RootsChat.Com
General => The Common Room => Topic started by: newbie on Sunday 26 September 04 16:07 BST (UK)
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Okay, so I went on holiday, and now I'm back I've tried to log on to the free trial site for Ancestry and its gone!
The other Gale resources are there - The Times etc. but Ancestry is missing, who broke it?
boo hoo, :'(
I was having a really good time on there!
Newbie
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Thank you Amy, I think I may subscribe, I found it so useful.
Newbie
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I think I will also sign up,its about 52 pounds p/a for a subscription, it is a lot of money to folk out at once but may be worth it!
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You can also pay £11.50 a quarter. The thing is I haven't worked out to cancel it yet...
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hi newbie,
Lots of us have been sad to see the trial end. :'(
http://www.rootschat.co.uk/forum/index.php?topic=11846.0
Hope you had a good holiday. ;D
Kazza.
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I have found the Ancestry site to be VERY helpful. I only subscribed to the US Federal Censuses and it has been a WORLD of help for me. Am now looking into getting the US Records Collection as well.
As for Cancelations here is the info from the Terms and Conditions section...
International customers must call 1-801-705-7620 during business hours or send an e-mail to cancel@ancestry.com and provide the following information:
Given name and surname
Username
Subscription type (UK/Ireland collection, etc.)
E-mail address used when subscribing
Phone number including country code
Country
2.2 Cancellations. Initial Annual Subscription. An initial annual subscription comes with the option to cancel during the first 7 days and receive a full refund, unless the subscription began with a free trial period. (Also, no refund is available in the case of a gift subscription.) The 7 day period begins on the day you register for the subscription Service, which is also the day you are given access to the subscription area of the Service. If you subscribe to the Service following a free or other trial period, that trial period takes the place of the 7 day cancellation period, and once the paid subscription begins, no refund will be provided. Cancellations during the 7 days must be made by calling us at 1-800-262-3787 and providing the same information that you provided when you subscribed. International customers must call 1-801-705-7620 during business hours or send an e-mail to cancel@ancestry.com and provide the following information:
Given name and surname
Username
Subscription type (UK/Ireland collection, etc.)
E-mail address used when subscribing
Phone number including country code
Country
Your cancellation call must be received by end of business (5:00 p.m. Mountain Time) on the 7th subscription day. Refunds are subject to return of goods. Please allow a reasonable time for the refund to reach you or be charged back to your credit card if you have subscribed by credit card. All other subscriptions, including monthly subscriptions, quarterly subscriptions, or annual renewals, may be canceled by you at any time but no refund will be made for unused subscription periods.