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General => Technical Help => Topic started by: Essex export on Wednesday 11 January 06 23:10 GMT (UK)

Title: 1837online
Post by: Essex export on Wednesday 11 January 06 23:10 GMT (UK)

Is it just me or has 1837online ground to a halt?

I know FeeBMD can be a bit slow but it is free.

I am getting fed up of trying to get pages to open on 1837online. When I log in I can get three or four to open - very slowly, as if I'm on dial-up not broadband. Then it grinds to a halt and after waiting ten minutes I give up log out and back in and get a few more. A waste of time and units.

 >:( Andy

Title: Re: 1837online
Post by: Bryan. on Thursday 12 January 06 00:10 GMT (UK)

Hi

I am on broadband and have found over the last few days that it is running very..... very slow.

Bryan.

 >:(

Title: Re: 1837online
Post by: moiramount on Thursday 12 January 06 00:18 GMT (UK)

send them an e-mail and complain.


 moira

Title: Re: 1837online
Post by: 'Tricia on Thursday 12 January 06 00:23 GMT (UK)

It's been a real pain for a few days now. Thought it was my computer playing up.

I have always found that they answer Emails quite quickly but it is VERY frustrating at the moment.

Tricia

Title: Re: 1837online
Post by: Essex export on Thursday 12 January 06 00:38 GMT (UK)

Hi All

At least I now know it's not my computer that's playing up.

I've just had another try and it has speeded up a little and I've found a missing branch of my family tonight so things have balanced up a bit.

I wonder if "Who do you think you are?" has re awoken a few 'sleepers'?

Regards
Andy

Title: Re: 1837online
Post by: TaffyBlue on Monday 16 January 06 09:42 GMT (UK)

I'm also on broadband and finding it very slow.

Even more annoying, I clicked to view a page, it took a credit off me but failed to load the page.  I refreshed, the page loaded, and it took another credit. 
 >:(

Title: Re: 1837online
Post by: Essex export on Monday 16 January 06 19:56 GMT (UK)

Hi Taffy Blue

I found the double payment problem too but also found that shutting (or "x"ing as my little niece calls it) the offending page and reclicking VIEW it opens and doesn't recharge.

Regards
Andy

Title: Re: 1837online
Post by: Family Guy on Monday 16 January 06 20:01 GMT (UK)

Hi ;D

I have recieved an email from 1837 concerning the above, they claim to have been suffering from hardware problems and it is all sorted now, saying that, I havn't been back to check if its up and running any better than before.......

Cheers

Family Guy  ;D

Title: Re: 1837online
Post by: Crowhunt on Saturday 25 February 06 02:45 GMT (UK)

I have tried on both internet explorer and firefox and it just keeps mucking up my computer and I never get to see the images. I always have to reboot my computer! I do not like the viewer they use!

Title: Re: 1837online
Post by: moiramount on Saturday 25 February 06 11:45 GMT (UK)

try ancestry .co.uk you can view them on there for free

 moira