one day old!) and am trying to reply to a PM.

I'm told I have to click on the member profile and then on a little green scroll or a link that appears in the profile box. But I just can't see either in the profile, and there doesn't seem to be anywhere where I can start my own PM.

Can someone help, please?

Thank you
Dee
Title: Re: Private messages on Rootschat
Post by: Pels. on Wednesday 25 November 09 19:38 GMT (UK)



Hi Dee,  :)

It should work now you've made your second post, if you look at your own
reply to this thread .. the little green scroll (http://www.rootschat.com/forum/Themes/history/images/im_on.gif) below your name has been activated !!

Welcome to RootsChat !!  :D

Kind regards,

Pels.
Title: Re: Private messages on Rootschat
Post by: Dee the gardener on Wednesday 25 November 09 20:29 GMT (UK)
It is working.

Thank you so much! :)

Dee