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General => Technical Help => Topic started by: Wendi on Saturday 10 June 06 13:47 BST (UK)

Title: Changing security suppliers ?
Post by: Wendi on Saturday 10 June 06 13:47 BST (UK)
My Norton is due for renewal, and having had probs with it during the last year was considering downloading Kaspersky Internet Security 6.0, instead.

Two questions for your comments please,

Would it be sensible to remove Norton prior to downloading Kaspersky, and if so, do I just use the uninstall, or will bits of Norton be lurking elsewhere?

Does the whole idea fill you with dread, and you have a better idea ?

My piece of kit is V important to me, I'm aware that there are a lot of good, free, antivirus & firewalls out there, but being a computer dumb dumb, thought it would be better to pay for an all in package, that would (hopefully) run itself  :)

Wendi

Title: Re: Changing security suppliers ?
Post by: Ticker on Monday 12 June 06 19:05 BST (UK)
Hi Wendi

In my experience you should definitely uninstall Norton BEFORE trying to install any other system.

I use Grisoft's AVG free antivirus system with which I have had no problems - you can download it yourself from http://www.grisoft.com/doc/1

Best wishes

Ticker

Title: Re: Changing security suppliers ?
Post by: KDQ on Monday 12 June 06 20:17 BST (UK)
Hi Wendi... just thought I'd say that I second what Ticker says ..I've used AVG now for the past 4 years and have never had a problem/virus  - you can also set it to automatically update which is a great feature.  It is free which is a bonus.  The AVG menu is very easy to navigate also and very easy to use also.    To uninstall Norton - I believe from memory there will be an 'uninstall' option when you open the folder you have saved Norton in originally....

Best of luck and kind regards, Karen
Title: Re: Changing security suppliers ?
Post by: Wendi on Monday 12 June 06 20:39 BST (UK)
Thank you both for your replies, I will be taking your advise. 

Does Grisoft's system give me everything I need, firewall as well? - I really don't understand all this terminology   ::)

Wendi  :D
Title: Re: Changing security suppliers ?
Post by: KDQ on Monday 12 June 06 21:06 BST (UK)
wendi ... I'm no techy but can tell you that avg free edition does not include a firewall... you could try zonealarm as a firewall......kind regards, Karen
Title: Re: Changing security suppliers ?
Post by: Ticker on Monday 12 June 06 21:53 BST (UK)
Wendi

I use Windows XP and its built in firewall seems to meet my needs.  Are you using XP?

Best wishes

Ticker
Title: Re: Changing security suppliers ?
Post by: Wendi on Monday 12 June 06 22:01 BST (UK)
Thank you Karen  :)

Ticker I do use XP, and obviously I did not know it had a firewall built into it  ;D  I just knew that you needed both.

So I will uninstall my Norton and install Grisoft and stop worrying.  But seriously, thank you for your time and advise.

Wendi
Title: Re: Changing security suppliers ?
Post by: downside on Tuesday 13 June 06 01:52 BST (UK)
I think this thread should be merged with Bodger's topic but in the meantime here is the link explaining the differences in what certain products do.

http://www.rootschat.com/forum/index.php/topic,162202.0.html

downside
Title: Re: Changing security suppliers ?
Post by: bodger on Tuesday 13 June 06 08:23 BST (UK)
Hi. downside, & others. I use Windows XP, and following " dowside's " link i installed Avast!, free home kit, very simple and already it's working well, i also have , spybot, and i notice when using  other Gene Related site, it informs we that it has blocked some thing each time i click on to another page, this can be annoying  when navigating, can this function be dis-enabled, ie just the pop ups, not the search & hold ? bodger
Title: Re: Changing security suppliers ?
Post by: Michael72. on Tuesday 13 June 06 19:04 BST (UK)

You could also try Outpost Firewall...it's free and does a brilliant job.....Zone Alarm is a bit resource hungry...

You can get it here:-


        http://www.majorgeeks.com/download1056.html


Michael72.
Title: Re: Changing security suppliers ?
Post by: Wendi on Tuesday 13 June 06 21:25 BST (UK)
Hi downside  :D :D , being an oldtimer I had actually read bodger's post prior to posting (having been kicked into shape by the oldies) but decided that mine was not  quite , answered by his question, but I do agree that they were near, in content.

Hi bodger - hope we are holding hands with the info  :D

Thanks Michael72 I appreciate the thought, but I'm a non geek  ::)

Wendi

Title: Re: Changing security suppliers ?
Post by: Lloydy on Tuesday 13 June 06 21:53 BST (UK)
Hi Wendi

In my experience you should definitely uninstall Norton BEFORE trying to install any other system.

I use Grisoft's AVG free antivirus system with which I have had no problems - you can download it yourself from http://www.grisoft.com/doc/1

Best wishes

Ticker



I too have downloaded AVG, and although it is working just fine, I keep getting a warning that it's only a trial and after so many days I will have to buy the full product.

Have you paid for yours Ticker, or are you able to always use it for free?

Jan
Title: Re: Changing security suppliers ?
Post by: Michael72. on Tuesday 13 June 06 22:17 BST (UK)

 ;D ;D ;D..You've downloaded the Pro Version  Lloydy...

Uninstall it and look for the FREE version.....to be quite honest there is little difference between the two...(only money).. ;D


Regards, Michael72.
Title: Re: Changing security suppliers ?
Post by: Alby on Tuesday 13 June 06 22:38 BST (UK)
I used to use Norton but although good found it slowed my PC down a lot especially boot up times it runs in the background and takes up a lot of working memory, fortunately my broadband provider supplies a complete live protection package including antivirus, spyware, pop, up privacy and parental controls and so far has worked brilliantly.
PS beware I recently got a virus from an email pretending to be from one of my trusted sources that once opened disabled my anti virus of the time ( norton) making really had to get rid of
Title: Re: Changing security suppliers ?
Post by: acorngen on Tuesday 13 June 06 23:52 BST (UK)

 ;D ;D ;D..You've downloaded the Pro Version  Lloydy...

Uninstall it and look for the FREE version.....to be quite honest there is little difference between the two...(only money).. ;D


Regards, Michael72.

Actually there is a fair difference between the two.  For example the pro version updates far quicker than the free version.  Secondly the paid version as many mirror sites for updating the definitions whereas the free one as only one which does on occasions cause problems when there as been some down time.  Personally I use AVG but I don't feel secure with it. In fact I have twice had to remove viruses that it as let through the door but these were fairly new ones. 

The other problem I have found with AVG is its constant false positives especially in programs such as the Java Virtual machine.  This can be sorted by unicking the Heuristics scan though.

As for Windows Firewall mentioned elsewhere.  It is not as good as one would believe.  I have managed to get access to a friends pc when running windows firewall ( yes with his permission) and there are far to many loop holes in it to be secure.  I would suggest Zone Alarm as a free one but if you have the cash spare a good hardware firewall is the business. 

I think on that point I will hush up because it is going to get far to technical for every day users.  One final thing though for those of us using XP it is advisable to allow the pc to update the windows security automatically which will close one or two loop holes as and when Microsoft accept they are there

Rob
Title: Re: Changing security suppliers ?
Post by: downside on Wednesday 14 June 06 00:00 BST (UK)
Hi Wendi

Alby has highlighted someing called 'phishing' (pronounced fishing) in which you receive an email from a respectable company like a bank and it asks you to enter your PIN number/password and other details.  Usually they say they are contacting you from the banks Security Department.  In general nothing can protect you from this except common sense.  If it comes from a bank where you do not have an account then it is wise to be suspicious.  If it comes from your own bank then you have to resist the temptation in replying to it because logically your bank already knows your PIN number or password.

ANTI-SPYWARE.  If you have Internet Explorer then you probably have Windows Defender running on your system.  You might want to download Spybot Search & Destroy and run it from time to time as a stand alone program just to see it picks-up anything Defender leaves behind.  Since they are both free (in the true sense of the word) then you have nothing to lose by having both of them on your system.  Windows Defender runs all the time though, so it is using up resources, memory and processor time.

INTERNET SECURITY.  Although Internet Explorer has a built in firewall it doesn't actually prevent websites trying to access your PC.  Zone Alarm has been mentioned, it is resource hungry, but it is free and reliable.

ANTIVIRUS.  I too use Norton AntiVirus and I did renew my subscription last time around.  It seems to be getting more expensive every year.  If you do not renew your subscription Norton flashes up reminders (intimidating messages)on a daily basis until you do renew.  I suppose we are all trying to get something for nothing but someone, somewhere has to be paid for writing and providing antivirus ware.  As long as you stay out of dodgy websites and don't open suspicious emails you might be lucky and not get an infection.  I can't recommend an alternative to Norton or Mcaffee as I haven't tried any of the free ones.  I'll keep an eye on this space though when my subscription comes up for renewal later this year.

downside
Title: Re: Changing security suppliers ?
Post by: Lloydy on Wednesday 14 June 06 10:28 BST (UK)

 ;D ;D ;D..You've downloaded the Pro Version  Lloydy...

Uninstall it and look for the FREE version.....to be quite honest there is little difference between the two...(only money).. ;D


Regards, Michael72.

Thank you very much Michael :D  I'm off to look for the FREE version now ;D

Jan
Title: Re: Changing security suppliers ?
Post by: Ticker on Wednesday 14 June 06 19:58 BST (UK)
Hi Jan

Try http://free.grisoft.com/doc/2/lng/us/tpl/v5

Best wishes

Ticker
Title: Re: Changing security suppliers ?
Post by: Lloydy on Wednesday 14 June 06 20:19 BST (UK)

Thanks Ticker ;)

All installed and working fine!!

Jan
Title: Re: Changing security suppliers ?
Post by: Wendi on Wednesday 14 June 06 21:28 BST (UK)
Hi all, and thanks for the in depth answers, I appreciate them all  :)

Rob, my eyes started to glaze  ;) but I did read on !!! what would you call "good hardware firewall” I do have my Windows set to update my windows security on auto – in essence I try to do everything I know of – the prob is knowing about it in the first place   ::)

Downside, don’t worry I avoid phishing mail to the detriment of my friendships LOL…..I did Spybot, but actually found Microsoft AntiSpyware Solved my problem, so still run that.

I use Mozilla Firefox most of the time, does that mean Defender isn’t running ???

My intention was to pay and install Kaspersky, which I have used  before, and worked so seamlessly I got concerned it was not there !!!

I do agree that there is no such thing as a free lunch, just looking to properly protect my hard earned piece of kit, which frightenly now has even harder earned info on it - however I did recently go out and buy a backup drive  :) and I use it

Wendi
Title: Re: Changing security suppliers ?
Post by: downside on Thursday 15 June 06 00:45 BST (UK)
Hi Wendi

To see if Windows Defender is running:

Press Control + Alt + Delete and it will bring up Windows Task Manager.

Scroll down and look for these processes MSmpeng.exe and MSascui.exe

They are associated with Windows Defender.

downside

PS Windows Defender should be a stand alone program that can be run on its own i.e. not dependent on Internet Explorer.
Title: Re: Changing security suppliers ?
Post by: acorngen on Thursday 15 June 06 03:42 BST (UK)
Hi all, and thanks for the in depth answers, I appreciate them all  :)

Rob, my eyes started to glaze  ;) but I did read on !!! what would you call "good hardware firewall” I do have my Windows set to update my windows security on auto – in essence I try to do everything I know of – the prob is knowing about it in the first place   ::)

Downside, don’t worry I avoid phishing mail to the detriment of my friendships LOL…..I did Spybot, but actually found Microsoft AntiSpyware Solved my problem, so still run that.

I use Mozilla Firefox most of the time, does that mean Defender isn’t running ???

My intention was to pay and install Kaspersky, which I have used  before, and worked so seamlessly I got concerned it was not there !!!

I do agree that there is no such thing as a free lunch, just looking to properly protect my hard earned piece of kit, which frightenly now has even harder earned info on it - however I did recently go out and buy a backup drive  :) and I use it

Wendi


Wendi any hardware firewalls are good.  They are very expenisve in my opinion and unless you runa  business or have plenty of cash you dont need one
Rob
Title: Re: Changing security suppliers ?
Post by: Wendi on Friday 16 June 06 10:58 BST (UK)
Thanks Rob  :D

Scroll down and look for these processes MSmpeng.exe and MSascui.exe

downside  :-\ Thanks for the info.  The only ones starting with "M" I have running are msimn.exe &
MSMSGS.EXE

Is there a way to enable Windows Defender?

Wendi
Title: Re: Changing security suppliers ?
Post by: downside on Friday 16 June 06 11:39 BST (UK)
Hi Wendi

Check whether you actually have the program installed.

Start->Programs and scroll down to see if it is listed.

You may actually have the program installed but it is not continuously running.  You have options to run a short scan manually or automatically with a schedule.  There should also be options to run it full time - checking for new files as you are browsing on the internet.  Essentially you can configure it to your needs.

You should also configure it to get new updates automatically.

downside
Title: Re: Changing security suppliers ?
Post by: Wendi on Friday 16 June 06 15:32 BST (UK)
Hi downside  :)

No it was not there, but I have made discoveries, the Microsoft Antispyware I was running, was the original, Defender is the upgrade(or whatever) visited the Windows Defender site, and upgraded. They said it should have happened automatically, but anyway I'm covered now, with hopefully automatic updates.

At the weekend I'm going to uninstall Norton, give Grisoft a shot, and sort out a firewall

Grateful for your help, I've learned a lot  :D

Wendi :)
Title: Re: Changing security suppliers ?
Post by: downside on Friday 16 June 06 15:48 BST (UK)
Hi Wendy

I downloaded the Microsoft AntiSpyWare Beta 2.0 some time ago.  Then it seemed to get upgraded to Windows Defender in the last few weeks.  There was no announcement about it.  I also recently upgraded from I.E.6 to I.E. 7 and I suspect that part of that upgrade included Windows Defender.

As you do not use Internet Explorer I expect you missed out on the Windows Defender upgrade.

downside
Title: Re: Changing security suppliers ?
Post by: Wendi on Friday 16 June 06 21:17 BST (UK)
Thanks downside

I guess that would make a bit of sense, I still use Explorer occasionally, but I just love the mulit-tab facility of Firefox.

- I really do appreciate your time and guidance.

Wendi
Title: Re: Changing security suppliers ?
Post by: downside on Friday 16 June 06 23:42 BST (UK)
Guess what?

The new version of Internet Explorer (7.0) has a multi-tab facility.

I wonder where they got that idea from?

downside
Title: Re: Changing security suppliers ?
Post by: acorngen on Saturday 17 June 06 03:22 BST (UK)
Hmm IE7 must get that

Bet it as more holes than before and that is the benefit of firefox  and Blimey it is still in Beta so wont be fully stable neither

Rob
Title: Re: Changing security suppliers ?
Post by: Michael72. on Saturday 17 June 06 19:17 BST (UK)

Mmmmm?.....IE7?.......Vista?.....Beta stuff?......I've always admired people who live on the edge..... ;D ;D..

I think it may have been better for Bill to call all this new stuff 'Gorgonzola'.... ;D ;D ;D ::)


Michael72.
Title: Re: Changing security suppliers ?
Post by: downside on Sunday 18 June 06 00:16 BST (UK)
Actually I don't like I.E.7 but I don't know how to get back to I.E.6 so I'm stuck with 7  :-[

downside
Title: Re: Changing security suppliers ?
Post by: Michael72. on Monday 19 June 06 22:06 BST (UK)

Use 'Restore'....just pick a date before you D/Ld IE7 and you'll be in business...... ;D


Michael72.
Title: Re: Changing security suppliers ?
Post by: acorngen on Tuesday 20 June 06 03:46 BST (UK)

Mmmmm?.....IE7?.......Vista?.....Beta stuff?......I've always admired people who live on the edge..... ;D ;D..

I think it may have been better for Bill to call all this new stuff 'Gorgonzola'.... ;D ;D ;D ::)


Michael72.

Actually Beta 2 so its close to the Alpha.  That said it runs like a dream.  The fact it is very similar to firefox helps because I loved that browser even if some sites refused to open in it.  As of yet I have found nothing I can't live without and noticed that the pop unders are being killed as well.  Not as often as I would like but still some is better than none.

For once Bill Gates and Micro whats the rest may have gotten sommat right

Rob
Title: Re: Changing security suppliers ?
Post by: downside on Tuesday 20 June 06 11:12 BST (UK)
There is probably no point in restoring back to I.E. 6 as everyone will eventually have to upgrade to I.E.7 as it becomes the new standard.  The default security settings are over-sensitive to the point where everything is considered to be a security threat, but you can adjust them.  I miss the history icon.  You can add history back to the toolbar but only on a daily basis.  Most of the old icons have been removed so they can accommodate the new tab feature.

I'm learning to live with it.

downside
Title: Re: Changing security suppliers ?
Post by: Michael72. on Tuesday 20 June 06 15:09 BST (UK)

Like I said......'Gorgonzola'......it'll have more 'Holes' in it than enough.....

How is it all this Microsoft new stuff takes everything that worked back a couple of paces.....


Michael72.
Title: Re: Changing security suppliers ?
Post by: Arquebus on Friday 07 July 06 00:06 BST (UK)
I use Avast....free.....never had a problem.....touch wood. I run it in conjunction with the Windows XP Firewall and Prevx1. Oh, and a built in Firewall in a Netgear Router.

I have tried Norton (PC Hungry), Norman (good but vague....doesn't let you access it), McAfee (Horrible), Bullguard (just as horrible).......Horrible means a word that starts with c and ends with p.

Al.
Title: Re: Changing security suppliers ?
Post by: acorngen on Friday 07 July 06 03:49 BST (UK)
IE 7 can be removed and IE6 restored.  Tried it and removed seven when I found it didnt cache passowrd cookies and everytime I wanted to retun to a previous page on my email I had to resign in.  Yes seetings were correct lol.  Will wait till beta test is over and then try it again because it looks and feels great

Rob