RootsChat.Com
General => Technical Help => Family History Programs, Tree Organisation, Presentation => Topic started by: basdfg on Saturday 06 September 08 13:44 BST (UK)
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I have brought and instilled proper roots magic.
I import my two gedcoms.
When i try to add people it says trial version limited to 50 people.
I am on vista 32.
Standard version.
And i have filled in the license number.
Thank you.
Going out now.
Will be back online at 6.00 pm tonight.
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Make sure your GECOM files are in a safe location and backed up before trying the following.
You need to uninstall Roots Magic.
Got to Add/Remove Programs in Control Panel.
It will be interesting to see whether there are two seperate entries for Roots Magic.
Once you have completed this, go to:
C:\Program Files and make sure the folder Roots Magic no longer exists. If it does then delete it.
Then go to:
C:\Documents and Settings\Your User Name.
Explore the hidden folders:
Application Data
Local Settings
Look for any folders called Roots Magic and delete them.
You may want to download a free copy of CCleaner if you do not already have one form:
http://www.ccleaner.com/
Click on the Registry button on the left hand column and run that to clean up your registry.
Also run the Cleaner to make sure everything has been removed.
Once all this has been done, re-install Roots Magic from disk. You may be prompted to re-register your copy of Roots Magic again. At this stage don't re-register until everything is working. Import your gedcom files and test everything first.
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Thanks.
Progames files will not delete.
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Thank You.
I reinstalled But it did not fix.
Then i went on roots magic website and checked there FAQ and the fix was there
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What was the fix, it may help others at a future date.
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It had not been registerd.
Thanks downside as well.
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You originally said you had entered the registration code so I don't understand.
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Well inside the dvd there is a number which i entered.
I had not registered it on there website.
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Thanks for letting me know.