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Census Lookups General Lookups => Census Lookup and Resource Requests => Census and Resource Discussion => Completed Census Requests => Topic started by: wayfareralone on Thursday 29 November 07 18:57 GMT (UK)
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After a lot of 'technical problems' for the last several days, Ancestry seems to have completely lost the plot tonight!
Anyone else having problems?
Way
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Yes
Gobbo
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I can't access either Ancestry.Com or Ancestry.Co.Uk.
Regards
William Russell Jones
Cefn Mawr
Wrexham.
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Now seems to be back online ... although slower than usual
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Is this a common with Ancestry now?
I can access the census though for the last two day's can not seem to view the Bt phone books that are updated...
I keep getting error and a small yellow triangle on the left corner of the page any ideas what this is folks?
Many thanks :)
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Hi
I cannot reproduce your problem. The phone books have just worked OK for me. You might need to just try twice or press your reset button.
Little yellow triangles often signify that Ancestry has an alternative name to the one shown in the index.
Good luck
Gobbo
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I will have another try Gobbo..
Thank you :)
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Thank you for your info!
Pleased to say it worked pressed the refresh button on the page twice to get it to work :)
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seems your not the only one having problems, >:( after not being to get onto the site all week, now all iI get is person not found, ;) I tried one that I already had its the same, refeshed twice still the same :-\
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Hi
They got a lot of press publicity for the phone books about a fortnight ago and things have gone slowly or wrong rather frequently since. I think demand must be overloading their servers and you will have to just do the Robert the Bruce thing and try, try again!
The other problem that affects most sites, not just ancestry, is that there is a lot of publicity for sites that stream video and connection is noticeably more difficult just after school is out and also in the evening when America is waking up. You may find things easier early in the day when the teenagers are in bed or at school.
Good luck
Gobbo
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I've had a lot of problems this week. Can't get through, or when I do a search, I get through to the wrong census page.
meles
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Hi
Yes. what I forgot to say in my previouswas that you probably share your internet connection with up to 50 others and if a few of them are trying to download videos you will all end up losing connections. It may not be entirely the fault of ancestry.
Good luck
Gobbo
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I've had a lot of problems to with ancestry UK >:(
try one search and message back is try again later maintenance problems,
I do another search and the wrong page comes up ???
talk about frustrating, I've got ancestors to find,
at this rate I'll be added to their database
Sue :'( :'(
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wednsday-problems for the last 3 days-this is NOT what i paid for!!
bigger problm however re Ancestry--putting it on new post--GETTING IT OFF
Sally--can u tell I am very cross.
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It is not working at all well this evening. I tried to do a three year search of the BMD births index and was told (wrongly) that I was not connected. I could not get the list up even when I clicked refresh. I was about to give up and then tried to search in just one year. Mirabile dictu here was an index showing the four quarters and I was able to view three of the film pages without trouble. However, on first go the Apr-Jun page would not display at all but by the time I had looked at the other three it was willing to show itself. Not very good service!
Commiserations
Gobbo
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Well quite, not good service. All sites have off moments--I wouldn't mind if it was an occasional problem, or if I got a sensible"message"-but being told I am off-line, is just irritating- i waste so much time checking other stuff and switching off the hub etc--- I am not a techie-- just confused cross!!