RootsChat.Com

General => Technical Help => Topic started by: Lady Di on Wednesday 31 May 06 12:13 BST (UK)

Title: Slow speed on RC
Post by: Lady Di on Wednesday 31 May 06 12:13 BST (UK)
Hi

Is RootsChat on a "go slow" just at the moment?

It's taking well over 60 secs to refresh any screen!

All other sites are working fine - no slow down

Is it me or "them"  ???

Suggestions please!

Thanks
Di
Title: Re: Slow speed on RC
Post by: bearkat on Wednesday 31 May 06 12:15 BST (UK)
It's working OK for me.
Love the photo.  Who are they?
Title: Re: Slow speed on RC
Post by: Lady Di on Wednesday 31 May 06 12:37 BST (UK)
Hi bearkat,

Long time, no speak...

How are you?

This slow speed is so frustrating. I think I will have to log out, shut down and re boot  >:(

The lady in the photo was my great great grandmother and her youngest daughter - Scotland early 1850's - until someone here commented that it possibly isn't that old - so now I'm not sure who they are.
See "Date of Photo Please" on Photograph Restoration.
(I'd get the link for you but it would take me all night  ::) )

Thanks for your reply anyway - I'm off to shutdown etc.

Di
 
Title: Re: Slow speed on RC
Post by: Berlin-Bob on Wednesday 31 May 06 12:45 BST (UK)
Hi All,

this happens now and again, when too many people are trying to access RootsChat. 
The server automatically limits access, so that it can cope with the demand.

At the worst, you will get a screen coming up saying,

RootsChat is incredibly busy at the moment, please try again later

plus a bit of reading matter.

It's the price we pay, for being so popular  ;D ;D

Bob
Title: Re: Slow speed on RC
Post by: Lady Di on Wednesday 31 May 06 12:57 BST (UK)
Thanks Bob,

I have re booted and it's a small bit better (only 40 secs to refresh  :( )

I will just keep trying until everyone else goes to bed/home  ;D

Thanks anyway
Di
Title: Re: Slow speed on RC
Post by: trystan on Wednesday 31 May 06 13:05 BST (UK)
Di,

Is this a very recent problem for you, or just today?

I'm also wondering why you are refreshing, as this will mean that every image (buttons, logo etc) will have to be reloaded each time that you do it. To see the latest postings you can just press the "home" button or even the link on the top of whichever board you are in.

Trystan
Title: Re: Slow speed on RC
Post by: Lady Di on Wednesday 31 May 06 13:22 BST (UK)
Hi Trystan,

It's only started happening this evening (oz time). It was fine earlier today.

Actually "refresh" was possible incorrect terminology. After writing a reply and hitting POST - it took over 4 minutes for my message to finally display and it's getting worse.

Think I will just call it a night  ::)

BUT - I'll be back....   ;D

Thanks
Di
Title: Re: Slow speed on RC
Post by: 'Tricia on Wednesday 31 May 06 14:46 BST (UK)
I have had the same problem over the last few days. Usually when I hit ' add reply' the empty box comes up straight away. At the moment there is a delay. Very frustrating ;)
Assumed it was my computer

Tricia ???
Title: Re: Slow speed on RC
Post by: liverpool annie on Wednesday 31 May 06 14:58 BST (UK)


It's been really slow at night ( yours !!  ::) ) when theres less than 90 on ...... ! for about a week now - it goes slow ... feels like it's freezing up - then all of a sudden it clears and is fine for a while - then the process starts again !!

Annie  :)

 
Title: Re: Slow speed on RC
Post by: Lady Di on Thursday 01 June 06 00:09 BST (UK)
Thanks Tricia and Annie,

I thought I was going mad (or my computer was - or BOTH!!)  ??? ::)

I have tried again this morning and the speed is OK - thank goodness  ;D - maybe because more people are on (which sounds strange but who cares - it's better  :D)

Thanks
Di
Title: Re: Slow speed on RC
Post by: 'Tricia on Thursday 01 June 06 16:38 BST (UK)
Yes, it seems to be zipping along today - hope this isn't famous last words ;D

Tricia
Title: Re: Slow speed on RC
Post by: kerryb on Thursday 01 June 06 16:41 BST (UK)
I had problems early today, so I hope you haven't spoken too soon!!!

I press reply and it just hangs.

Kerry
Title: Re: Slow speed on RC
Post by: 'Tricia on Thursday 01 June 06 16:53 BST (UK)
Sure did, Kerry. The 'add reply' is still playing up :'( :'(

Tricia
Title: Re: Slow speed on RC
Post by: kerryb on Thursday 01 June 06 16:57 BST (UK)
I'm having problems with other sites too, of course it could just be down to a country of kids who are playing on the computer because it's school holidays and it's too:
cold, wet, damp, dank, cloudy, etc to be outside!!!! ::) ::) ::) ::)

Kerry
Title: Re: Slow speed on RC
Post by: 'Tricia on Thursday 01 June 06 17:08 BST (UK)
Dunno ::)
Title: Re: Slow speed on RC
Post by: celia on Friday 02 June 06 17:50 BST (UK)
Yesterday i posted some marriage's from 1806 to 1812. I had just put the last full stop in, pressed send, waited,and waited.Then the apart from the last few words.The whole lot dissapeared :o.I had to do it all over again, :-X  For the sake of my computers health ;D,next time i will put it on a document and then copy and paste it,like i used to do :).

Celia
Title: Re: Slow speed on RC
Post by: biglou on Saturday 03 June 06 04:50 BST (UK)
Hi Lady Di,

I see that you are in OZ. You are probably connecting via the Southern Cross Cable that links Oz to the USA and then the World.

There has been  a major fault on the cable at the US end that was causing problems with viewing some sites, depending on what ISP you use in OZ.

The fault may be fixed now as I am having no difficulties.

Paul
Title: Re: Slow speed on RC
Post by: Lady Di on Saturday 03 June 06 06:00 BST (UK)
Thanks Paul,

I hope it's all OK now. I found that evening (my time) was the worst, the mornings are OK (and that doesn't sound like me at all!! ;D)

Di
Title: Re: Slow speed on RC
Post by: trystan on Tuesday 13 June 06 23:10 BST (UK)
In the last ten days or so have the problems been about the same or have they improved?

The main RootsChat servers are in the UK.

Trystan
Title: Re: Slow speed on RC
Post by: Lady Di on Tuesday 13 June 06 23:16 BST (UK)
Hi Trystan,

I haven't had a repeat of the excessively slow speed that I had in early June. Currently, it certainly appears to be far more consistant - thank you, what ever you did  :-*

Di
Title: Re: Slow speed on RC
Post by: trystan on Tuesday 13 June 06 23:21 BST (UK)
Great !

No problem  ;)
Title: Re: Slow speed on RC
Post by: liverpool annie on Tuesday 13 June 06 23:38 BST (UK)


It's still intermittent here ...... it's been taking quite a while this afternoon to turn pages !!

and it was bad last night while you were sleeping Trystan !!  ::) ::)

It's like it's stuttering ... !

Annie  :)
Title: Re: Slow speed on RC
Post by: kerryb on Wednesday 14 June 06 11:30 BST (UK)
Tristan

I've been having problems this morning, it hangs a bit!

Kerry  (Could be my computer though on second thoughts, I am work!)
Title: Re: Slow speed on RC
Post by: goggy on Wednesday 14 June 06 11:47 BST (UK)
And I thought it was ALL my fault!!!
Thank you for bringing this out.
               Goggy. ;) ;D
Title: Re: Slow speed on RC
Post by: 'Tricia on Wednesday 14 June 06 13:39 BST (UK)
Hi,

I haven't posted anything since Monday but I have just had a play around and it appears to be very fast at the moment.

Fingers crossed.

Tricia :)
Title: Re: Slow speed on RC
Post by: kerryb on Wednesday 14 June 06 18:04 BST (UK)
Have to agree my computer at home is a lot faster.  Problem appears solved.

Kerry
Title: Re: Slow speed on RC
Post by: kerryb on Thursday 15 June 06 10:07 BST (UK)
The problem is back again and seems even worse today, I have just waited nearly a minute for this reply page to come up!!!!

Kerry :'(
Title: Re: Slow speed on RC
Post by: Gadget on Thursday 15 June 06 10:10 BST (UK)
Agree - it's dead slow at the moment - started playing up about 1/2 hr ago.

Gadget

now it's faster - so maybe it's usage  ???

No, I had to get out of RC and come back in and there it was  ???
Title: Re: Slow speed on RC
Post by: kerryb on Thursday 15 June 06 10:13 BST (UK)
Perhaps you're right!

Kerry :-\
Title: Re: Slow speed on RC
Post by: Berlin-Bob on Thursday 15 June 06 10:15 BST (UK)
Maybe it's not RootsChat itself, but ancestry (i.e. the advertising) that's the problem.

When I click on a link I get a blank screen for several seconds (up to a minute)
but at the bottom of the browser it says "Waiting for www.ancestry.co.uk"

Bob
Title: Re: Slow speed on RC
Post by: Gadget on Thursday 15 June 06 10:20 BST (UK)
No mine's just 'waiting for Rc' - even when I use the spell check it's slow  ???

Gadget
Title: Re: Slow speed on RC
Post by: kerryb on Thursday 15 June 06 10:24 BST (UK)
There's aren't a hugh number of users on at the moment either, compared to sometimes in the evening?

Kerry
Title: Re: Slow speed on RC
Post by: Gadget on Thursday 15 June 06 10:47 BST (UK)
It would depend what they were doing though, wouldn't it.
I got impatient and logged out and it took me ages to get back in and on to the home page.
Maybe there are a lot of people on here who should be working  :-X

Gadget
Title: Re: Slow speed on RC
Post by: kerryb on Thursday 15 June 06 10:47 BST (UK)
Not me today!!!

If anything it seems to be getting worse, I just waited 3 minutes for the page to change!

Kerry
Title: Re: Slow speed on RC
Post by: Gadget on Thursday 15 June 06 10:51 BST (UK)
I'm not sure what strain differnet activities would put on the server. i've just checked the who's online and most people are just viewing, 6 posting and 1 searching. The odd unknown and a message!

But it has speeded up now.

Gadget
Title: Re: Slow speed on RC
Post by: kerryb on Thursday 15 June 06 11:09 BST (UK)
Not for me it hasn't  :'( :'( :'( :'( :'(

Kerry