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Old Photographs, Recognition, Handwriting Deciphering => Free Photo Restoration & Date Old Photographs => Topic started by: Rabbit B on Tuesday 09 June 09 15:09 BST (UK)

Title: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Tuesday 09 June 09 15:09 BST (UK)
Hi all you very clever people,

Does anyone know why I have suddenly started to get lines on pictures scanned at anything higher than 200dpi

I have even had the pictures come up green!  Please can anyone advise me about this and would you be kind enough to restore this very precious picture from 1941

Thank you all

Rabbit B  ;D
Title: Re: Can I fix my scanner to preserve this picture?
Post by: wendypusey on Tuesday 09 June 09 15:12 BST (UK)
My son, who works in IT, says it is possible that either the lamp or the sensor are failing.  He doesn't think these can be replaced, so unfortunately it means buying a new one.

Wendy
Title: Re: Can I fix my scanner to preserve this picture?
Post by: lookingforold on Tuesday 09 June 09 15:25 BST (UK)
Do you mean 'when you print them?'  If 'yes', check your ink levels. Stripes often mean shortage of ink.
Title: Re: Can I fix my scanner to preserve this picture?
Post by: oldhippy on Tuesday 09 June 09 15:27 BST (UK)
It could be dust on the censer. See if you can remove the glass and clean it.
Title: Re: Can I fix my scanner to preserve this picture?
Post by: RJ_Paton on Tuesday 09 June 09 15:29 BST (UK)
These stripes don't look like printer induced problems but appear to indicate a hardware problem with the scanner.
Title: Re: Can I fix my scanner to preserve this picture?
Post by: maidmarion on Tuesday 09 June 09 15:41 BST (UK)
Hi  :)
I seem to get this same problem when I print photos ??? but not when I print documents/text ???

I would be interested to see if this can be resolved :)
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Raphael on Tuesday 09 June 09 15:54 BST (UK)
Do you mean 'when you print them?'  If 'yes', check your ink levels. Stripes often mean shortage of ink.
Hi! Lookingforold,
Yes the printer is more than likely the trouble. Ink level in most cases. or sometimes cheap compatable cartridges.
Kind Regards
Raphael
UK & Germany.
Title: Re: Can I fix my scanner to preserve this picture?
Post by: wendypusey on Tuesday 09 June 09 16:03 BST (UK)
It is NOT an ink problem, as the image has been scanned, not printed. 

It is a hardware problem with the scanner.

Wendy
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Nick29 on Tuesday 09 June 09 16:08 BST (UK)
I don't think it's a printer problem - if you look closely at the scanned picture, the lines are already on it.   I would agree that it's either a lamp or sensor problem, but it doesn't really matter, because it would cost more to repair than a new one.

Here's a blow-up of the scanned image - you can see the lines.....

Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Tuesday 09 June 09 16:13 BST (UK)
Hi Everyone,
 Thank you all for your prompt replies to my queries!  I do so very much appreciate your time and trouble.

My OH wants to take it apart and sort it out ???  Looks as if I have nothing to lose!

I should say that I have not yet tried to print anything from these pictures.

Here is a copy of the ones that go green ???

Rabbit B  ;D
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Tuesday 09 June 09 16:18 BST (UK)
I don't think it's a printer problem - if you look closely at the scanned picture, the lines are already on it.   I would agree that it's either a lamp or sensor problem, but it doesn't really matter, because it would cost more to repair than a new one.

Here's a blow-up of the scanned image - you can see the lines.....



Thanks Nick,

This is why I posted a lower scan of another picture some time ago, it cause a dreadful fuss.  I have been having problems with this machine for a while, so I reckon that OH had better do his worst!  I cannot find an instruction book anywhere!

Fingers crossed or I must buy a new one!

Thanks to everyone you are a brilliant lot of people!  I am so very grateful to you all  :-*

Rabbit B  ;D
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Raphael on Tuesday 09 June 09 16:22 BST (UK)
I don't think it's a printer problem - if you look closely at the scanned picture, the lines are already on it.   I would agree that it's either a lamp or sensor problem, but it doesn't really matter, because it would cost more to repair than a new one.

Here's a blow-up of the scanned image - you can see the lines.....


Hi! Nick, I now agree with you after my previous post. I see now  from what the poster says, that the lines are on the originals, and printing them out reproduces them
Raphael
UK & Germany
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Tuesday 09 June 09 16:36 BST (UK)

I see now  from what the poster says, that the lines are on the originals, and printing them out reproduces them
Raphael
UK & Germany

Hi Raphael,

I have never printed the pictures out with lines on! 

The good ones are stored on disks.

Rabbit B  :)
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Nick29 on Tuesday 09 June 09 16:44 BST (UK)
RabbitB, before your OH takes the scanner apart, make sure that the connectors at each end are good and tight.  You can get some funny effects with scanners if the ground connection isn't good at each end.  

Do you know what sort of scanner it is ?  Does it have a thin fluorescent tube doing the scanning, or is it a row of LED's ?  Does it connect via a USB plug, or is it one of the older ones that connects to a printer port ?

If it's a tube, see if it's flickering.  Also, listen for any groans and squeaks coming from the mechanism when it's moving.  Sometimes the rails that the scanner head runs on need a little light oil.
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Tuesday 09 June 09 17:02 BST (UK)
RabbitB, before your OH takes the scanner apart, make sure that the connectors at each end are good and tight.  You can get some funny effects with scanners if the ground connection isn't good at each end.  

Do you know what sort of scanner it is ?  Does it have a thin fluorescent tube doing the scanning, or is it a row of LED's ?  Does it connect via a USB plug, or is it one of the older ones that connects to a printer port ?

If it's a tube, see if it's flickering.  Also, listen for any groans and squeaks coming from the mechanism when it's moving.  Sometimes the rails that the scanner head runs on need a little light oil.

Hi Nick,

Thank you so much for your reply.  It is an HP scanjet 3500series C  so old like me!  ::)  I cannot get down to look at the light and things, nor can I to fix it myself, because I cannot bend very well.  So I will tell him what you have said, when he comes back he is out with the dog. 

It had been fine until recently but there seems to be loads of dust about at the moment!  Yes I do clean it up with a disposable damp duster.  What must it be like in a town I wonder. 

Rabbit B  ;D

Title: Re: Can I fix my scanner to preserve this picture?
Post by: jc26red on Tuesday 09 June 09 17:08 BST (UK)
problem with taking it apart is that the lamp must align up exactly when you put it back together.

Rabbit, it does look like a lamp problem, I already knew what scanner you have and I would advise to replace it. There is nothing your OH can do if the lamp is fading.
Though, my only concern with the lines is the inconsistency of the line, sometimes dark and sometimes light but not uniform across the scan. Usually the light and dark patches form lines the other way.
Its possible the glass needs a clean, both sides. but the green photo tells me the lamp has had it.

Jenny
ex HP scanner technicial help
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Tuesday 09 June 09 17:50 BST (UK)
Hi Jenny,

Thank you so much for your reply!  I really am most grateful!

I appreciate what you are saying about the lamp and I am sure that you are right, though I shall be sad to see it go.

However, I will make one desperate attempt to get it to work properly first, so how please tell me  how I get the glass out  ??? to clean it.   If I have to buy a new one, which one is as 'idiot proof' as this was. ???

I certainly want another HP if possible, not too expensive though!

Thanks again for your help!

Rabbit B  ;D
Title: Re: Can I fix my scanner to preserve this picture?
Post by: jc26red on Tuesday 09 June 09 18:05 BST (UK)
Hi Rabbit,

cleaning isn't going to cure the green photos, in all seriousness, a new scanner is your best option.  The 3500 is way passed its supported dates even for a chargeable repair.  HP support scanners for 5 years, after that is best effort, though they don't repair just swap with a refurbished machine - which they wouldn't do for a scanner this old.

I still have my 3500 but its in the loft, hardly used but it does take good scans if a little slow. I use a Epson out of preference now as its also vista compatible, though I'm sure newer HP models are just as good and good news is the prices are alot less now.  ;D
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Tuesday 09 June 09 18:30 BST (UK)
Hi Jenny,

Thank you for your prompt reply.  I haven't got Vista yet so just want a cheapie to see out my old XP.

I think a trip to Reading is called for.  ::)

Thanks for your help, I am most grateful for your advice, I will look at the others including the Epson.

Rabbit B  ;D
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Nick29 on Tuesday 09 June 09 22:32 BST (UK)
I think a trip to Reading is called for. ::)

Not necessarily..... take a look at www.ebuyer.com (http://www.ebuyer.com) or www.dabs.com (http://www.dabs.com) - it's usually about £7 for next-day delivery !

Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Tuesday 09 June 09 22:47 BST (UK)
Thanks Nick,

You are most kind.  I like to see what I am buying though when it comes to things like this and I also like to be able to throw it back at them if I get a problem.

I would value yours and Jc's opinion on the cheap HP flatbed one, it looks a bit like the one I have got you see.

I can't cope with anything too complex, so what is the general consensus of your opinions, please!

Thanks so much for your time!

Rabbit B  ;D
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Nick29 on Wednesday 10 June 09 08:21 BST (UK)
HP are OK, but I think I would go for a Canon Lide scanner - there are several models in the range.  I already have a base model Canon Lide, which I carry with my laptop, when I'm going somewhere where I think there may be photos or documents to scan, like family gatherings.  For home use I have an HP All-In-One 2820 which is a Laser printer, fax, scanner, copier (part of my home office).



Title: Re: Can I fix my scanner to preserve this picture?
Post by: Teltoons on Wednesday 10 June 09 08:41 BST (UK)
Hi,
I had a similar prob with my Scanner recently. I went to  Control Panel & removed
the Scanner Software. Disconnected the Scanner. Restarted the Computer.
Reinstalled the Software & Scanner. Works fine now!
             Best of luck,
                                          Terry
Title: Re: Can I fix my scanner to preserve this picture?
Post by: jc26red on Wednesday 10 June 09 09:32 BST (UK)
That's the first thing to try Terry, but hopefully Rabbit has already reinstalled her scanner software.  Her scanner is quite old now in IT terms (8-9 years old) although it was top range when it first came out the new ones are lot quicker and quiter to use.

Rabbit, if you prefer to go to a shop and buy, Novatech has an outlet in Reading and I can thoroughly recommend them (no connections other than a satisfied customer, I usually buy my IT stuff from there or ebuyer)
You can order online through Novatech and either have it delivered or pick it up from the store, they have their own car park so no walking involved. You also have the peace of mind knowing you have somewhere to take it back to if there is a problem. 
www.novatech.co.uk  for directions

I only have a low-end Epson all in one at home, but have considered buying the Cannon Lide for the exact purpose that Nick has one for...  :D
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Wednesday 10 June 09 10:14 BST (UK)
Hi,
I had a similar prob with my Scanner recently. I went to  Control Panel & removed
the Scanner Software. Disconnected the Scanner. Restarted the Computer.
Reinstalled the Software & Scanner. Works fine now!
             Best of luck,
                                          Terry

Thanks Terry,

I would never have thought of that  :-\ :-[ :-[ :-[

Rabbit B  :(
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Wednesday 10 June 09 10:21 BST (UK)
That's the first thing to try Terry, but hopefully Rabbit has already reinstalled her scanner software.  Her scanner is quite old now in IT terms (8-9 years old) although it was top range when it first came out the new ones are lot quicker and quiter to use.

Rabbit, if you prefer to go to a shop and buy, Novatech has an outlet in Reading and I can thoroughly recommend them (no connections other than a satisfied customer, I usually buy my IT stuff from there or ebuyer)
You can order online through Novatech and either have it delivered or pick it up from the store, they have their own car park so no walking involved. You also have the peace of mind knowing you have somewhere to take it back to if there is a problem. 
www.novatech.co.uk  for directions

I only have a low-end Epson all in one at home, but have considered buying the Cannon Lide for the exact purpose that Nick has one for...  :D


Hi jc26red,

Call me a dill, but wouldn't have thought of that, so I will cross my fingers and give it a go. I will trot off to Novatech and have a look at the others as well.

It is so kind of you to recommend them, I go to the store near the Prison usually, because it has a lot of parking and not far to walk as a rule, but I am going to go and have a proper look at them this time.

I don't get out enough lately so it will do me good!  Thanks so much.

Rabbit B  ;D ;D
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Wednesday 10 June 09 10:27 BST (UK)
HP are OK, but I think I would go for a Canon Lide scanner - there are several models in the range.  I already have a base model Canon Lide, which I carry with my laptop, when I'm going somewhere where I think there may be photos or documents to scan, like family gatherings.  For home use I have an HP All-In-One 2820 which is a Laser printer, fax, scanner, copier (part of my home office).


Thank you Nick,

I had wondered about the Cannons, I only said about the HP because mine has been so good for so long.

I will have a go at all these things suggested and report back to you all.

Thanks so much for your time and trouble.

Rabbit B  ;D


Title: Re: Can I fix my scanner to preserve this picture?
Post by: Nick29 on Wednesday 10 June 09 15:08 BST (UK)
Rabbit, if you prefer to go to a shop and buy, Novatech has an outlet in Reading and I can thoroughly recommend them (no connections other than a satisfied customer, I usually buy my IT stuff from there or ebuyer)
You can order online through Novatech and either have it delivered or pick it up from the store, they have their own car park so no walking involved. You also have the peace of mind knowing you have somewhere to take it back to if there is a problem. 
www.novatech.co.uk  for directions

Another good choice, I was just hoping she didn't end up in that awful shop that starts with PC and ends with World !  ;D
Title: Re: Can I fix my scanner to preserve this picture?
Post by: jc26red on Wednesday 10 June 09 15:43 BST (UK)
no the one Rabbit was talking about was ST**LES 
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Wednesday 10 June 09 18:14 BST (UK)
Hi Jcred, Hi Nick,

You see before you a very disheartened Rabbit!  You are right Jcred, that is where I went, came home with a discount on another HP Scanjet.

Now, it is supplied with a two pin plug that wont fit anything, but as it is only an electrical connection, OH plugged it in using the new 'gubbins' and another connector to the plug.  So I loaded the software all ready to astound you all with quality scanning and I cannot get it to work any which way!

Have I got a duff one, or what  :o  What a waste of a day!

Any suggestions ???  It tells me that it cannot detect the scanner ???

Rabbit B  :(

Title: Re: Can I fix my scanner to preserve this picture?
Post by: jc26red on Wednesday 10 June 09 19:11 BST (UK)
First you need to uninstall the old 3500 scanning software. Reboot your pc.

Then follow the quick install instructions that came with the scanner.

Usually you have to insert the software then when it tells you, attach the scanner...
the reason for this is that MS will try to override the HP software and install the basic software and probably miss some of the features off...

Title: Re: Can I fix my scanner to preserve this picture?
Post by: robbo43 on Wednesday 10 June 09 20:48 BST (UK)
If you have problems with the scanner software, VueScan works with most scanners and is in many ways better than the software that comes with most scanners.  Costs$40 though
http://www.hamrick.com/

Robert
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Gadget on Wednesday 10 June 09 20:53 BST (UK)
Hi Rabbit  :)

When you plugged your new scanner in, did it say anything about 'New Hardware detected' or words to that effect?

If you didn't get this message, it might be that your computer is not talking to the new scanner.


Gadget

Title: Re: Can I fix my scanner to preserve this picture?
Post by: Hackstaple on Wednesday 10 June 09 21:26 BST (UK)
Scanners are not really serviceable. The green images are more likely to be from software degradation. I had this recently on a Mustek A3 scanner. Uninstalled it [the software], reinstalled from disc and problem solved.

 So J26red is probably giving you good advice.

If you do not have the original disc you can download the driver here:

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=73488
Title: Re: Can I fix my scanner to preserve this picture?
Post by: PaulaToo on Wednesday 10 June 09 23:05 BST (UK)
I'd uninstal and reinstal and give and the leads, plugs etc a darned good shove in to make sure they are secure...
Crikey, if it's new it should work!
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Wednesday 10 June 09 23:10 BST (UK)
First you need to uninstall the old 3500 scanning software. Reboot your pc.

Then follow the quick install instructions that came with the scanner.

Usually you have to insert the software then when it tells you, attach the scanner...
the reason for this is that MS will try to override the HP software and install the basic software and probably miss some of the features off...


Hi Jcred,

I always uninstall old programmes before installing new ones it is safer by far.

You will be glad to know that the new software reboots the machine before installation, so if you forget [I had already done it] it wont go any further until you have!

I have cracked it, it seems that there was a lose connection, I also found the other bit of wire and plug that were missing so I thought, it was hidden behind all the extra packaging and not with the rest.   

It is very hard to get behind my machine which is in a cabinet, you have to be agile to do it but my OH did all the fixings and so now we have lift off!  ;D

Thanks to you all, for all your help I do appreciate it very much.  It all takes up your valuable time and I am so grateful for that help.

Here is my first scan! The software reduces it by half and then as I have not yet found out how to save it to anywhere, I had to reduce it, I did it at 300 dpi, complex software and I am on a steep learning curve.  ::)  I am puzzled why it states 72dpi now though?  This is going to take a while to figure out!  ???

Rabbit B  ;D
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Wednesday 10 June 09 23:14 BST (UK)
Scanners are not really serviceable. The green images are more likely to be from software degradation. I had this recently on a Mustek A3 scanner. Uninstalled it [the software], reinstalled from disc and problem solved.

 So J26red is probably giving you good advice.

If you do not have the original disc you can download the driver here:

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=73488

Thanks for this info and the link, I am most grateful

Rabbit B  :)
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Wednesday 10 June 09 23:22 BST (UK)
Hi Rabbit  :)

When you plugged your new scanner in, did it say anything about 'New Hardware detected' or words to that effect?

If you didn't get this message, it might be that your computer is not talking to the new scanner.

Gadget


Hi Gadget,

They are chatting and happy now, so all is well thank heaven, but there is a lot to learn with the new software.  I was barmy enough to think that the same make might be similar!  Not a chance!  ::)

Paula was right I did have to fiddle with the plugs and things or rather OH did bless him!

Fingers crossed I can learn all the tricks on it now!

Hi Robert,

Thanks for your link.

Rabbit B  ;D
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Niksmum on Wednesday 10 June 09 23:32 BST (UK)
a quick clean

Irene
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Wednesday 10 June 09 23:40 BST (UK)
Irene, you are wonderful,

That is brilliant and has made my day.

Thank you so very very much. This picture was taken in 1941 in Canada, so it is very precious, Dad was sent there with the School of Air Navigation.

They trained the pilots over there for the RAF, as well as the navigators.

Rabbit B  ;D
Title: Re: Can I fix my scanner to preserve this picture?
Post by: jmp on Thursday 11 June 09 00:13 BST (UK)
Lovely picckie RB  ;D ;D
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Thursday 11 June 09 00:18 BST (UK)
Lovely picckie RB  ;D ;D

Thanks jmp,

Shame that dad broke his nose boxing, he was a lovely man. So nice all the time.  I still miss him.

Rabbit B  ;D
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Niksmum on Thursday 11 June 09 02:23 BST (UK)
Its sooo slow here tonight I thought I would add some color......hope you don't mind

Irene
Title: Re: Can I fix my scanner to preserve this picture?
Post by: jc26red on Thursday 11 June 09 06:38 BST (UK)
the real test is to rescan the original of  the "green" photo and compare
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Nick29 on Thursday 11 June 09 09:43 BST (UK)
Here is my first scan! The software reduces it by half and then as I have not yet found out how to save it to anywhere, I had to reduce it, I did it at 300 dpi, complex software and I am on a steep learning curve.  ::)  I am puzzled why it states 72dpi now though?  This is going to take a while to figure out!  ???

If your HP scanner is anything like mine, there are some boxes to the right hand side of the image where you set the desired DPI and colour depth.  I think the better quality HP scanners always scan at a higher DPI, and then scale down if necessary.  I'm fairly sure you can make your desired settings the default ones, via these menus.  I'm sure jc26red will be able to help you more, as she obviously has a lot of experience with HP products.

Glad to see you got it all going  :)

Title: Re: Can I fix my scanner to preserve this picture?
Post by: MaryA on Thursday 11 June 09 09:58 BST (UK)
Glad to see you got it going, I know I'm coming to this a little late but I just noticed what you said about the green images.

I used to have a flatbed scanner that did the same now and again and I took a guess that it was light coming in, sounds daft but I placed a telephone book on the lid to weigh it down and things were much better after that.

Mary
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Nick29 on Thursday 11 June 09 10:01 BST (UK)
Scanners can be affected by bright light within the room - they particularly don't like fluorescent lights or the new low-energy bulbs, so in placing a heavy object on the lid, you were probably improving the light seal.

Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Thursday 11 June 09 10:25 BST (UK)
Its sooo slow here tonight I thought I would add some color......hope you don't mind

Irene

Hi Irene,

I am delighted thanks a million, but may I mention that the RAF had brass buttons, and that dad's hair was lighter, otherwise it is perfect!  Thanks again, I am very thrilled with that  ;D   :-*

Hi Nick and Mary A,

I did try the weight on the lid etc before I asked for help.

 ;D ;D

Morning Jcred,

I am about to scan the picture of Mum and see what happens, one silly quesion though, should the new software have removed the old image zone?  I uninstalled the 3500 but of course I did nothing else!

It comes up with a message that says, that 'an outgoing call cannot be made since the application is dispatching an input synchronous call'  I would have assume that that it is trying to synchronize the two lots of software ???   But I would have expected the uninstall to have removed everything to do with the old scanner  :-\

Rabbit B  ;D

Title: Re: Can I fix my scanner to preserve this picture?
Post by: Niksmum on Thursday 11 June 09 12:15 BST (UK)
Sorry Rabbit I knew about the buttons but forgot.  ::) ::) ::)

Irene
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Thursday 11 June 09 12:21 BST (UK)
Hi Irene,
 
That is wonderful thanks so very much.

My dad would be thrilled to see himself in colour like that.

Rabbit B  ;D

Hi Jcred,

here is the scan of the one that went green, I did it at 300dpi the picture was only 2.1/4 square
Title: Re: Can I fix my scanner to preserve this picture?
Post by: jc26red on Thursday 11 June 09 12:33 BST (UK)
Rabbit, its a while ago since I worked at HP and not so familiar with the latest software, if I were you, I would call their software support with error message as it means nothing to me.

Jenny
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Thursday 11 June 09 16:26 BST (UK)
Hi Jcred,

Thank you for your reply, I appreciate it.

Rabbit B  ;D
Title: Re: Can I fix my scanner to preserve this picture?
Post by: robbo43 on Thursday 11 June 09 22:58 BST (UK)
Rabbit,

My software is showing both the images you scanned with the new scanner as 72 dpi.  Is your scanner resetting itself to a low resolution when you use it?  The HP software that came with my scanner continually reset itself to 96dpi every time I set it to 300 - the reason I went over to VueScan.

Robert
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Thursday 11 June 09 23:25 BST (UK)
Hi Robert,

According to the scan I did on the Microsoft Photo Editor, [checking under properties with the picture open] the picture was scanned in:-

'True Colour' [24bit] Width 662.  Height 686.  1362396 Bytes.
So I think that your theory is incorrect, if I may be so bold.

I have also pulled pictures off the threads which have been done at higher scans and they still seem to come out at 96 or 72 DPI when resized.

Several people have commented on this over the last few months!

Rabbit B  ;D
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Nick29 on Friday 12 June 09 11:48 BST (UK)
Sorry, but you're wrong.  Both the pictures you posted which were scanned with your new scanner are 72 DPI.  The original "green" image was 300DPI.

Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Friday 12 June 09 12:25 BST (UK)
Hi Nick,

Same scan unaltered but renamed, just got fingers x'd it is right size  ??? I cannot get the hang of the figures!  Not daft, I do have a reason for that!

Rabbit B  :)
Title: Re: Can I fix my scanner to preserve this picture?
Post by: jc26red on Friday 12 June 09 12:27 BST (UK)
"294.99 KB" nowhere near tight, you still have 200kb to play with  :D

added and its still compressed... give me a minute and I'll blow it up and show you
Title: Re: Can I fix my scanner to preserve this picture?
Post by: jc26red on Friday 12 June 09 12:38 BST (UK)
if you scan at 300dpi then save and resize in irfanview or other photo editing software, make sure you do not compress again as most are set to compress as default.

TO see the size of a photo, its easier to click on properties and it will tell you the
dimensions  in pixels and physical size in kbs.  No calculations needed.
Title: Re: Can I fix my scanner to preserve this picture?
Post by: jc26red on Friday 12 June 09 13:05 BST (UK)
rabbit, I've just scanned an old photo postcard at 300dpi, no compression used
and clipped back to a headshot

this is how clear it is.... you can see how much easier it is to work with and the quality of a reprint will be brilliant!
Title: Re: Can I fix my scanner to preserve this picture?
Post by: PaulaToo on Friday 12 June 09 18:26 BST (UK)
It's only coming out 72 dpi with me in both Irfanview and GIMP, Rabbit.
Vista says 300, but we all know how trustworthy Vista is. :(
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Friday 12 June 09 18:51 BST (UK)
if you scan at 300dpi then save and resize in irfanview or other photo editing software, make sure you do not compress again as most are set to compress as default.

it see the size of a photo, its easier to click on properties and it will tell you the
dimensions  in pixels and physical size in kbs.  No calculations needed.

Hi Jcred,

What I did to resize it was open in Irfanview, then 1/2 it then 1/2 it again because it was too big.

I know not how else to resize them and I really only wanted this picture of mum coloured and made nice because it is the only really good one I have of her at that age.  She was not photogenic at all.

So please tell me if the third one I posted is OK?  or should I repost it on another thread?

I would appreciate your advice?  Because with all the pictures that have been done for me, this is what I have always done you see. 

Thanks for the blow up of the compression thingy, but tell me how to stop it and I will rescan it another time

Rabbit B   :-\
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Friday 12 June 09 18:55 BST (UK)
It's only coming out 72 dpi with me in both Irfanview and GIMP, Rabbit.
Vista says 300, but we all know how trustworthy Vista is. :(

Thank you Paula,

That is what I have been trying to explain!  It DOES change the sizes in those programmes!

Your Vista is saying the same as my XP prof:

Rabbit B  ;D
Title: Re: Can I fix my scanner to preserve this picture?
Post by: PaulaToo on Friday 12 June 09 18:59 BST (UK)
Not so, Bunny Buddy, I believe Irfanview and GIMP give the true readings, because as jc says, when you blow the picture up, you see one helluva difference.
Title: Re: Can I fix my scanner to preserve this picture?
Post by: jc26red on Friday 12 June 09 19:29 BST (UK)
Rescan your photo at 300dpi and make sure you select best quality/no compression
Save your scan. Right click on the properties of the photo and see what it says, it should tell you 300dpi and xxxkb but it will than likely say x.xxMB!

Open your new scan in Irfanfiew 
Go to Image> Resize/Resample image
In the LEFT hand column
1. make sure Preserve Aspect ratio is checked
2. Alter the width, usually around 1000 pixels should result in a file under 500kb if scanned at 300dpi
3. press ok
DO NOT USE THE RIGHT hand column to make adjustments... it isn't accurate enough. Thats why we get sooooo many scans that are 10-50kb on here!

Go to file>save as
4. make sure "save quality" slider is right over to good!
5. rename the file
6. click save

now if you right click on the new file, check the new size, if it is around 480KB then that is brilliant!
n.b if the file is still over 500kb or very near, go back and resize the width down a little more and save as a new file again.

I would suggest you start a new thread to ask for a restore of your mums photo

I hope that helps, I know you want a good restore of your mums photo, which is why I'm trying to explain the difference between a good uncompressed scan at 300dpi and poorly compressed resized scan at 300dpi. There is a world of difference.

For examples of a good scan, take a look at the scans Terry Hastie has posted over the last couple of days, they are brilliant and super to work on and do not hurt the eyes.
Terry will now be able to print off all her restores very large and they will still be clear! ;)

Good luck
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Niksmum on Friday 12 June 09 21:51 BST (UK)
Hi JC
What great instuctions, Do you mind if I save them to use in the future to help others understand. The visuals are really helpful.

Irene
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Friday 12 June 09 22:07 BST (UK)
Hi Jcred,

Thank you for your excellent instructions, I will have a go at doing it again in the morning! But, I will try with another picture on this thread so that you can check if it is correct if you don't mind!

I am most grateful to you for your time and patience.

Here goes!! Fingers crossed!  I have copied the instructions to the letter, but this is not a re-scan, so I would like to know if I have got it right please, I cannot get at my albums tonight!

I have also kept a copy for future use.


Rabbit B  :)
Title: Re: Can I fix my scanner to preserve this picture?
Post by: jc26red on Friday 12 June 09 22:16 BST (UK)
Hi Irene,

be my guest... hopefully its clear enough to see the steps.


Rabbit, don't forget to keep a copy of the instructions, for next time too.

Jenny
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Friday 12 June 09 22:33 BST (UK)
Hi Irene,

be my guest... hopefully its clear enough to see the steps.


Rabbit, don't forget to keep a copy of the instructions, for next time too.

Jenny

Hi Jenny,

Been there done that, thanks a million!!!!

Waiting now for your comments on my experiment!

Rabbit B  :-\
Title: Re: Can I fix my scanner to preserve this picture?
Post by: PaulaToo on Friday 12 June 09 22:56 BST (UK)
That's 300 by my reckoning, Rabbit
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Friday 12 June 09 23:03 BST (UK)
That's 300 by my reckoning, Rabbit

Hi Paula,

I trust that you mean Dpi ???   It is the compression I am worrying about now  :-\  That seems to be the worst thing!

Do you know the house Paula, you should!!!

Rabbit B  ;D
Title: Re: Can I fix my scanner to preserve this picture?
Post by: jc26red on Friday 12 June 09 23:34 BST (UK)
well, I think you have got the hang of resizing. ;D

Tomorrow, rescan the photo of your mum and resize it and post it on a new thread.  It should attract attention as its is a lovely photo.

night rabbit.
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Friday 12 June 09 23:38 BST (UK)
Night Jc,

Many thanks for all your kindness, I assume that you would have told me if there was any compresion in that last picture!

Sleep well

Rabbit B  ;D
Title: Re: Can I fix my scanner to preserve this picture?
Post by: jc26red on Friday 12 June 09 23:40 BST (UK)
Just before I head off,

There is a tad but that is probably from the original scan... as you say you haven't rescanned it we shall never know.
Its a good photo though and I'm trying to work out where it is from the signpost, must be very close to me!

Title: Re: Can I fix my scanner to preserve this picture?
Post by: robbo43 on Friday 12 June 09 23:40 BST (UK)
Glad you've got it sorted Rabbit, get scanning now.

Robert
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Friday 12 June 09 23:54 BST (UK)
Just before I head off,

There is a tad but that is probably from the original scan... as you say you haven't rescanned it we shall never know.
Its a good photo though and I'm trying to work out where it is from the signpost, must be very close to me!


Hi Jcred,

It is Elmfield which was on the corner opposite Carfax and Windsor County Girls School in 1949.  I went there in 1948 and this picture was taken by a school photographer.

I have a hunch that they have now pulled it down, but the roundabout by the long walk is still there, just as you go onto the Egham, Ascot, Winkfield roundabout depending which exit you take, ie if you are going to home farm or the Saville gardens, it is that corner there, the old road goes up to the hospital and the other road to the castle.

Hope I have confused the issue, but I cannot now remember the names of the roads except Alma road which was there somewhere.

We moved away in 1951 long time ago! Haven't been back for ages.

Rabbit B  ;D
Title: Re: Can I fix my scanner to preserve this picture?
Post by: PaulaToo on Friday 12 June 09 23:59 BST (UK)
I don't remember it at all, but I was only in the area for a few years in the 70s
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Saturday 13 June 09 00:07 BST (UK)
I don't remember it at all, but I was only in the area for a few years in the 70s

Hi Paula,

'Whata mistaka to maka' sorry I hadn't realized!

Rabbit B  ;D
Title: Re: Can I fix my scanner to preserve this picture?
Post by: jc26red on Saturday 13 June 09 00:08 BST (UK)
I do remember it, I was born about a 15 minute walk away ;D 

but a bit later than 1949!
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Saturday 13 June 09 00:17 BST (UK)
I do remember it, I was born about a 15 minute walk away ;D 

but a bit later than 1949!

Hi Jcred,

How lovely, I loved living in Windsor, it was an even more beautiful town in those days!

Small world isn't it!  So glad it is not forgotten. Is any of it still there??

Rabbit B  ;D
Title: Re: Can I fix my scanner to preserve this picture?
Post by: Rabbit B on Monday 15 June 09 13:19 BST (UK)
Rescan your photo at 300dpi and make sure you select best quality/no compression
Save your scan. Right click on the properties of the photo and see what it says, it should tell you 300dpi and xxxkb but it will than likely say x.xxMB!

Open your new scan in Irfanfiew 
Go to Image> Resize/Resample image
In the LEFT hand column
1. make sure Preserve Aspect ratio is checked
2. Alter the width, usually around 1000 pixels should result in a file under 500kb if scanned at 300dpi
3. press ok
DO NOT USE THE RIGHT hand column to make adjustments... it isn't accurate enough. Thats why we get sooooo many scans that are 10-50kb on here!

Go to file>save as
4. make sure "save quality" slider is right over to good!
5. rename the file
6. click save

now if you right click on the new file, check the new size, if it is around 480KB then that is brilliant!
n.b if the file is still over 500kb or very near, go back and resize the width down a little more and save as a new file again.

I would suggest you start a new thread to ask for a restore of your mums photo

I hope that helps, I know you want a good restore of your mums photo, which is why I'm trying to explain the difference between a good uncompressed scan at 300dpi and poorly compressed resized scan at 300dpi. There is a world of difference.

For examples of a good scan, take a look at the scans Terry Hastie has posted over the last couple of days, they are brilliant and super to work on and do not hurt the eyes.
Terry will now be able to print off all her restores very large and they will still be clear! ;)

Good luck

Hi folks,

Have kept these instructions most carefully, and I fear I am about to make a fool of myself once again!

I did as suggested and posted a scan on a separate thread at 300dpi but bearing in mind that the restorers like to have a bigger version I have been playing about, trying to understand this sizing lark!

Now the first thing to say is that my screen is not the same as the picture that was kindly posted to help me. The next problem is that when I had done three scans, the one I posted and one at 600 then one at 1200. I checked on the MS photo editor and despite the sizes having gone up they all said 300dpi  ???

So I opened them all in Irfanview and to my horror they now said  72 dpi.  I have been puzzling about his for ages.  They are Mega pixels!  Problem solved I think, but does anyone what a Mega pixel is??

I took the 1200 scan and have tried to resize it, I know it is too big, but I need to understand this thing! If it posts OK I have cracked it. if it doesn't oh well back to the drawing board.  But do please tell me if it is compressed?

Rabbit B  :-\
Title: Re: Can I fix my scanner to preserve this picture?
Post by: PaulaToo on Monday 15 June 09 13:38 BST (UK)
You're going to love me for this Rabbit,
but is that the photo you have tried to resize, there....
cos if it is,
Vista 72dpi
Irfanview 72dpi
GIMP 72 dpi
PhotoFiltre 72 dpi...

Think I'll go away and get dinner....

Dinner didn't help, it still comes out the same....