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General => Technical Help => Topic started by: Frances on Thursday 18 November 04 14:50 GMT (UK)

Title: Choosing an Internet Service Provider
Post by: Frances on Thursday 18 November 04 14:50 GMT (UK)
Hi,

I have been doing some research with a view to connecting to Broadband. The only thing that I am unsure of is the monthly download limit. On one site it states that 1GB per month would only give 2 hours of surfing per day, is this correct?  I would like advice from some reasonably active posters who are already on Broadband what their limit is and do they find that they reach their monthly download quota and what happens if they do? I have seen quoted that you would be "restricted" when this happens, whatever that really means. Do any ISP's let you carry on but charge you more?

Any help or advice would be gratefully received.

Thanks, Frances
Title: Re: Advice on Broadband Limits Please.
Post by: Emjaybee on Thursday 18 November 04 17:42 GMT (UK)
My advice is to go for unlimted download.

1GB of data - which is equivalent to 200 music tracks or 20,000 web average pages.
Title: Re: Advice on Broadband Limits Please.
Post by: Wak on Thursday 18 November 04 19:15 GMT (UK)
I, too, would suggest that you go for unlimited broadband. You only have to download a few updates from Microsoft  and you've used it up.
It depends where you live but I am on NTL 300 kbps unlimited broadband for £17.99 per month and am highly pleased with it.
Title: Re: Advice on Broadband Limits Please.
Post by: Lloydy on Thursday 18 November 04 19:29 GMT (UK)
I am on Broadband with Wanadoo £17.99 per month

Online activity  Broadband Option 1   
Surfing 8 hours a day 
Sending photos by email 30 per week 
Receiving photos by email 30 per week 
Downloading music tracks 20 per week 
Sending emails without attachments 400 per week 
Receiving emails without attachments 400 per week
Watching videos 30 minutes per week 
Online gaming 1.5 hours per week 7 hours per week 35 hours per week
 
TOTAL 2GB / month

As you can see there are restrictions listed but because I don't meet the maximum amounts for any of them then it's fine for me and my family.

I have been very impressed with Wanadoo (they took over Freeserve), setting up the broadband was very quick and easy.  Highly recommended!!!!!!!!


Jan :D
Title: Re: Advice on Broadband Limits Please.
Post by: trystan on Thursday 18 November 04 19:43 GMT (UK)
We set up our vicar on Broadband about three weeks ago. His little eyes lit up lile lights on a Christmas tree when he saw how fast it was,  :o God bless him!

He's been set up on 2Gb bandwidth, and he does an incredible amount of research on it, and is on target for getting close to that limit. He then has a choice to upgrade package if he wants.

When choosing a broadband provider, some important questions to answer are:
Start off on the lower package, you can always move up with no penalty, and you can check your used bandwidth day by day. If you look at a lot of text based sites, then 2Gb or even 1Gb is a fair bit of traffic.

Trystan
Title: Re: Advice on Broadband Limits Please.
Post by: Jane Taubman on Thursday 18 November 04 19:57 GMT (UK)
One thing to make sure when comparing ISP's is to make sure they have a range of packages so you can trade up easily when you need too.

I have beening using Freeola for years for web hosting, email and dial up connection,  I now have an unlimited package,  but they also do limited ones as well. http://freeola.com/broadband//
Title: Re: Advice on Broadband Limits Please.
Post by: trish251 on Friday 19 November 04 08:50 GMT (UK)
My only advice would be DON'T choose a plan that charges for downloads over your monthly limit - you could pay big time (I don't know if these exist in UK - they do in Oz). The ones that simply slow your speed if you exceed the limits, I think are the best option.

My husband & I use the internet alot (although we don't download music or the like) and we use 2-3gb per month. Our plan slows down after 12gb / month - doubt we will ever get there. We can't "trade down" for 12 months - most plans seem to let you "trade up" anytime.

Trish
Title: Re: Advice on Broadband Limits Please.
Post by: Ticker on Friday 19 November 04 13:14 GMT (UK)
Hi Frances

Like Jan I'm on Wanadoo Broadband and on the basic package at £17.99.  Worth knowing though that they are not applying the limits at the moment - so if you go with them its certainly not worth paying more than the minimum at first.

Ticker
Title: Re: Advice on Broadband Limits Please.
Post by: Badger on Friday 19 November 04 13:18 GMT (UK)
Hi there,

There are a lot of packages around at the moment - One of the best is with plusnet....
http://portal.plus.net/my/mydiscount_info/landing_page.html?zWVl6A8AruuylVaHtkq2oY%2FiPypwfFXwjmYMBtf%2BvaU%3D

I would recommend that you go with an all inclusive one though then you get no nasty surprises etc.
Title: Re: Advice on Broadband Limits Please.
Post by: Frances on Friday 19 November 04 22:05 GMT (UK)
Thank-you all so much for all your help and advice. It is much appreciated, I do not want to sign up and be tied to an ISP for a year or more that is not right for me. Using your advice I will investigate further before making the final decision.

Many thanks again.  Frances
Title: I am being dumped again by my I.P
Post by: celia on Wednesday 12 January 05 23:15 GMT (UK)
Can anyone tell me is it normal to have had  four I.P in four and a half years or i am i just unlucky with them :( I had at one time thought once you settled on a I.P you had it forever.How green was i  ???
 number one was Freeserve cant remember  why i came off that. 2 Whsmithnet i liked that,unfortunately they sold us down the river to Breath they couldn't cope. Customers were lucky to get on the net twice a week. They crashed within a couple of weeks.I myself lost over hundred pounds not knowing that 12 months after the cut off they were still taking my money. Even though i cancelled twice before they vanished. Others had to close accounts to stop them. Today i had an mail from Virgin to tell me that they are changing there phone number in February. I was one of the few that are outside that number. I have 2 choices.Change to Pay as you go or find another provider. The first is no good for me. So i now have to find another one .I am not a happy bunny :-X because it means i have to have find all the websites i have my number on and change it ::) I have been looking at some providers but there are to many. I found Waitrose.com One.tel and tiscali. Any comments on these sites anyone ??? Or can anyone direct me to an I.P that isn't going to sack me ;)I have got till the 14th? of next month but as payment are taken before that i need to find a reliable I.P by the end of the month. Any advice appreciated.

Celia
Title: Re: I am being dumped again by my I.P
Post by: Hackstaple on Wednesday 12 January 05 23:19 GMT (UK)
I had a horrid service provider - no names no pack drill - but I have been with clara.net for some years and they are as near perfect as makes no difference. I pay them as part of my web site hosting package but you can have your email hosted by them for nothing at all or at most a nominal price :D
Title: Re: I am being dumped again by my I.P
Post by: Biker on Wednesday 12 January 05 23:20 GMT (UK)
Hello, I do sympathise.
Here is a good site.  Use the Service Providers, Rate, Compare etc.
I'm not sure if it is appropriate to mention names, but I would recommend my provider and know there are dodgy ones too.

http://www.adslguide.org.uk/

Best of luck
Jonathan
Title: Re: I am being dumped again by my I.P
Post by: Willow 4873 on Wednesday 12 January 05 23:29 GMT (UK)
Hiya Celia

I dont know what country your in but the UK IP providers seem to be pretty good from the ones I've used so far

You might be better signing up for the bigger names like AOL or BT (if you can get it) or even Blueyonder which I have been with for 3 years I know they might cost a bit more but at least you seem to have more come back and support than some of these 'fly by night ' companies that seem to surface alot

Hope you dont leave us again

Willow x
Title: Re: I am being dumped again by my I.P
Post by: Biker on Wednesday 12 January 05 23:32 GMT (UK)
All respect to willow but my advice would be to steer well clear of AOL as I have numerous friends who have had problems with them - lack of connection, poor connection speeds etc.
I used to be with BT and it was 'ok' but stroppy after-sales service and poor connection speeds intermittently on adsl.

I know others may have different experiences, but ... just my tuppence worth.

Jonathan
Title: Re: I am being dumped again by my I.P
Post by: Keith Bateman on Wednesday 12 January 05 23:42 GMT (UK)

 Today i had an mail from Virgin to tell me that they are changing there phone number in February. I was one of the few that are outside that number. I have 2 choices.Change to Pay as you go or find another provider.
Celia

Hi Celia

Not sure what difference having a new phone number to dial up makes? - I've been on Virgin for 7/8 years now and found them very good - now on broadband - but I have never been dropped off yet.

Cheers
Keith
Title: Re: I am being dumped again by my I.P
Post by: Willow 4873 on Wednesday 12 January 05 23:57 GMT (UK)
Always welcome anyones tuppence worth Jonathon but my point was that at least with the bigger names you have a bit of an advantage over the ones that seem to promise a lot and then dont deliver and vanish off the face of the earth

Maybe we should be more Americanised and sue anyone who doesn't deliver what they promise

and who has met yet anyone whos after delivery promise lived up to their pre-agenda spiel (not mentioning Tony Blair and every government that came before him) lol

Willow x
Title: Re: I am being dumped again by my I.P
Post by: trystan on Thursday 13 January 05 00:03 GMT (UK)
A friend  ;) told me "AOL have their own proprietary software for accessing the internet that can cause some problems to some users, and their very effective anti-spam systems can cause problems for websites [like this]  who send links for activations or notifications." Allegedly.

We have a little discreet advert at the top of RootsChat for an Internet Service Provider (http://portal.plus.net/my/mydiscount_info/landing_page.html?zWVl6A8AruuylVaHtkq2oY%2FiPypwfFXwjmYMBtf%2BvaU%3D)..(it appears after a while) .. we have used them for about four years now, and are very pleased with them. But there again we're biased because we want to make our 50 pence commission to go towards running RootsChat.
Title: Re: Choosing an Internet Service Provider
Post by: Steve Ley on Thursday 13 January 05 00:13 GMT (UK)
i have been on NTL for a few years and am very happy with them. If you want to be able to keep the same e-mail address why don't you get a free one from Yahoo or Hotmail etc ?

Steve
Title: Re: Choosing an Internet Service Provider
Post by: Willow 4873 on Thursday 13 January 05 00:17 GMT (UK)
Thats true had my yahoo name of willow4873 for about 4 years now - all hail to Yahoo! and in that time had about 4 IP providers and always managed to pick it back up again

Willow x
Title: Re: Choosing an Internet Service Provider
Post by: Kooly on Thursday 13 January 05 00:24 GMT (UK)
Hi All,

So glad im on Karoo..........
Title: Re: Choosing an Internet Service Provider
Post by: celia on Thursday 13 January 05 15:32 GMT (UK)
Re My Provider Dumped me. Hi My Topic got Highjacked  ;D hope you find me :)Thank you Hacksaple,Johnathan,Willow, & Keith for your input.I will have a look at the various sites mentioned. Johnathan have no fear you are on broadband,the cut of seems to be for  the 24 Seven service only.

Celia 
Title: Re: Choosing an Internet Service Provider
Post by: Frances on Thursday 13 January 05 16:16 GMT (UK)
Hi Celia,

Don't worry everyone that had posted on the thread would have received notification when Trystan merged the two topics.

Best of Luck in your ISP problem.

Frances