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General => Technical Help => Topic started by: wrjones on Sunday 05 August 07 22:28 BST (UK)

Title: Supanet?
Post by: wrjones on Sunday 05 August 07 22:28 BST (UK)

Does anyone else have Supanet as their ISP?

Regards
William Russell Jones
Cefn Mawr
Wrexham.

Title: Re: Supanet?
Post by: GRBate on Monday 06 August 07 21:34 BST (UK)

Not personally, but I've set up routers and home networks for a couple of people who use it. They seem more or less OK. Don't like their restriction on email addresses to just 5, though.

Personally, I use Freedom2Surf and have found them to be good.

Graham

Title: Re: Supanet?
Post by: wrjones on Tuesday 07 August 07 00:10 BST (UK)

Many thanks for your reply Graham,and I was looking for a reason why we had no Email this weekend!I found out this morning when their Helpline resumed at 9'O'Clock,that it was down due to maintainence.

Regards
William Russell Jones
Cefn Mawr
Wrexham.

Title: Re: Supanet?
Post by: GRBate on Tuesday 07 August 07 09:55 BST (UK)

Commiserations.
Did they tell you beforehand?
I'd complain like @@@!*! if I were you.

Email should never be down from an ISP. Its perfectly possible to have dual-redundant servers, to upgrade one set, swap over almost instantaneously and resume without anyone noticing.

A system I designed 25 years ago could do it (except that was monitoring two nuclear reactors, not distributing a load of spam), so why not now?

 If they do it again, get a real ISP!

G