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General => The Common Room => Topic started by: trystan on Wednesday 10 October 07 07:45 BST (UK)

Title: Apologies - RootsChat Outage
Post by: trystan on Wednesday 10 October 07 07:45 BST (UK)
Our apologies, but but to technical problems RootsChat has been down since last night.

There may be continued intermmittent outages over the next few days, but we will try and keep these as short as possible.

Thank you for being so patient.  ;)

Trystan
RootsChat Caretaker
Title: Re: Apologies - RootsChat Outage
Post by: Kazzaqld on Wednesday 10 October 07 07:47 BST (UK)
Thank you for your hard work fixing it Trystan - we Antipodeans were in withdrawal all day!  ;)
Title: Re: Apologies - RootsChat Outage
Post by: Robert Coble on Wednesday 10 October 07 07:49 BST (UK)
YUP YUP  thats we all was there Kazza but in now.
Title: Re: Apologies - RootsChat Outage
Post by: Christopher on Wednesday 10 October 07 07:50 BST (UK)
Thanks for keeping us in the picture Trystan 8)
Title: Re: Apologies - RootsChat Outage
Post by: Ruskie on Wednesday 10 October 07 07:51 BST (UK)
Hoorah! I thought it was just me!

I tried to get on at about 8am Eastern Australian Time, tried throughout the day at have just this minute at 4.45pm got on. I've had a rootschatless day.

These things happen. Thanks for letting us know Trystan!
Title: Re: Apologies - RootsChat Outage
Post by: Kate NZ on Wednesday 10 October 07 07:52 BST (UK)
Many Thanks Trystan didnt know how I was going to cope  ;D
Cheers KateNZ
Title: Re: Apologies - RootsChat Outage
Post by: sarra on Wednesday 10 October 07 07:56 BST (UK)
Trystan,
Thanks for letting us  Aussies know.  I have been trying on and off since this morning.
I feel much better now knowing there is nothing wrong with my Computer.
Sarra :) :)
Title: Re: Apologies - RootsChat Outage
Post by: Tephra on Wednesday 10 October 07 08:09 BST (UK)



I got on first thing this morning to a new format then it all went haywire ......... was it something to do with the format which caused the problem??


Barbara
Title: Re: Apologies - RootsChat Outage
Post by: Gadget on Wednesday 10 October 07 08:12 BST (UK)
Pretty - blue,grey and white - very sophisticated and cool but it said 'Database error - contact an Administrator'  :-\
Title: Re: Apologies - RootsChat Outage
Post by: Tephra on Wednesday 10 October 07 08:15 BST (UK)



Oooooh, mine didn't .......... just the pretty blue and white with a completely different way of displaying the topics.

Barbara
Title: Re: Apologies - RootsChat Outage
Post by: kerryb on Wednesday 10 October 07 08:16 BST (UK)
Thanks for letting us know Trystan  ;D

I missed it though I went to bed early!

Kerry  ::)
Title: Re: Apologies - RootsChat Outage
Post by: nanny jan on Wednesday 10 October 07 08:18 BST (UK)
Phew I thought I'd done something wrong!   Thanks for keeping us informed Trystan.


Nanny Jan
Title: Re: Apologies - RootsChat Outage
Post by: miagre1 on Wednesday 10 October 07 11:01 BST (UK)
Thanks for that Trystan.  :)

I think you just wanted RC back on line so we can wish you happy Birthday next Wednesday.   ;D ;D

Don't know how 138 candles will fit on a cake though  ::)

George
Title: Re: Apologies - RootsChat Outage
Post by: Elizabeth Revel on Wednesday 10 October 07 11:08 BST (UK)

We all take our access to Rootschat for granted so feel dismay when the familiar becomes unavailable. Sorry to know that there are problems with the nuts and bolts Trystan. Thank you for sharing the news and for all the unsung effort you and others put in on our behalf.

Beth
Title: Re: Apologies - RootsChat Outage
Post by: JAP on Wednesday 10 October 07 11:25 BST (UK)
We all take our access to Rootschat for granted so feel dismay when the familiar becomes unavailable. Sorry to know that there are problems with the nuts and bolts Trystan. Thank you for sharing the news and for all the unsung effort you and others put in on our behalf.
Beth

Bravo, Beth!!

And many many thanks to Trystan for being so kind and courteous as to give an explanation!  I was certainly feeling a tad deprived when RC wouldn't come up earlier today Antipodean time  :'(  Trystan & Sarah, sorry that we are so dependent on our RC daily fix  ;D

Again, many thanks indeed.

JAP
Title: Re: Apologies - RootsChat Outage
Post by: ozlady on Wednesday 10 October 07 11:32 BST (UK)
Oh dear!! I'll have to apologise to Telstra!! 
Title: Re: Apologies - RootsChat Outage
Post by: Jayson on Wednesday 10 October 07 11:51 BST (UK)
For me, losing Rootschat, even for an hour, is like having life support terminated. ;D I need help! A clinic perhaps? ;D Jayson
Title: Re: Apologies - RootsChat Outage
Post by: Keith Sherwood on Wednesday 10 October 07 12:07 BST (UK)
I already attend that clinic, Jayson...!
keith
Title: Re: Apologies - RootsChat Outage
Post by: Jayson on Wednesday 10 October 07 12:13 BST (UK)
Phew! I'm not alone then?  ;D
Title: Re: Apologies - RootsChat Outage
Post by: trish251 on Wednesday 10 October 07 12:32 BST (UK)
Thank you for your hard work fixing it Trystan - we Antipodeans were in withdrawal all day!  ;)


Me too - I was emailing where I could to find out if I was alone in my misery. Many thanks for the message

Trish
Title: Re: Apologies - RootsChat Outage
Post by: karenlee on Wednesday 10 October 07 12:33 BST (UK)


And me too..... many thanks for letting us know what was going on Trystan.   It must make you really chuffed to see how many lives you enrich each day with your site..... we'd be lost without it.

Cheers
Karenlee
Title: Re: Apologies - RootsChat Outage
Post by: Jamys on Wednesday 10 October 07 12:42 BST (UK)
Screamin abdabs or what!!! nearly went back on the fags!!!
Title: Re: Apologies - RootsChat Outage
Post by: deeiluka on Wednesday 10 October 07 13:04 BST (UK)
I already attend that clinic, Jayson...!
keith

And I should attend that clinic!  ;D

.....dee
Title: Re: Apologies - RootsChat Outage
Post by: Berlin-Bob on Wednesday 10 October 07 13:11 BST (UK)
Unfortunately the only cure for this particular malady:

      RootsChat Withdrawal Symptoms (RWS)

      is .........  RootsChat  ;D

unless you go for the really drastic cure: give up genealogy  :o
Title: Re: Apologies - RootsChat Outage
Post by: BettyofKent on Wednesday 10 October 07 13:13 BST (UK)
 :o :o :o :o :o Give up Genealogy :o :o :o :o :o :o
What a dreadful suggestion :o :o :o

 ;D
Betty
Title: Re: Apologies - RootsChat Outage
Post by: adee7 on Wednesday 10 October 07 13:40 BST (UK)
BOB, YOU'RE KIDDING, RIGHT???

I couldn't do that.        I'm glad that this notice was posted because I like others thought the problem was my computer or something technical that I couldn't deal with.

WHEW!! :)

Kathleen
Title: Re: Apologies - RootsChat Outage
Post by: Tephra on Wednesday 10 October 07 13:43 BST (UK)



C'mon tell the truth ............. Sarah was chasing Trystan round the table again and tripped over the plug .........it took them ages to find out the problem .............!!!!


Barbara
Title: Re: Apologies - RootsChat Outage
Post by: lesleyhannah on Wednesday 10 October 07 13:47 BST (UK)
Thanks for letting us know, Trystan. The message I got was something along the lines that there were so many people using the site they couldn't let me in

. . . I felt like the only kid not invited to the party - imagined you all having a great time, and I'd never know . . .

Like being 16 all over again!

so glad to be back in.

Lesley
Title: Re: Apologies - RootsChat Outage
Post by: Taidquest on Wednesday 10 October 07 13:52 BST (UK)
just glad rootschat is back, ;D was feeling like this :'(
but hoped it was temporary.well done admin' a.k.a trystan,sarah
and all who help to keep rootschat up and running. :)
Title: Re: Apologies - RootsChat Outage
Post by: MarieC on Wednesday 10 October 07 14:09 BST (UK)
Thanks for letting us know, Trystan - saves a lot of people from going quite berserk!!!  ::) ::) ::)

Bob!!!  Wash your mouth out!!  :o :o  Give up genealogy - no way!!  Where is that clinic, please?  I'm getting palpitations just at the mere idea of no more genealogy, no more Rootschat!!

MarieC
Title: Re: Apologies - RootsChat Outage
Post by: geniecolgan on Wednesday 10 October 07 14:16 BST (UK)
Thanks for the service update and the debugging job Trystan  :-*

I was like a baby whos rattle had been taken away  ;D
Title: Re: Apologies - RootsChat Outage
Post by: Keith Sherwood on Wednesday 10 October 07 14:47 BST (UK)
I must say that I misread the title of the thread, when I first spotted it, as:
"Rootschat Outrage".
Thought we'd done something terrible to the World, for a moment or two...
keith
Title: Re: Apologies - RootsChat Outage
Post by: KarenM on Wednesday 10 October 07 14:55 BST (UK)
I must say that I misread the title of the thread, when I first spotted it, as:
"Rootschat Outrage".
Thought we'd done something terrible to the World, for a moment or two...
keith

Me too  ;D

Karen
Title: Re: Apologies - RootsChat Outage
Post by: cazza59 on Wednesday 10 October 07 14:56 BST (UK)
Well I'm really pleased to see I wasn't the only one feeling like a lost soul today.  It was like I had lost a limb and to think I'm going on holidays for 3 weeks and won't have access to roots...how on earth am I going to cope  :o :o :o

Caz
Title: Re: Apologies - RootsChat Outage
Post by: lynnesl0t on Wednesday 10 October 07 22:29 BST (UK)
 ::) I thought I had done something wrong !!! LOL
Glad we are all back ok!!!!  8)
Title: Re: Apologies - RootsChat Outage
Post by: Lydart on Wednesday 10 October 07 22:51 BST (UK)
AHA !    Just seen the explanation ! 

I thought it said 'OUTRAGE' !!

You can now see how many people feel totally bereft once RC is 'out' ! 

Thanks for all the good work, Trystan and mods !
Title: Re: Apologies - RootsChat Outage
Post by: trystan on Wednesday 10 October 07 23:14 BST (UK)
Thanks for all your messages of support, and of those missing RootsChat when we are offline - it makes it so worthwhile!

My apologies again for the downtime - next time I'll try not to uplug it by mistake when I'm vacuuming the house (Sarah would wish!  ::) )
Title: Re: Apologies - RootsChat Outage
Post by: Lydart on Wednesday 10 October 07 23:15 BST (UK)
You know how to use the VACUUM ??   

My goodness, I hope Sarah realises what a gem she has, Trystan !
Title: Re: Apologies - RootsChat Outage
Post by: liverpool annie on Wednesday 10 October 07 23:18 BST (UK)


Don't believe him Lydart .... he lies like a rug !!  ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D
Title: Re: Apologies - RootsChat Outage
Post by: trystan on Wednesday 10 October 07 23:20 BST (UK)
Well.... no I've just heard the vacuum - not sure what Sarah is doing with it really - she sort of strokes the carpet with it, I'm just guessing it's a way of pushing the mice out of the way.
Title: Re: Apologies - RootsChat Outage
Post by: karenlee on Wednesday 10 October 07 23:21 BST (UK)


Next thing you know he'll be blaming Tux the penguin for the problems. ;D ;D

Karenlee
Title: Re: Apologies - RootsChat Outage
Post by: Lydart on Wednesday 10 October 07 23:23 BST (UK)
I found a dead and very smelly shrew inside the sofa bed today ... our cat catches them, brings them inside, and then lets them go ...

Sorry ... off topic !
Title: Re: Apologies - RootsChat Outage
Post by: Gadget on Wednesday 10 October 07 23:29 BST (UK)
Watch out, he's going to change the fuse any minute now  :)
Title: Re: Apologies - RootsChat Outage
Post by: bennett on Thursday 11 October 07 00:10 BST (UK)
Thanks for the update Trystan, ;D
it was like bees round a honey pot,
buzzing everywhere,
usually when my phone rings,friends say hello,blah blah,social niceties etc,
but last night it was,
Hello,I cant get on Rootschat, can you?
talk about a buzzzzzzzzz, flapping their wings .lol!!!
Hope things are sorted out now.

Bennett
Title: Re: Apologies - RootsChat Outage
Post by: LizzieW on Thursday 11 October 07 01:05 BST (UK)
Thanks for the update, I just assumed it was my computer.

Liz
Title: Re: Apologies - RootsChat Outage
Post by: Christopher on Thursday 11 October 07 01:52 BST (UK)
I must say that I misread the title of the thread, when I first spotted it, as:
"Rootschat Outrage".
Thought we'd done something terrible to the World, for a moment or two...
keith

You may be closer than you realise with that statement, Keith.

There are so many sites containing online genealogical data that genealogical tourism is dying a slow death. See my post in reply to Moira's on the  Armagh Ancestry thread  (http://www.rootschat.com/forum/index.php/topic,246509.new.html#new) which contains an article referring to the death of genealogical tourism in Ireland. It's a bit like the shrew found by Lydart.

I found a dead and very smelly shrew inside the sofa bed today ... our cat catches them, brings them inside, and then lets them go ...

Sorry ... off topic !

Well maybe it's a related topic as you couldn't log on to RootsChat, Lydart 8)

Christopher
Title: Re: Apologies - RootsChat Outage
Post by: kassie on Thursday 11 October 07 03:36 BST (UK)
Thanks Trystan,

Where would we be without Rootschat?

cheers

Kassie
Title: Re: Apologies - RootsChat Outage
Post by: J.J. on Thursday 11 October 07 04:52 BST (UK)
 Thanks Trystan  ;D I thought it was just Annie answering a hundred
postings all at once  ;D

 ::)  :P  *AHEM*...ok. I admit it...I read it as outrage as well )

I like the new search page, Trystan, although I'm not sure it has sped up things up at all...but the categories should prove to be very efficient  I should think...

J.J.
Title: Re: Apologies - RootsChat Outage
Post by: Gadget on Thursday 11 October 07 07:58 BST (UK)

I like the new search page, Trystan, although I'm not sure it has sped up things up at all...but the categories should prove to be very efficient  I should think...

J.J.

 J.J. Have you got a new Search page? It looks the same to me.

I feel deprived  :'(

I think Trystan might have taken out the preliminary page which is great  :D
Title: Re: Apologies - RootsChat Outage
Post by: Tephra on Thursday 11 October 07 09:40 BST (UK)



It's just the advanced search page Gadget, like you say, the preliminary search has gone.


Barbara
Title: Re: Apologies - RootsChat Outage
Post by: J.J. on Thursday 11 October 07 13:36 BST (UK)
There you go, I've never taken the time to search through the advanced search page  ;D haha ... But then the search always worked fine just the way it was until lately...so never had a need...What a busy site this has become!
J.J.
Title: Re: Apologies - RootsChat Outage
Post by: MaryA on Thursday 11 October 07 13:57 BST (UK)
Thanks for letting us know Trystan.  Whatever you did while it was down it definitely seems to have speeded things up so it seems to have been worthwhile.

We do appreciate all the hard work you and Sarah have done to give us this site, like others I don't know what we'd do without our daily fix.

Best wishes
Mary
Title: Re: Apologies - RootsChat Outage
Post by: kerryb on Thursday 11 October 07 14:54 BST (UK)
I second that Mary!   ;D

If we moan and groan and whinge, we don't mean it, we just need our daily fix of rootschat and we do appreciate all your hard work to keep us in the habit!!!!! ;D

Kerry

PS  I remember the advanced search page, I think I used it once a long time ago.  ::) ::)
Title: Re: Apologies - RootsChat Outage
Post by: Gadget on Thursday 11 October 07 15:30 BST (UK)
Funny - I always use the Advanced search, it's quicker if you know the boards that you need to search on. Ordinary search used to take ages  :)

All this  whinging that we do is just withdrawal symptoms. Maybe we can get a repeat prescription from our GPs  :D

Gadget
Title: Re: Apologies - RootsChat Outage
Post by: kerryb on Thursday 11 October 07 16:16 BST (UK)
Ok Gadget, so you like advanced, I like the quick fix!!!!!! ::) ::) ::)  I have to say though, the Advanced looks much more sensible but then why would I want to be sensible.

Sorry silly mood  ;D

I bet a repeat prescription for Rootschat would be better than my repeat prescriptions anyday  ::)

Kerry
Title: Re: Apologies - RootsChat Outage
Post by: MarieC on Friday 12 October 07 09:13 BST (UK)
Yes, Kerry!  Keep you interested, challenged and the grey matter ticking over.  Only problem is it's rather a sedentary habit!  :o :o

MarieC
Title: Re: Apologies - RootsChat Outage
Post by: Lydart on Friday 12 October 07 10:21 BST (UK)
Someone could make a fortune selling exercise bikes with a laptop welded onto the handle-bars !
Title: Re: Apologies - RootsChat Outage
Post by: MaryA on Friday 12 October 07 10:32 BST (UK)
Someone could make a fortune selling exercise bikes with a laptop welded onto the handle-bars !

Put my name on the list for one of those  ;D ;D
Title: Re: Apologies - RootsChat Outage
Post by: MarieC on Friday 12 October 07 10:35 BST (UK)
And mine!!  ;D ;D

MarieC
Title: Re: Apologies - RootsChat Outage
Post by: kerryb on Friday 12 October 07 10:37 BST (UK)
Me too!   But I'd like to move PC and bike down to the kitchen next to fridge and I would never have to move again  ;D ;D ;D ::) ::)

Kerry
Title: Re: Apologies - RootsChat Outage
Post by: Lydart on Friday 12 October 07 10:39 BST (UK)
Er ... um .... how can I put this politely ?   

Wouldn't you need the bathroom occasionally ??
Title: Re: Apologies - RootsChat Outage
Post by: kerryb on Friday 12 October 07 10:40 BST (UK)
Lydart

I was being polite and being like a soap opera and not mentioning that but ok yes I would ::) ::) ::) ;D ;D ;D ;) ;)

Kerry
Title: Re: Apologies - RootsChat Outage
Post by: MaryA on Friday 12 October 07 10:43 BST (UK)
You mean you couldn't fashion a bucket of some sort underneath the bicycle? shame on you  ;D ;D
Title: Re: Apologies - RootsChat Outage
Post by: kerryb on Friday 12 October 07 10:47 BST (UK)
Now there's a thought!  ;D

Kerry
Title: Re: Apologies - RootsChat Outage
Post by: Lydart on Friday 12 October 07 11:16 BST (UK)
OFF  TOPIC !!!! 
Title: Re: Apologies - RootsChat Outage
Post by: J.J. on Monday 15 October 07 15:40 BST (UK)
Someone could make a fortune selling exercise bikes with a laptop welded onto the handle-bars !
;D This from the topic stray!  ;D

Well, I've found if you can talk about it, it can be done...Hubby says wouldn't a little table frame be ever so neat? All your photos could be uploaded and they just play over again so that you only need the one frame....
and there one now sits on a friend's table...because someone's taken the idea to the bank...quick Lydart! Make the thing! ( ...eeeoooo...sans bucket.... :P)
Title: Re: Apologies - RootsChat Outage
Post by: sarra on Tuesday 16 October 07 00:01 BST (UK)
I like the idea of the bike - BUT it would need to have a very comfy seat. Not one of the ordinary bike seats that are most uncomfortable.  :) :)
Sarra ;D
Title: Re: Apologies - RootsChat Outage
Post by: Little Nell on Tuesday 16 October 07 13:28 BST (UK)
Ladies & Gents,

We seem to have travelled rather a long way from the original subject - for the moment, discussion is closed.  ;)

Nell